AI contact centre analytics could boost Australian firms
AI-powered analytics can cut avoidable calls, speed issue resolution and uncover product gaps before they dent customer satisfaction.
OpenAI says Codex use surges in Australian offices
Use in Australia has jumped sixfold since January, with half of Codex activity now coming from marketers, analysts and other non-technical staff.
What the wedding industry reveals about how we actually adopt AI
The data suggests couples will happily use AI for drafts and planning, but rarely for choices that could haunt them for years.
Swinburne & Geotab open transport hub in Melbourne
The new Melbourne hub gives researchers and students access to live vehicle data as Australia pushes safer, cleaner transport planning.
Caper Crew filmed with Blackmagic cameras in Australia
Local crews gained a faster, more flexible workflow as the ABC Kids comedy used Australian-made cameras to save retakes on young cast shoots.
Orca Opti launches free AI governance tool for Australia
Regulated employers can now test their AI controls in minutes, as the Brisbane firm targets stricter data rules and workplace leak risks.
Atturra appoints Kunal Shah as Chief Financial Officer
Continuity in Atturra's finance leadership comes as the ASX-listed tech services group navigates expansion, acquisitions and tighter oversight.
OpenAI unveils tools to rein in enterprise AI costs
Why 'admin parties' should serve as a warning to marketers
ThreeSixty strengthens commercial planning practice for retailers
Online comments slam Australia's health star ratings
Open Electricity turns to ClickHouse for faster queries
Atturra appoints Kunal Shah as Chief Financial Officer
Continuity in Atturra's finance leadership comes as the ASX-listed tech services group navigates expansion, acquisitions and tighter oversight.
Lottery Corporation names three executives in Brisbane
The Brisbane-based operator is boosting digital and brand capabilities as it pushes to meet rising customer use of online channels.
ThreeSixty names Andrejs Millers as Head of Data Analytics
The hire strengthens ThreeSixty's push to meet rising demand for supply chain modelling as retailers and manufacturers seek lower freight costs.
SPA Australia promotes Anthony Ween to Defence lead
The move puts SPA Australia's government and defence analytics portfolio under a veteran Canberra analyst as demand for support rises.
CommBank appoints first Chief AI Scientist in Australia
The appointment underscores the lender's push to scale responsible AI as banks race to recruit academic talent and manage security and governance risks.