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Retail Stories - Page 5

Australian Stories

Retail stories

Infios named Gartner Customers' Choice for warehouse systems
Manufacturing

Infios named Gartner Customers' Choice for warehouse systems

The latest peer-rated nod bolsters Infios' standing with warehouse software buyers weighing reliability and support, not just features.

By Raphael Veloso • 3 min read • This month
Staffbase & Cornerstone bring AI learning to frontline staff
Manufacturing

Staffbase & Cornerstone bring AI learning to frontline staff

Australian frontline workers can now get mandatory training in the Staffbase app, helping employers close a long-standing learning gap.

By Raphael Veloso • 3 min read • This month
Australians to spend more this BFCM as AI shopping grows
Generative AI

Australians to spend more this BFCM as AI shopping grows

Rising price caution is not stopping Australians, with average BFCM spending set to hit AUD $346 as 62% plan to use AI shopping help.

By Joseph Gabriel Lagonsin • 5 min read • This month

Global Stories

Retail stories

Product pages are now central to AI-driven commerce
Data governance

Product pages are now central to AI-driven commerce

Retailers now have to govern product data across search, marketplaces and AI assistants, as shoppers increasingly buy without visiting their site.

By Sofiah Nichole Salivio • 4 min read • This month
MIT & Mecalux launch AI course for supply chain leaders
Manufacturing

MIT & Mecalux launch AI course for supply chain leaders

The two-day programme aims to help senior executives turn AI experiments into practical supply chain projects, from warehousing to forecasting.

By Sofiah Nichole Salivio • 4 min read • This month
UK shoppers prize reviews & product details, survey finds
eCommerce

UK shoppers prize reviews & product details, survey finds

Poor product pages are costing online retailers sales in Britain, with 43% of shoppers abandoning purchases when details are missing.

By Sofiah Nichole Salivio • 4 min read • This month
AI outpaces marketers' readiness in measurement study
Software-as-a-Service

AI outpaces marketers' readiness in measurement study

Only 3% of senior marketers say their organisations are fully ready to use AI in marketing measurement, despite its speed benefits.

By Sofiah Nichole Salivio • 4 min read • This month
Infor says Australian firms lead Asia-Pacific AI adoption
Manufacturing

Infor says Australian firms lead Asia-Pacific AI adoption

Australian enterprises have emerged as the region's most mature AI users, with 42% already at full-scale deployment, according to Infor research.

By Raphael Veloso • 4 min read • This month
Vection signs five-year reciprocal reseller deal with Xerox
Document Management

Vection signs five-year reciprocal reseller deal with Xerox

Western Europe customers could gain broader access to AI, workflow and XR tools after Vection and Xerox struck a non-exclusive five-year deal.

By Joseph Gabriel Lagonsin • 3 min read • This month
Rocket expands mainframe EVA AI platform with PlanGuard
Identity and Access Management

Rocket expands mainframe EVA AI platform with PlanGuard

A security layer is now meant to stop AI agents on mainframes from straying beyond approved tasks, as firms face a shortage of specialist staff.

By Joseph Gabriel Lagonsin • 3 min read • This month
Australian shoppers quit brands over returns policies
eCommerce

Australian shoppers quit brands over returns policies

A survey found 55% of Australian shoppers have walked away from fashion buys over return terms, exposing a gap retailers may be underestimating.

By Raphael Veloso • 4 min read • This month

Stories from Other Regions

Retail stories

Ecommpay urges merchants to use AI for lost revenue
Customer Experience

Ecommpay urges merchants to use AI for lost revenue

Failed payments are costing online merchants sales, as Ecommpay says AI can also pinpoint lost revenue and lift conversion rates.

By Sofiah Nichole Salivio • 3 min read • This month
Ecommerce needs to realise the role of inclusive finance as it adjusts to a new credit challenge
Buy Now Pay Later

Ecommerce needs to realise the role of inclusive finance as it adjusts to a new credit challenge

Affordability checks could turn away up to 30% of BNPL users, risking abandoned baskets and weaker sales for retailers.

By Andy Smith • 5 min read • This month
Afterpay expands to NZ ticketing as sport spending surges
Buy Now Pay Later

Afterpay expands to NZ ticketing as sport spending surges

Fans are turning to buy now, pay later to secure scarce seats, as entertainment orders on the platform jumped 60% year on year.

By Karen Joy Bacudo • 4 min read • This month
Card fee regulations are here, so why are card surcharges more common than ever?
Commerce Commission

Card fee regulations are here, so why are card surcharges more common than ever?

Consumers are still being hit by hefty card surcharges as retailers say lower interchange fees are hard to track and not yet filtering through.

By Susan Edmunds • 4 min read • This month
Canon opens Christchurch office in AUD $2 million push
Canon

Canon opens Christchurch office in AUD $2 million push

Regional growth in Canterbury has lifted Canon's New Zealand revenue 17%, prompting a new Christchurch office and showroom for 30 staff.

By Karen Joy Bacudo • 3 min read • This month
Shoppers delay buys as trust in retailer prices falls
Artificial Intelligence

Shoppers delay buys as trust in retailer prices falls

Shoppers are increasingly checking prices across channels, with 79% of US consumers saying they have delayed purchases in hopes of a lower price.

By Sofiah Nichole Salivio • 3 min read • This month