Customer Success stories - Page 16
Freshworks integrates conversational AI in CX/CRM solutions
Fri, 4th Nov 2022
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crm
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uc
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cx
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.
Datacom becomes first VMware sovereign cloud provider for ANZ
Wed, 2nd Nov 2022
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virtualisation
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data protection
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it automation
By working with VMware sovereign cloud providers like Datacom, customers can gain the benefits of data residency and additional control.
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Infor appoints Terry Smagh as Senior Vice President & General Manager for Asia Pacific & Japan
Fri, 28th Oct 2022
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saas
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data analytics
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supply chain & logistics
Infor appoints seasoned expert Terry Smagh as Senior VP and GM for their Asia Pacific and Japan region, responsible for driving growth and customer success.
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HMD Global appoints Brenden Folitarik as APAC Country Manager
Fri, 28th Oct 2022
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uc
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samsung
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telco
Brenden Folitarik appointed as Country Manager for Australia, New Zealand and Pacific Islands for Nokia's smartphone and audio portfolio.
NICE receives top Gartner scores for Digital Customer Service Centre
Wed, 26th Oct 2022
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uc
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contact centre
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customer service
NICE receives top scores for Digital Customer Service Centre in Gartner's 2022 Critical Capabilities for CCaaS report.
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Versent appoints Gavin Wilkie as Chief Financial Officer
Fri, 21st Oct 2022
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strategy
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versent
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scale
Versent appoints Gavin Wilkie as CFO, bringing over 20 years of experience, while Gabriele Famous joins the board as Non-Executive Director.
IGEL appoints Simon Townsend & Jason Mafera as CTO for EMEA & CTO for North America
Fri, 21st Oct 2022
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saas
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virtualisation
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daas
IGEL's Office of the CTO hires Simon Townsend as Field CTO for EMEA and Jason Mafera as Field CTO for North America to optimize customer experience.
Extreme Networks appoints Stefan Compagnoni as Head of Channels & Inside Sales for South Asia
Fri, 14th Oct 2022
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it training
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extreme networks
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training
Stefan Compagnoni has been promoted to Head of Channels and Inside Sales for South Asia, responsible for enhancing the company's momentum in the region.
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SurgeX appoints Jeff Mackey as Sales Application Engineer
Fri, 7th Oct 2022
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it training
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training
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job moves
SurgeX has appointed Jeff Mackey as Sales Application Engineer, using his 40 years' AV experience to support sales and customer success.
Epsilon appoints Sungjoon Choi as Chief Financial Officer
Fri, 7th Oct 2022
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uc
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network infrastructure
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telco
Epsilon appoints Sungjoon Choi as Chief Financial Officer, bringing over 20 years of industry and financial expertise to support global growth.
Domo appoints Brad Kasell as Principal Technology Strategist for APAC
Fri, 7th Oct 2022
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data protection
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data analytics
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cx
Domo, the cloud-based platform, appoints Brad Kasell as Principal Technology Strategist for APAC to drive the purpose-built technology brand in the region.
Cohesity appoints Karen Egan as Chief Customer Experience Officer
Fri, 7th Oct 2022
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saas
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crm
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data protection
Karen Egan appointed Chief Customer Experience Officer at Cohesity, bringing 27 years of software and IT industry expertise.
CCL and Spark Business recognised with AWS DevOps Competency
Mon, 3rd Oct 2022
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devops
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hyperscale
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public cloud
CCL has announced that Spark Business Group has achieved the Amazon Web Service (AWS) DevOps Competency status.
Trellix set to launch new unified partner program in 2023
Fri, 30th Sep 2022
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partner programmes
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ai security
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xdr
Trellix announces Trellix Xtend, a partner program designed to boost profitability and growth in its global partner ecosystem.
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri, 30th Sep 2022
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uc
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martech
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partner programmes
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
Nintex honours APAC partners with 2022 awards announcement
Thu, 29th Sep 2022
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digital transformation
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partner programmes
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rpa
The company says Nintex Partner Award winners were selected based on measurable, high-impact business results and continuous process improvements.
New kid on the block: How your business can build up its online marketplace expertise
Tue, 27th Sep 2022
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crm
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cx
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martech
Building a successful online marketplace requires a skilled team and the right technology, says Marketplacer executive Anna Trifonopoulos.
BitTitan appoints Tosin Vaithilingam as Senior Solution Architect
Fri, 23rd Sep 2022
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uc
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data analytics
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digital transformation
BitTitan hires Tosin Vaithilingam as Senior Solution Architect in Hong Kong, bringing significant engineering and migration expertise to APAC customers.
Exclusive: Zoom shares insight into growing channel presence across ANZ
Thu, 15th Sep 2022
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uc
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partner programmes
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zoom
Zoom has had a steady sales presence across Australia and New Zealand since 2017 and has since started to pave its own unique channel strategy in the region.
LogRhythm announces 2022 ANZ Partner of the Year Awards
Tue, 13th Sep 2022
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siem
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partner programmes
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ueba
Chillisoft and Exclusive Networks were named Distributor of the Year for New Zealand and Australia respectively in the LogRhythm ANZ Partner of the Year Awards.