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Managed Services stories - Page 4
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Turning shelfware into software value
Last month
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firewalls
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data protection
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digital transformation
Australian firms will spend nearly AUD $6.2 billion on cybersecurity in 2025, but partners must tackle shelfware to unlock real value.
Virtual IT Group names Maurice McCarthy as chief executive
Last month
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digital transformation
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cx
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martech
Virtual IT Group appoints Maurice McCarthy as chief executive to drive ANZ expansion and embed AI across its managed IT and security services.
BeyondTrust names Frank Cesarini ANZ partner manager
Last month
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pam
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cx
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martech
BeyondTrust has appointed experienced channel executive Frank Cesarini as ANZ partner manager to accelerate its regional identity security growth.
Exclusive: HPE Networking advances 'self-driving' networks
Last month
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firewalls
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network infrastructure
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digital transformation
HPE unites Aruba and Juniper under the HPE Networking banner to push AI‑driven, secure, self‑managing networks for enterprise customers.
Honeywell, TCS partner to drive AI-led IT-OT convergence
Last month
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data analytics
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digital transformation
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edge computing
Honeywell and TCS form an AI-driven cloud partnership to merge IT and OT, targeting autonomous, secure and efficient industrial operations.
Percona maps 2026 growth with new tech & leadership
Last month
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virtualisation
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hybrid cloud
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digital transformation
Percona sets out its 2026 growth plan with fresh leadership, new PostgreSQL security tech and expanded support for Valkey users.
GitLab pushes agentic AI to orchestrate software delivery
Last month
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devops
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digital transformation
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application security
GitLab unveils agentic AI strategy to orchestrate software delivery, adding governance tools, maturity assessments and a developer hackathon.
Expereo enhances expereoOne with digital case tool
Last month
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network infrastructure
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digital transformation
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sd-wan
Expereo adds shared Digital Case Management to expereoOne, giving enterprises a single, transparent case timeline across global networks.
Nebula links partner rewards to ESG outcomes at renewal
Last month
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cx
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martech
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partner programmes
Nebula launches an Impact Rewards scheme that ties partner renewal perks to carbon credits, social housing upgrades and service governance.
TCS to modernise Flight Centre's global tech services
Last month
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dr
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digital transformation
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cx
TCS will overhaul Flight Centre's global tech backbone, standardising cloud, networks and platforms to boost resilience and performance.
Four Sage executives named to 2026 CRN Channel Chiefs list
Last month
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digital transformation
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hcm
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it automation
Sage sees four senior leaders named 2026 CRN Channel Chiefs as it leans on partners to drive AI-led growth for SMB finance and HR.
Interactive & Ansvar mark 15 years of tech partnership
Last month
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data protection
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digital transformation
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cloud security
Interactive and Ansvar celebrate 15-year tech partnership underpinning cyber security, compliance and modernisation in insurance.
NEXTDC names Jodi Pearce Alliance Director for AI push
Last month
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datacentre infrastructure
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digital transformation
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hyperscale
NEXTDC has hired Jodi Pearce as Alliance Director to steer AI-focused partnerships and expand its ecosystem around NVIDIA DGX-ready sites.
A look ahead: workplace and tech converge in 2026
Last month
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saas
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data protection
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digital transformation
Australian workplaces brace for 2026 as AI, hybrid models and security demands converge to reshape how, where and why people work.
Logicalis Australia appoints Luke Gardiner to lead new Technology Assurance Services practice
Last month
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dr
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private cloud
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network infrastructure
Logicalis Australia launches Technology Assurance Services to help regulated sectors meet CPS 230-era resilience and third-party risk demands.
Expereo & Cato unite to simplify global WAN security
Last month
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firewalls
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network infrastructure
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digital transformation
Expereo and Cato Networks join forces to offer multinational firms unified managed connectivity and cloud security via a single provider.
AudioCodes expands certified voice devices for Webex
Last month
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uc
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digital transformation
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partner programmes
AudioCodes expands its Webex Calling-certified range with new 400HD desk phones and MediaPack gateways to ease cloud and analogue migration.
Lexful launches AI-first IT documentation tool for MSPs
Last month
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digital transformation
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it automation
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partner programmes
Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.
Nebula & Meter partner to scale global network services
Last month
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firewalls
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network infrastructure
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devops
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
Pure Storage unveils new top partner tier & services push
Last month
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storage
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data protection
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private cloud
Pure Storage launches an Ambassador partner tier and boosts services focus, aiming to deepen channel skills in AI, cyber resilience and cloud.