Australian tech platform OneTap Loyalty streamlines rewards earning process, integrating payment cards with loyalty programs and bolstering customer engagement.
CommBank and More strengthen strategic partnership by introducing unique, industry-first services, making banking and telecommunications more cohesive.
The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.
STX Next warns businesses not to dismiss mature AI services over futuristic GenAI, emphasising their immediate efficiency and cost-effectiveness boost.
Amber Technology partners with Duesenberg Guitars as their exclusive distributor in the ANZ market, elevating musical instrument offerings for musicians in the region.
Mark Moffat ascends as new CEO of global cloud enterprise firm IFS, succeeding Darren Roos who takes the helm as board chair.
Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.
The global Service Integration and Management market is set to grow to $6 billion by 2028, driven by large enterprises and the manufacturing sector.
Denodo secures title as Leader in Gartner's Magic Quadrant for data tools for fourth year running.
FPT Software, Vietnam's tech giant, reports over $1bn global revenue; a first in the nation's IT sector.
App security tester, DerScanner, gains High Performer status from top software marketplace, G2.
Kentico hailed as Leader in Winter 2024's G2 Grid Report for Digital Experience Platforms thanks to high customer satisfaction and market presence.
8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.
Amazon Web Services (AWS) reveals new capabilities for its Supply Chain service, aiming to optimise customers' supply chain processes.
Mystifly announces its partnership with Google Cloud, aiming to stimulate growth and innovation in the travel technology sector.
Symmetry, a Bristol-based cloud accounting software provider, plans to accelerate growth in 2024 by targeting new business sectors and expanding its use of machine learning.
Volopa partners with Open Banking API provider, Yapily, aiming to simplify the payment process for finance teams through seamless connectivity using innovative open banking technology.
Viettel Cyber Security's portfolio of solutions earns it the 2023 Vietnam Company of the Year Award from Frost & Sullivan.
Network for Learning's 2023 Annual Report highlights the unwavering commitment to secure digital education provision for NZ schools.
Global analytics leader, FICO, is now offering its advanced cloud-based platform to the Indian banking sector.
