Service management stories - Page 3
ITSM upgrades a necessity in the digital age
Fri, 16th Oct 2015
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crm
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martech
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digital arena
As the world moves into a digital age, the old methods of IT service management (ITSM) are out of date and ineffective, according to UXC Consulting.
Unisys: How service management tools boost productivity
Thu, 27th Aug 2015
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unisys
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it managers
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service management
Service management helps organizations turn intelligence into business outcomes, according to Greg Thomas, Unisys strategy and innovation director.
Your Invite: IT Service Management Forum heads to Wellington
Wed, 26th Mar 2014
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digital entertainment
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software development
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ict
This year the IT Service Management Forum New Zealand chapter will be celebrating its 10th annual conference in Wellington. The event takes place May 5-7.
Is IT good Enough?
Thu, 1st Jul 2010
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devops
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apm
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software development
In the ever-evolving IT landscape, the concept of good enough practice emerges as a pragmatic alternative to rigid best practices.
Social IT network launched
Tue, 22nd Jun 2010
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hp
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collaboration
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social networking
HP has launched 48Upper, a pioneering IT management solution that integrates social networking and community insights to boost productivity and collaboration.
ITIL: is it all that?
Sun, 1st Nov 2009
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risk & compliance
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cybersecurity
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service management
TIL is sometimes perceived and promoted in the context of risk and compliance, so let us consider where ITIL fits.