TechDay Australia - Australia's technology news network

Social Media stories - Page 5

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UK consumers expect online retail to match in-store CX
Wed, 12th Jun 2024
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cx
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martech
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genai
Coveo’s 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.
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Australians sceptical about digital content reliability says study
Fri, 7th Jun 2024
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martech
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genai
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ai
Adobe's latest study reveals 77% of ANZ consumers struggle to verify online content's trustworthiness, impacting media consumption and election integrity.
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Seamless retail dominates Asia-Pacific retail sector transformation
Thu, 6th Jun 2024
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digital transformation
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cx
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martech
A KPMG Asia Pacific and GS1 report reveals seamless retail as a baseline expectation, highlighting trends like AI, digital payments, and sustainability in APAC's transformation.
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Half of Australian consumers switch mobile providers biennially
Wed, 5th Jun 2024
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uc
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cx
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martech
Half of Australian mobile users switch carriers biennially, with one-third buying for others, reveals SpinTel study, highlighting value over loyalty and smaller provider appeal.
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US consumers spend USD $331.6 billion online in first quarter 2024
Thu, 30th May 2024
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data analytics
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fintech
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martech
US consumers spent USD $331.6 billion online in Q1 2024, with groceries, electronics, and apparel driving growth, Adobe Analytics reveals.
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Telco Together Foundation urges action on digital abuse in review
Wed, 29th May 2024
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edutech
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uc
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social media
The federal government's 'rapid review' into preventing violence against women has sparked urgent calls for stronger measures against digital abuse, according to the Telco Together Foundation.
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Flight Centre adopts Qualtrics AI to boost customer experience
Tue, 28th May 2024
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cx
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martech
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ai
Flight Centre enhances service with AI-driven programme from Qualtrics, leveraging analytics into actionable insights and to improve travel experiences.
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Global AML expenditure by non-financial sectors to surge 170%
Wed, 22nd May 2024
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martech
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risk & compliance
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social media
Global spend on Anti-Money Laundering systems by non-financial entities is set to soar 170%, reaching $6.3 billion by 2028, driven by stricter regulations.
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Zitcha names Josh Forsyth as APAC sales lead amid expansion
Mon, 20th May 2024
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martech
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advertising
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yahoo
Zitcha has named Josh Forsyth as APAC sales lead to drive its growth in Australia, New Zealand, and Asia, leveraging the retail media market’s burgeoning potential.
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Avast report reveals rise in AI-powered cyberattacks & scams
Wed, 15th May 2024
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malware
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uc
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phishing
Avast’s Q1 Threat Report spotlights a surge in AI-driven cyberattacks, with 90% of threats involving social engineering, deepfakes, and YouTube scams.
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New networking platform Hono launches to connect high achievers
Wed, 15th May 2024
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social media
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social networking
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social network
Hono, a new networking platform founded by 17-year-old twins Alexander and Ethan Blewman, aims to connect high achievers for societal impact.
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AI adoption soars as APAC social media teams face resource gaps
Wed, 15th May 2024
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ai
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ai models
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instagram
Businesses in APAC are relying more on AI to handle social media, with 55% viewing it as essential amidst resource limitations, says a Meltwater report.
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ANZ SMBs ramp up marketing efforts amid economic challenges
Tue, 14th May 2024
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cx
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martech
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social media
Despite facing economic challenges, ANZ small-to-medium businesses plan to intensify their marketing efforts in 2024, according to a study by Constant Contact.
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Australian digital habits dissected in new Global Digital Report
Tue, 7th May 2024
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martech
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social media
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online gambling
Meltwater and We Are Social's report reveals trends in Australian digital usage, including rising concerns over privacy, increased paid digital content consumption, and declining social media use.
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A beginners guide to attending Xerocon London
Tue, 23rd Apr 2024
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fintech
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financial systems
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xero
Xerocon London's first-timers' guide provides essential insights to prepare for the thrilling atmosphere of the event, which will alter one's perspective on accounting.
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AI is here to stay - share market fads versus trends
Wed, 17th Apr 2024
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robots
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data privacy
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ai
AI investments debate trends versus fads, with its longevity, sustainability and growing legal legitimacy suggesting a solid market trend rather than a fleeting hype.
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AI-Washing: A new wave of ethical and legal considerations for corporate Australia
Tue, 16th Apr 2024
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genai
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ai
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google
AI-washing prompts ethical debates and legal challenges in corporate Australia, as companies risk fines for making false claims about their AI technology use.
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One wrong click can devastate your small business: so what can you do?
Wed, 10th Apr 2024
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advanced persistent threat protection
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risk & compliance
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cybersecurity
Small businesses can fortify cybersecurity, bolster compliance, and support employee productivity with web domain and content filtering tools like Avast Business Web Control.
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Data-stealing malware affects nearly 10m devices in 2023
Fri, 5th Apr 2024
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cybersecurity
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social media
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kaspersky
Data-stealing malware infected 10 million devices in 2023, pilfering an average of 51 login credentials per device, according to a Kaspersky study.
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Kaspersky detects 500k phishing attempts on SEA businesses
Fri, 29th Mar 2024
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genai
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ai
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cybersecurity
Nearly 500,000 financial phishing attempts were detected in Southeast Asia in 2023, with the Philippines, Malaysia and Indonesia seeing the highest numbers.