Support stories

Tray.ai acquires Vanti to advance AI knowledge modelling
Last week
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software development
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ai agents
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cloud services
Tray.ai has acquired Vanti to enhance its AI integration systems, aiming to advance adaptive AI agents capable of thriving in dynamic business environments.

DoodleMaths app enhanced for tailored learning in the UK
This month
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edutech
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martech
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e-learning
Discovery Education has unveiled significant enhancements to its DoodleMaths app, promoting personalised maths practice for UK students from EYFS to KS3.

Linnworks unveils new partnerships & product updates
Last month
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cx
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martech
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commerce systems
Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.

Trusted Tech boosts cloud solutions with new support service
Last month
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microsoft
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support
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business continuity
Trusted Tech has launched Certified Support Services, aimed at enhancing Microsoft technology use with expert support and quick response times, amid rising IT challenges.

Focus on human behaviour critical in 2025 security trends
Last month
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cx
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martech
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support
Gallagher Security's new report reveals that overlooking human behaviour in security solutions risks inefficiencies and missed technological potential.

Microsoft survey reveals online risks for Aussie teens
Last month
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genai
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ai
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microsoft
A Microsoft survey reveals that 64% of Australian teenagers faced online risks in 2024, with rising concerns over AI and digital safety among parents.

Percona announces enterprise support for Valkey users
Last month
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migration
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hybrid cloud
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hyperscale
Percona has unveiled enterprise support for Valkey, an open-source alternative to Redis, following major industry shifts towards restrictive licensing.

Appfire acquires Flow from Pluralsight to enhance portfolio
Last month
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saas
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devops
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apm
Appfire has acquired Flow, a prominent Software Engineering Intelligence platform, from Pluralsight, aiming to boost support for engineering teams.

Edinburgh leverages Genetec in Smart City Strategy push
Thu, 30th Jan 2025
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smart cities
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surveillance
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data analytics
Edinburgh City Council has adopted Genetec Security Center in its Smart City Strategy to enhance public safety and urban planning, securing vital funding support.

Red Hat unveils updates to partner programme for 2024
Tue, 28th Jan 2025
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virtualisation
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open source
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ai
Red Hat has unveiled a revamped partner engagement programme, including a Build module to boost partner collaboration and growth opportunities.

Fiverr supports diverse entrepreneurs in 2025 programme
Thu, 23rd Jan 2025
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support
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entrepreneur
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smb
Fiverr has unveiled its largest cohort yet for The Future Collective, a business accelerator supporting 15 underrepresented entrepreneurs across the US.

UK firms urged to oversee rising AI tool use at work
Wed, 11th Dec 2024
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hcm
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ai
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hybrid & remote work
A report reveals that 68% of UK employees regularly use AI tools, prompting businesses to enhance oversight and support for hybrid work environments.

YCK Laneways adopts SafeSpace platform for 16 venues
Wed, 11th Dec 2024
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law
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support
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human rights
YCK Laneways has launched the SafeSpace@elevate platform across 16 Sydney venues to enhance safety and support in hospitality workplaces.

Cirata launches Data Migrator 3.0 with advanced features
Fri, 6th Dec 2024
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storage
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paas
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data analytics
Cirata has launched Data Migrator 3.0, enhancing support for Apache Iceberg and Databricks Delta Lake, while improving data interoperability and security.

Red Hat enhances developer hub with new AI templates
Thu, 14th Nov 2024
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open source
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llms
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ai
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.

Arrow Electronics launches cloud programme in EMEA
Fri, 8th Nov 2024
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hybrid cloud
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public cloud
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cloud services
Arrow Electronics has unveiled the Cloud Amplification Program in EMEA, aimed at boosting channel partners' cloud business growth and capabilities.

Royal Holloway partners with IPI for Clearing support
Thu, 7th Nov 2024
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uc
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dr
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digital transformation
IPI is collaborating with Royal Holloway, University of London, to bolster its Contact Centre during the crucial Clearing and Confirmation period.

Deel expands global visa support for digital nomads
Tue, 29th Oct 2024
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payment technologies
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support
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visa
Deel has expanded its immigration support for digital nomads, offering visa assistance across nine countries to streamline global employment processes.

Tech Data launches 'Destination AI' in APJ for AI enablement
Thu, 26th Sep 2024
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it training
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partner programmes
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ai
Tech Data has launched Destination AI in APJ, providing comprehensive resources, training, and support to help partners navigate the rapidly evolving AI landscape.

How embracing AI could help your IT department support remote workers more effectively?
Tue, 24th Sep 2024
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ai
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hybrid & remote work
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productivity
Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.