Retail technologies stories

A Zoho Survey reveals over half of consumers believe AI personalisation in retail has no impact, highlighting a crucial need for improved engagement.

In a new article, Shira Itzhaki from Forter examines the dual role of bots in eCommerce, highlighting the challenge of distinguishing harmful from helpful bots.

As Black Friday nears, retailers must prepare against outdated order management systems to prevent downtime and maximise their sales potential.

As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.

Australian supply chain firm, Peacock Bros., acquires leading identification solutions company, insignia, boosting its product offerings and regional presence.

Diversifying across multiple channels not only provides a competitive advantage but also helps brands hedge against potential downturns.

It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.

Valtech debuts a connector that bridges Salesforce Commerce and Optimizely for seamless digital retail experiences.

Ultimately, it’s about the consumer experience. When we put the individual shopper at the centre of the advertising, everyone wins.

Shorty's Liquor, Australia's top drinks retailer, upgraded its marketing with Dotdigital to boost customer engagement and measure deliverability.

The Covid-19 pandemic has accelerated the adoption of contactless payment methods, reshaping retail and supporting larger consumer trends.

CitrusAd is a leading retail media platform used globally. TechDay interviewed Alban Villani, CitrusAd's Regional CEO for EMEA, to find out more.

The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.

Microsoft Cloud for Retail is designed specifically to help retailers turn data into insights through various Microsoft services.

New business priorities emerge in the retail sector as organizations focus on health and safety, relying on mobile and eCommerce technologies.

COVID-19 has changed the retail landscape, forcing stores to adapt. As the holiday season approaches, retailers must invest in digital marketing to stand out.

Investing in digital transformation is crucial for retailers to survive, according to Fujitsu's global study. The majority see it as essential.

Nutanix’s report found that retailers are leading the pack in maximising the flexibility of IT infrastructure to keep pace.

Noel Leeming unveils protection service plans offering customers enhanced purchase protection for technology and appliances.

For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.