Customer Success stories - Page 15
NICE wins 2022 award for tech innovation in Asia Pacific
Tue, 20th Dec 2022
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uc
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ai models
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cloud services
NICE has been awarded the 2022 Asia Pacific Cloud Contact Center Services Technology Innovation Leadership Award by Frost & Sullivan.
Digital Island announces AWS Service Delivery designation for Amazon Connect
Tue, 20th Dec 2022
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hyperscale
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public cloud
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martech
The achievement recognises that Digital Island follows best practices and has proven success in delivering AWS services to end customers.
Security vendor Traceable AI makes key appointments
Sat, 17th Dec 2022
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api
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cybersecurity
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software development
Traceable appoints CFO and VP to continue growth trajectory. Stephen Jahn and John Schwan bring experience to safeguard customers' APIs.
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New Chief Operating Officer at ConnexPay
Fri, 16th Dec 2022
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devops
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fintech
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apm
Payments industry titan Blair Jeffery appointed as COO at ConnexPay, tasked with building world-class customer-focused, innovative operational function.
High growth to come from CloudBees new Chief Revenue Officer
Fri, 16th Dec 2022
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cloud security
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ai security
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cisco
CloudBees appoints Marc Gemassmer as Chief Revenue Officer to lead global go-to-market and customer success efforts, partner and channel groups.
Lookout appoints Donovan as New Chief Revenue Officer
Fri, 9th Dec 2022
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network infrastructure
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casb
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channel development
Dan Donovan, a sales veteran, has been appointed as the chief revenue officer at Lookout, overseeing all segments of the global sales operation.
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Airwallex appoints Kai Wu as CRO & APAC General Manager
Fri, 9th Dec 2022
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sales
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airwallex
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cro
Airwallex appoints Kai Wu as Chief Revenue Officer and APAC General Manager to accelerate global growth plans for 2023.
Enable acquires Profectus’ rebate deal management platform
Fri, 2nd Dec 2022
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paas
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data analytics
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iaas
Enable expands in Australia with the acquisition of Profectus' leading Rebate Deal Management (RDM) software platform.
Video: 10 Minute IT Jams - An update from DigitalOcean
Wed, 30th Nov 2022
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datacentre infrastructure
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iaas
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cloud services
Gabe Monroy, Chief Product Officer at DigitalOcean, joins us today to give us more insight into the companies innovations and market presence.
Alteryx partner program accelerates global business growth
Fri, 25th Nov 2022
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paas
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data analytics
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iaas
Alteryx expands its partner ecosystem and strengthens its relationship with Snowflake to meet the increasing demand for automated analytics.
monday.com appoints Yoni Osherov as Chief Revenue Officer
Fri, 25th Nov 2022
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cx
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martech
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partner programmes
monday.com appoints Yoni Osherov as their first ever Chief Revenue Officer to oversee customer journey, drive growth and enhance collaboration.
Nutanix named top vendor at Red Hat APAC Partner Awards
Mon, 21st Nov 2022
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hybrid cloud
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datacentre infrastructure
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partner programmes
Nutanix has announced it has been named a Top Independent Software Vendor Partner in APAC and Japan as part of the Red Hat Asia Pacific Partner Awards 2022.
What are the key trends that will shape the channel in 2023?
Thu, 17th Nov 2022
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saas
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partner programmes
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restructure
Growing trends towards self-service and increasing demands for rapid delivery are causing many businesses to rethink the way they service their clients.
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Versent appoints Jordan Greig as General Manager for New South Wales, Queensland & New Zealand
Fri, 11th Nov 2022
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cloud services
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versent
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servian
Versent appoints Jordan Greig as GM for NSW, Queensland and New Zealand. He brings 15 years of professional services experience to the role.
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Somar Digital appoints Jonathan (Jonny) Doig as Head of Customer Success
Fri, 11th Nov 2022
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leadership
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sales
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somar digital
Somar Digital appoints Jonathan Doig as Head of Customer Success to establish new client relationships and deliver innovative digital products.
Calabrio appoints Jim Davies as Chief Experience Officer
Fri, 11th Nov 2022
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cx
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martech
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customer journey
Former Gartner analyst Jim Davies becomes Calabrio's Chief Experience Officer, prioritizing customer-first contact center strategies and VoC insights.
Freshworks launches collection of updates powered by AI
Thu, 10th Nov 2022
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cx
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martech
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ai
Product updates include AI-powered support features to help agents improve response times, and embedded AI to help sales and marketers increase productivity.
Video: 10 Minute IT Jams - An update from Versent
Wed, 9th Nov 2022
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digital transformation
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cloud services
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engineering
TechDay's 10 Minute IT Jams interviews Dean Robinson, Managing Director for modern run at Versent, on their modern build and modern run engineering framework.
Cydarm appoints Phil Cole as Technical Account Manager
Fri, 4th Nov 2022
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it training
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suncorp group
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engineering
Cydarm Technologies has appointed Phil Cole as Technical Account Manager. He will support customers with technical needs to enhance their cyber resilience.
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blueAPACHE appoints James Bubbers as General Manager Experience
Fri, 4th Nov 2022
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cx
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martech
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hcm
The company has launched a new experience business unit to support its scale for global growth and continuing effort to drive customer success.