Retail stories - Page 22

Backbase unveils Intelligence Fabric, a major upgrade to its Engagement Banking Platform, integrating AI and data capabilities to enhance customer service and sales operations.

Shippit launches Shippit International, a cutting-edge cross-border shipping service to help Australian retailers tackle rising costs and boost their global presence.

Adobe’s 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.

As customers demand instant gratification, brands must future-proof loyalty programmes with real-time strategies, like Woolworths' 2022 pivot to immediacy.

Logitech launches the MX Creative Console, aiming to streamline workflows for digital creators with AI and Adobe integration.

Yubico's 2024 survey reveals alarming cybersecurity trends, with 46% of Australians reporting password compromises and 80% citing AI-enhanced scam sophistication.

A new FIS survey reveals security is the top concern for online banking in Singapore, with 56% noting increased fraud attempts and millennials most affected.

UK banks struggle to innovate despite growing balance sheets, with 77% under pressure to keep up, a SaaScada study reveals.

Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.

Logistics experts warn that attacks in the Red Sea are driving up shipping costs, potentially limiting Black Friday discounts to 20% to 30% this year.

Forterro unveils Orderwise Cloud, a customisable ERP system for retail, wholesale, warehousing, and e-commerce, promising improved security and reduced costs.

The Property Council of Australia and MSCI report a -3.7% return for commercial real estate in 2023/24. Yet, Mandoe Media's AI Magic Create is helping businesses achieve notable sales boosts through effective digital signage.

Ecommerce businesses can achieve personalisation ethically with intelligent popups, quiz funnels for abandoned carts, and dynamic product blocks.

Synergy Enterprise Solutions joins Pae Hokohoko, enhancing New Zealand government services with advanced CX solutions through its Zendesk partnership.

Workday unveils twelve new Industry Accelerators, partnering globally to help customers modernise HR and finance across various sectors.

A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.

Rithum names Lou Keyes as CEO to spearhead growth in third-party commerce. Keyes, with vast tech sector expertise, succeeds Bryan Dove, who led since 2021.

Orro teams up with Cisco to launch Managed Observability service, enhancing network visibility and performance for businesses using real-time insights and comprehensive data integration.

Europe’s Premier Google Cloud partner Appsbroker CTS rebrands as Qodea after last year's merger. Qodea focuses on security, data, and innovation for global brands.

As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.