The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Australian retailers back AI shopping as trust lags
Australians remain wary of AI at checkout, with 64% uneasy about letting systems buy on their behalf despite rapid retailer investment.
How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market
A decade-old cloud ERP move let Linen House shift from wholesale to direct sales, with more than half its revenue now coming consumer-facing.
JW Computers expands desktop PCs for prebuilt & custom
Australian buyers are weighing convenience against control as desktop PC demand rises, with local warranties and faster access swaying choices.
Obsessd.ai launches in Australia to boost AI discoverability
Brands risk being invisible in AI search unless they measure how chatbots such as ChatGPT and Gemini recommend them.
ATO tax debts lift insolvency risk for Australian firms
More than 35,000 Australian businesses now face heightened failure risk as ATO debts above AUD $100,000 coincide with rising defaults.
Australian finance leaders push AI agents despite gaps
Governance is lagging as Australian finance chiefs race to deploy AI agents, with many under pressure to prove ROI and explain errors.
Analyst Insights
Research and market analysis connected to eCommerce
Constructor tops three Gartner search & discovery use cases
Netcore Unbxd named Gartner Leader for search discovery
Constructor named Gartner leader in search & discovery
ECOVACS says WINBOT tops global robotic window sales
Dreame wet and dry vacuum shipments top 10 million
Featured News
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
No blind spots: Reolink unveils dynamic, AI-powered range
The new OMVI range could cut costs for homes and businesses by replacing multi-camera setups with one device that tracks subjects in 360 degrees.
Catchpoint acquisition by LogicMonitor 'makes a lot of sense'
The deal could help customers move from reactive IT monitoring to predictive AI-driven automation by combining two different data sets.
Gigs makes APAC splash with promising ShopBack partnership
ShopBack users could soon get easier access to travel connectivity and local mobile plans as Gigs tests its expansion in Asia.
Google sees retail success with agentic commerce push
Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.
Expert Columns
How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market
JW Computers expands desktop PCs for prebuilt & custom
2026 holiday predictions: The evolving customer journey
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Five years on: How salvos stores cracked the eCommerce problem nobody else had solved
Why seamless Middle East 2026 should be on every commerce leader's calendar
Why financial services now leads email deliverability
Your marketing problem isn't data overload, it's inaction
The big costs of running a growing business on small-business accounting software
What your EOFY close is telling you about your finance systems
Interviews
Interviews and video coverage from the networkRecent eCommerce News
Amazfit launches Australian online store with new wearables
Australian shoppers can now buy Amazfit wearables directly, as the brand targets a crowded market with lower-priced health and training tools.
Australians join more loyalty schemes but use fewer
Australian brands face a tougher loyalty market as 93% of consumers hold memberships, yet active use has fallen and relevance is lagging.
Five years on: How salvos stores cracked the eCommerce problem nobody else had solved
Its distributed model now ships nationally, with 65,000 parcels sent in 2020 and sales up 212 per cent as the platform scaled.
Zip finds Australians use AI to guide shopping choices
Nearly half of Zip's Australian customers now use AI to compare and research purchases, but most still want to make the final call themselves.
Australian firms rush AI adoption amid rising risks
Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.
Carro buys majority stake in CarPlace for Australia
The Singapore-founded group gains an immediate foothold in Australia as offshore buyers keep targeting dealership networks reshaped by digital retail.
Tineco cuts Australian Prime Day prices by up to 46%
Shoppers in Australia can now buy Tineco's premium floor cleaners and vacuums for as much as 46% less during Amazon Prime Day.
Bon Charge launches month-long sale on wellness tech
Younger Australians are driving demand for wellness devices as the Sydney brand offers 30% off in a one-day flash sale and 25% for a month.
Dreame cuts Prime Day prices by up to 74% in Australia
Shoppers in Australia can save up to AUD $2,049.01 on robot vacuums and dryers as Dreame broadens its Prime Day sale across home care.
IAB Australia flags rising retail media spend & demands
Retail and commerce media in Australia is drawing bigger budgets, but advertisers want clearer measurement and transparency as spend rises.
Urbsurf lifts bookings with redesigned online system
Higher conversion and fewer abandoned carts are boosting URBNSURF's online sales after a simpler booking flow cut checkout time by 31%.
Amazon Australia launches seven-day Prime Day sale
Australian shoppers facing tighter budgets are being drawn to Amazon's biggest annual discount event, which covers hundreds of thousands of items.
Australians time purchases around Amazon Prime Day
Cost-of-living pressures are pushing Australians to delay buys, with 80% waiting for major sales events and Prime Day shaping decisions.
Australians research more before buying as costs bite
Rising living costs are pushing 71% of online shoppers to compare more options and cross-check purchases across more channels before buying.
Australia warns of scam surge during Prime Day sales
Scammers are exploiting Prime Day shopping sprees as Australia's new rules aim to stop fraudulent texts, emails and instant payments.
Zip adds THE ICONIC to Australian merchant network
Australian fashion shoppers can now split payments at checkout, as Zip secures a slot on THE ICONIC's online store.
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Marketers lag as agentic AI surges across industry
Many marketers are still unclear how to use agentic AI, even as pilots remain limited and governance questions grow across the industry.
Soccer tournament lifts pubs & kit sales in Australia
Australian pubs are seeing extra footfall and kit purchases have surged as live matches spur late-night and early-morning spending.
Reolink cuts Australian security camera prices by 46%
Australian shoppers can buy Reolink's wire-free and solar security cameras for up to 46% less in a Prime Day campaign running for two weeks.
GS1 Australia urges retailers to upgrade to 2D barcodes
Older scanners may soon miss batch and expiry data as retailers are pushed to adopt 2D barcodes for better traceability and recalls.
Job Moves
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
Havas Market× names Rebecca Tos as Managing Partner
Zepto adds to C-Suite team with new CFO appointment
