TechDay Australia - Australia's technology news network

Support stories - Page 2

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Sophos launches customer success initiative to boost support
Tue, 20th Aug 2024
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firewalls
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ransomware
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network security
Sophos unveils Customer Success initiative to streamline support, offering security resources and educational tools to elevate cybersecurity.
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Spinnaker Support launches global VMware support service
Fri, 9th Aug 2024
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digital transformation
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it automation
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casb
Spinnaker Support launches global third-party support for VMware following Broadcom's acquisition and the shift to a costly subscription model.
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Most Oracle Java users migrate to alternatives, says survey
Fri, 26th Jul 2024
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migration
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software development
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developers
Being written now.
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ACE emphasizes need for strategic Copilot adoption plans
Tue, 23rd Jul 2024
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it training
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data analytics
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planning
ACE stresses that without a strategic adoption plan for Microsoft's Copilot, businesses risk underutilisation and diminished returns on investment. Here's how to avoid that pitfall.
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The mindset and skills every SME should invest in NOW to succeed in future
Thu, 18th Jul 2024
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data analytics
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martech
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ai
In a rapidly digitalising world, SMEs must invest in a future-ready mindset and essential skills like digital marketing, SEO, and data analytics to thrive.
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Check Point number one in mobile threat defence ranking
Wed, 17th Jul 2024
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apps
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support
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operating systems
Check Point Software Technologies has secured a Leader ranking in the Forrester Wave, highlighting its top-tier mobile security capabilities.
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Gallagher Security partners with Freeway for Australian market
Tue, 16th Jul 2024
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support
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smb
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market
Gallagher Security names Freeway Security Wholesalers lead vendor for their Gallagher SMB solution in Australia, announced at Adelaide's Jarmers Kitchen.
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Australian teachers struggle with digital technologies curriculum
Tue, 9th Jul 2024
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support
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digital literacy
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digital divide
A new report reveals that two-thirds of Australian educators are struggling to implement the nation's Digital Technologies Curriculum, calling for urgent support and action.
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Revealed: Presbyterian Support Central partners with Spark
Mon, 8th Jul 2024
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healthtech
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productivity
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support
Presbyterian Support Central has partnered with Spark to revamp its tech, aiming to improve productivity for over 1,000 employees amid budget constraints.
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AI boosts efficiency for 67% of Australian workers
Tue, 2nd Jul 2024
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it training
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hcm
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ai
Australian workers are embracing AI, with 67% using it weekly and saving at least three hours, finds Freshworks 2024 Global AI Workplace report.
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SafeWatch app revolutionises support for mental health workers
Mon, 1st Jul 2024
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smartphones
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blockchain
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data privacy
As Australia's mental health crisis worsens, new app SafeWatch empowers therapists with tools for self-care and community support, aiding in their wellbeing.
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Myths and misconceptions about cloud ERP debunked
Mon, 1st Jul 2024
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crm
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it training
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encryption
Unmask the myths of cloud ERP: not just a costly, unreliable, or complex system, but a scalable, secure solution boosting efficiency and growth for all businesses.
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Consumers demand transparent, reliable business communications
Fri, 28th Jun 2024
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martech
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personalisation
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cdp
A new report by Esendex reveals consumer demand for transparent and reliable business communications, with many willing to share details for personalised services.
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BT Group & ServiceNow extend alliance to boost experiences
Fri, 21st Jun 2024
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cx
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martech
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hcm
BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.
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BT Group strengthens partnership with ServiceNow to boost AI services
Fri, 21st Jun 2024
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cx
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martech
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hcm
BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.
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Unified Commerce Benchmark study highlights retail leaders in Singapore
Thu, 20th Jun 2024
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cx
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martech
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commerce systems
Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.
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RateHawk opens Asian headquarters in Singapore targeting travel market
Wed, 19th Jun 2024
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api
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support
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b2b
RateHawk has expanded into Asia with a new Singapore HQ to target travel agents, offering a B2B platform for booking hotels, flights, and transfers.
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Lockeroom Gym partners with Pendula to enhance platform
Tue, 28th May 2024
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cx
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martech
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fitness
Lockeroom Gym partners with Pendula to streamline customer interactions, enhancing the fitness experience for business executives.
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Workforce readiness gap found in UK businesses, study shows
Wed, 22nd May 2024
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it training
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ai
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productivity
A new study reveals a workforce readiness gap in UK businesses, with 63% of executives citing unpreparedness and 45% of employees feeling unsupported.
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Teletrac Navman launches new tools for fleet decarbonisation
Tue, 21st May 2024
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data analytics
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cartech
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fleet management
Teletrac Navman unveils its Electric Vehicle Evaluator (EVE) platform and Sustainability Dashboard to aid fleet managers in seamless, cost-effective decarbonisation.