Retail stories - Page 4
Sinch reveals insights on 2024 Black Friday shopping trends
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cx
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martech
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whatsapp
Sinch reports that Black Friday and Cyber Monday generated USD $118.2 billion in November 2024, highlighting consumer demand for personalised, omnichannel engagement.
Australian firms face challenges in consumer data trust
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data protection
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data privacy
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ai ethics
Paul Henaghan highlights the pressing challenges in Australia's cyber security, noting consumer distrust in data handling among local enterprises.
Building consumer trust and cyber resilience in Australia
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data protection
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data privacy
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ai
A recent study reveals that 88% of Australians want consent before their data is used in AI, highlighting deep-seated concerns over data security.
Cegid earns 'Strong Performer' title in Forrester report
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crm
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digital transformation
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data privacy
Cegid has distinguished itself as 'A Strong Performer' in Forrester's Q4 2024 report for Point-Of-Service Solutions, recognising its global expertise and innovation.
Qantas renews distribution agreement with Sabre
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customer service
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qantas
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business travel
Qantas has renewed its global distribution deal with Sabre, enhancing access to its services for travel agencies worldwide.
BlueAnt unveils Pump X headphones with ANC & sweatproof
Last month
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digital entertainment
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headphones
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fitness
Australian audio company BlueAnt has launched the Pump X over-ear headphones, designed for fitness lovers and everyday users at AUD $299.
Rise in cybercrime during holiday shopping season alerts
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data protection
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ransomware
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phishing
With the festive season nearing, a 30% rise in ransomware attacks threatens consumers, as cybercriminals exploit holiday shopping anxieties.
Positive economic forecast boosts holiday spending hopes
Last month
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data analytics
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online shopping
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holiday season
Circana forecasts a positive economic environment for 2025, prompting consumers to embrace 'retail therapy' during the upcoming holiday season.
2degrees first in NZ telco to secure SBTi net zero target
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cartech
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cleantech
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sustainability
2degrees has become the first New Zealand telco to secure validation for its Net Zero by 2040 target from the Science Based Target initiative.
Uber Direct partners with Grozeo for rapid delivery service
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cleantech
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sustainability
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customer service
Uber Direct has teamed up with Grozeo to offer small and medium retailers rapid delivery services, enabling faster item delivery within two hours.
Mapp appoints James Brooke as new Chief Executive Officer
Last month
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cx
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martech
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cdp
Mapp has appointed James Brooke as its new Chief Executive Officer, marking a pivotal moment for the company as it aims to enhance growth and AI-driven innovation.
Australians turning to AI to ease holiday planning stress
Last month
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ai
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ai agents
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microsoft
A report reveals Australians dedicate 540 million hours to holiday prep, with many turning to AI to help manage the stress of planning.
Samsung finds key to in-store engagement through digital displays
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cx
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martech
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samsung
As Australian retailers adapt to changing consumer trends, Samsung's Pro Display solutions aim to enhance in-store engagement and boost sales.
Infor achieves AWS competency for consumer goods sector
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hyperscale
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infor
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aws
Infor has secured the AWS Consumer Goods Competency status, showcasing its expertise in enhancing operational efficiency for consumer goods brands.
Jobstreet Express celebrates a year of impact in Singapore
Last month
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seek
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jobstreet express
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upskilling
Jobstreet Express by SEEK celebrates its first anniversary, significantly impacting semi-skilled hiring in Singapore amid ongoing workforce challenges.
Experts stress security for businesses over holiday period
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physical security
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holiday season
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adt security
As the holiday season approaches, security experts urge small and medium enterprises to bolster protections against potential break-ins during shutdowns.
Empowering retailers globally: ShipStation’s new Integrations and innovations for the Australian market
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cx
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martech
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supply chain & logistics
ShipStation enhances its global footprint with new integrations and innovations aimed at empowering Australian retailers to streamline fulfilment.
Black Friday evolves into key November event in Australia
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cx
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martech
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inflation
Australia's Black Friday has transformed into 'Black November', with a 15% increase in spending, reflecting a shift in consumer habits and enhanced retail strategies.
Australians & Kiwis face strain from living cost crisis
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inflation
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immigration
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analyst report
A report reveals ongoing financial strain for Australians and New Zealanders, with rising living costs leaving nearly half feeling worse off than last year.
Cybercriminals mirror Black Friday with dark market deals
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cryptocurrency
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blockchain
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cybersecurity
Bitdefender has unveiled how cybercriminals mimic festive shopping habits, accessing dark markets for illicit goods, from fake IDs to narcotics.