TechDay Australia - Australia's technology news network

Australian Stories

Gallagher Security promotes Karl Harris to National High Security & Federal Manager
Customer Satisfaction

Gallagher Security promotes Karl Harris to National High Security & Federal Manager

Gallagher Security has announced the promotion of Karl Harris to National High Security & Federal Manager in Australia.

By Sean Mitchell • 3 min read • Tue, 24th Oct 2023

Global Stories

ServiceNow & Amazon Web Services announce five-year strategic collaboration
Software-as-a-Service

ServiceNow & Amazon Web Services announce five-year strategic collaboration

ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.

By Sean Mitchell • 3 min read • Thu, 30th Nov 2023
Half of firms yet to adopt AI for business, reveals Valcon's study
Data Analytics

Half of firms yet to adopt AI for business, reveals Valcon's study

Over half of surveyed businesses haven't adopted AI in their operations, despite recognising its benefits, says Valcon.

By Sean Mitchell • 3 min read • Wed, 22nd Nov 2023
EzyCollect unveils direct debit feature for seamless B2B payments
Risk & Compliance

EzyCollect unveils direct debit feature for seamless B2B payments

Automated B2B payment specialist, ezyCollect, has introduced a Direct Debit Authorisation feature to streamline client onboarding and ensure timely payments.

By Catherine Knowles • 3 min read • Fri, 17th Nov 2023
ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences
Customer Experience

ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences

ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.

By Imee Dequito • 2 min read • Mon, 13th Nov 2023
NTT DATA UK&I & eir partner to improve customer service with AI
Unified Communications

NTT DATA UK&I & eir partner to improve customer service with AI

NTT DATA UK&I and eir are set to transform customer experience in the telecommunication sector via a strategic AI partnership.

By Imee Dequito • 3 min read • Fri, 10th Nov 2023
LogicMonitor launches AI tool Co-Pilot to enhance IT operations efficiency
DevOps

LogicMonitor launches AI tool Co-Pilot to enhance IT operations efficiency

LogicMonitor unveils AI tool Co-Pilot, designed to streamline IT operations, foster innovation and improve user experience.

By Catherine Knowles • 3 min read • Fri, 10th Nov 2023
BP invests in AI forecasting to enhance CX, reduce waste
Customer Experience

BP invests in AI forecasting to enhance CX, reduce waste

BP partners with RELEX Solutions for an AI-driven platform to optimise supply chain across its 300 UK retail stores.

By Shannon Williams • 3 min read • Thu, 9th Nov 2023
Rubrik launches AI companion 'Ruby' to enhance cyber detection and recovery
Advanced Persistent Threat Protection

Rubrik launches AI companion 'Ruby' to enhance cyber detection and recovery

Rubrik introduces AI assistant, Ruby, aiming to bolster cyber threat detection and recovery by using advanced AI and automation.

By Catherine Knowles • 3 min read • Thu, 9th Nov 2023
Agile software development pivotal to future AI and ML growth, says expert
EduTech

Agile software development pivotal to future AI and ML growth, says expert

The future of AI and ML will be shaped by Agile software development, says Damian Winczewski, Head of Agile at STX Next.

By Catherine Knowles • 2 min read • Fri, 27th Oct 2023
John Lewis sees 30% sales increase through Zyler's virtual try-on software
Customer Experience

John Lewis sees 30% sales increase through Zyler's virtual try-on software

John Lewis reports a 30% sales boost attributed to the use of the AI-powered virtual try-on software by Zyler.

By Sean Mitchell • 3 min read • Fri, 27th Oct 2023
Manolo Blahnik taps Oracle NetSuite for supply chain management upgrade
Supply Chain

Manolo Blahnik taps Oracle NetSuite for supply chain management upgrade

Manolo Blahnik partners with Oracle NetSuite to boost supply chain efficiency and visibility across global operations.

By Kaleah Salmon • 3 min read • Mon, 23rd Oct 2023
Oracle acquires Next Technik for Field Service Management solutions
Marketing Technologies

Oracle acquires Next Technik for Field Service Management solutions

Oracle revolutionizes field service sector with acquisition of Next Technik, enhancing efficiencies and customer satisfaction for NetSuite users.

By Sean Mitchell • 2 min read • Mon, 23rd Oct 2023
Voice analytics market projected to reach USD 9.33 billion by 2030
Unified Communications

Voice analytics market projected to reach USD 9.33 billion by 2030

The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.

By Sean Mitchell • 3 min read • Wed, 18th Oct 2023

Stories from Other Regions

Cybage Software welcomes Geoffrey Van Haeren to Advisory Board
Marketing

Cybage Software welcomes Geoffrey Van Haeren to Advisory Board

Cybage Software Pvt. Ltd welcomes industry expert Geoffrey Van Haeren to its Advisory Board, adding to its expertise and innovation.

By Imee Dequito • 2 min read • Tue, 7th Nov 2023
Searchspring acquires AI product-bundling platform Increasingly
Artificial Intelligence

Searchspring acquires AI product-bundling platform Increasingly

Searchspring, a frontrunner in on-site search and ecommerce personalisation, has acquired AI product-bundling platform Increasingly.

By Sean Mitchell • 2 min read • Sat, 14th Oct 2023
Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX
Customer Experience

Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX

Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.

By Imee Dequito • 3 min read • Thu, 12th Oct 2023