The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Australians delay device upgrades for EOFY tech deals
Cost pressures are pushing more Australians to hold onto broken devices until end-of-financial-year discounts arrive, Optus research shows.
The hidden operational risk behind eCommerce growth - and how to fix it
More eCommerce sites are exposed to contractor and visitor compliance gaps as dark stores and fulfilment hubs multiply across Australia.
Gen Z Australians shift product searches to social
Social feeds and AI now drive discovery for most young Australians, leaving Google first choice for just 26% of Gen Z shoppers.
Australian retailers lag AI ambitions as data gaps bite
Only 10% of retailers say they can deliver personalisation at scale, as fragmented data and systems slow Australia's AI push.
Asana unveils AI work suite for human & agent teams
Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.
PagerDuty names Ingram Micro sole Australian distributor
Australian solution providers will gain simpler access to PagerDuty's incident management tools as the vendor taps Ingram Micro's reseller network.
Analyst Insights
Research and market analysis connected to eCommerce
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
Constructor posts surge on AI retail search momentum
SEON unveils global partner initiative for AI fraud fight
Constructor earns sole Customers' Choice in Gartner report
AI data management market to hit USD $239.15bn by 2034
Featured News
No blind spots: Reolink unveils dynamic, AI-powered range
The new OMVI range could cut costs for homes and businesses by replacing multi-camera setups with one device that tracks subjects in 360 degrees.
Catchpoint acquisition by LogicMonitor 'makes a lot of sense'
The deal could help customers move from reactive IT monitoring to predictive AI-driven automation by combining two different data sets.
Gigs makes APAC splash with promising ShopBack partnership
ShopBack users could soon get easier access to travel connectivity and local mobile plans as Gigs tests its expansion in Asia.
Google sees retail success with agentic commerce push
Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.
Expert Columns
The hidden operational risk behind eCommerce growth - and how to fix it
What the wedding industry reveals about how we actually adopt AI
The rise of the strategic stock-up shopper
The global content challenge slowing Australian brands down
Why you need to treat your fulfilment strategy like a marketing campaign
Why Australian eCommerce stores are losing revenue to competitors with weaker products but stronger backlinks
How small Australian retailers can compete with the big players using paid social
Amperity martech leader reveals 'secret sauce' to marketing in the moment
AI shopping boom puts checkout under pressure
Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Samsung offers AUD $400 off Galaxy S26 Ultra in Australia
Australian buyers can cut as much as AUD $750 from Samsung's Galaxy S26 Ultra, as end-of-financial-year deals broaden across phones and appliances.
What the wedding industry reveals about how we actually adopt AI
The data suggests couples will happily use AI for drafts and planning, but rarely for choices that could haunt them for years.
ThreeSixty strengthens commercial planning practice for retailers
Retailers and distributors may now be able to test supply chain changes against ROCE before acting, as hidden costs often erode profits.
The rise of the strategic stock-up shopper
Sales events are now planning windows for households, with 70% of Australian adults bulk-buying at least one category, a survey shows.
Australians turn to AI as trust gap widens, study finds
Adoption has surged to 17.4 million users, even as most Australians remain uneasy about tech firms' data use and ad-funded answers.
Tutorial videos drive Australian purchases, study finds
Practical how-to clips are now the key buying trigger for Australians, with social media driving 29 per cent of product discovery, research shows.
Samsung launches giant Bespoke AI laundry combo in Australia
Australian households can now buy a 19.5kg washer-dryer combo aimed at cutting laundry time, with a launch price of AUD $4,999.
Bon Charge launches Memorial Day sale on sleep gear
A 25% discount on sleep and recovery devices aims to capture Australians coping with darker days, disrupted routines and travel fatigue.
Australian shoppers wary of social commerce security
Most Australian buyers say security fears, late deliveries and poor tracking are undermining social commerce, despite rising use of the channels.
Why Australian eCommerce stores are losing revenue to competitors with weaker products but stronger backlinks
Lower organic visibility is sending Australian eCommerce shoppers to pricier rivals, as Google rewards authority from credible backlinks over product quality.
How small Australian retailers can compete with the big players using paid social
Social media is helping Australian independents win customers from larger rivals with far smaller budgets and faster, more targeted campaigns.
Amperity martech leader reveals 'secret sauce' to marketing in the moment
Retailers risk losing sales as shoppers expect offers and recommendations to update instantly, not hours after they signal intent.
Webjet launches ChatGPT app for flight & hotel searches
Travellers can now compare fares and rooms inside ChatGPT, as Webjet seeks to keep bookings from shifting to AI search tools.
Midea highlights compact kitchen appliances for winter
Australian homes are being targeted with compact kitchen appliances as colder weather lifts demand for quicker cooking and easier clean-up.
Ledlenser launches 25th anniversary torch range in Australia
Australian buyers get two premium portable lights with USB-C charging, recycled materials and a 25-year warranty as Ledlenser marks a milestone.
Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet
Australian businesses renewing .au domains this May could land an Audi RS3 or GBP £100,000, as VentraIP widens discounts across hosting and email.
Samsung launches Mother's Day Galaxy deals in Australia
Shoppers in Australia can save on Galaxy phones, earbuds and watches as Samsung targets Mother’s Day demand through its online store.
Commerce unveils AI-led eCommerce & payments updates
Merchants are set to gain faster checkout, broader payment options and AI shopping tools as Commerce expands its platform updates.
Skailed launches automated FAQ tool for eCommerce pages
Retailers with sprawling catalogues can now automate product FAQs, reducing manual content work while boosting page visibility for shoppers.
Woolworths & Coles top AI grocery visibility in Australia
AI-generated shopping answers are steering more supermarket discovery, with local chains still beating Amazon in Australian grocery searches.
Job Moves
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
Havas Market× names Rebecca Tos as Managing Partner
Zepto adds to C-Suite team with new CFO appointment
