Service management stories - Page 2

The $1.46 billion acquisition is expected to strengthen PTC's closed-loop product lifecycle management offerings.

IT veteran Jean de Villiers appointed Chief Customer Officer of Unit4, responsible for end-to-end customer journey and growth ambitions.

Micro Focus' Hybrid Cloud Management X solution has been recognized as a global leader by Research in Action. #HybridCloudManagement #MicroFocus.

Ivanti enhances its enterprise service management portfolio with biometric authentication and automation bots.

CyberArk unveils enhanced 'just-in-time' features, aiming to reduce risk by minimising unnecessary access across cloud, hybrid, and endpoint environments.

As the next-generation of workers come through, how can organisations ensure their IT environment is set to attract high performing employees?.

The nature of business is changing, and so is the nature of technology support. With these tips in mind, IT Pros can have their cake and eat it too.

IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation’s strategy.

As the world moves into a digital age, the old methods of IT service management (ITSM) are out of date and ineffective, according to UXC Consulting.

Service management helps organizations turn intelligence into business outcomes, according to Greg Thomas, Unisys strategy and innovation director.

This year the IT Service Management Forum New Zealand chapter will be celebrating its 10th annual conference in Wellington. The event takes place May 5-7.

In the ever-evolving IT landscape, the concept of good enough practice emerges as a pragmatic alternative to rigid best practices.

HP has launched 48Upper, a pioneering IT management solution that integrates social networking and community insights to boost productivity and collaboration.

TIL is sometimes perceived and promoted in the context of risk and compliance, so let us consider where ITIL fits.