Retail stories - Page 23

As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.

New research by CommBox reveals UK Gen Z shoppers prefer digital channels like WhatsApp for customer service, while older generations stick to phone calls.

Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.

Samsung's Galaxy Watch Ultra dazzles with top-tier features and a hefty NZD $1,199 price tag, but is it worth the investment for non-fitness enthusiasts?.

As cost-of-living pressures rise, Australian shoppers are more selective and returns-savvy, making flexible return policies key to retail success, says a new study.

JB Hi-Fi partners with Amperity to enhance its first-party data strategy, aiming for better customer engagement through AI-powered insights and predictive modelling.

Hewlett Packard Enterprise unveils the HPE ProLiant DL145 Gen11 server, tackling edge computing with enhanced performance and compact, rugged design.

Genetec launches Cloudlink 110, a compact, cloud-managed video bridge designed for small-site sectors, easing remote security management for retail, healthcare, and government.

Seagate introduces the brand new PlayStation Game Drive External SSD, offering 1TB and 2TB options for PS4 and PS5 gamers.

A recent Constructor survey revealed 42% of online shoppers rate their product discovery experiences poorly on retail websites. Retailers face significant challenges.

Grocery brands like Morrisons and Waitrose lead in personalisation, says Epsilon's new UK study, with 20% of consumers noting better tailored experiences.

Sinch and Singtel have launched Singapore's first RCS Business Messaging service, revolutionising customer engagement with secure and interactive branded messages.

Kore.ai unveils GALE, a groundbreaking Generative AI and LLM platform designed to revolutionise enterprise productivity and innovation through rapid AI application development.

Ocado Retail partners with Zitcha to launch Ocado Ads, a new retail media platform aiming to personalise advertising and drive growth in the UK’s fastest-growing grocer.

Generative AI is revolutionising service models, driving innovation and efficiency. Key players like HCLTech leverage AI for transformative impacts across sectors.

DeepL's latest white paper reveals how Language AI can reshape retail, boosting productivity and revenue ahead of Singapore's festive shopping season.

Coca-Cola and Grab unveil an upgraded Coke&Go in Singapore, integrating QR code and image recognition tech to enhance convenience and digital payment options.

TAFE NSW Meadowbank’s Institute of Applied Technology Digital joins SAS to create a 10-week Data Analytics course, addressing Australia’s data skills gap.

Heights Telecom and BeFibre partner to introduce Wi-Fi 6 routers for UK customers, targeting a shift to Wi-Fi 7 by mid-2025, enhancing broadband services.

Endeavour Group has launched a data tool named Complete Liquor to enhance supplier transparency, debuting it at Sydney's Supplier Summit.