Retail stories - Page 12

Forter launches new tools to help retailers track and manage rising agentic AI traffic, boosting fraud detection and enhancing eCommerce security.

Just 11% of retailers are ready to fully scale AI tools, with data challenges limiting wider adoption despite 45% using AI weekly, says Amperity report.

Felipe Flores has been named Regional Senior Vice President of Data and AI at Endava, leading expansion of AI capabilities across the Asia-Pacific region.

Akeneo launches its first AI agent, Data Architect Agent, and upgrades analytics to streamline product data modelling and boost AI-driven commerce insights.

Call Design's CallD.AI platform embeds compliance and governance at the heart of contact centre AI, ensuring transparency and operational integrity for enterprises.

A survey of 288 APAC retailers shows strong confidence in customer engagement plans, with loyalty and personalised tools top priorities despite economic challenges.

PriceSpider launches Wayvia, an AI-driven retail platform that enhances brand insights and revenue across channels with 20 years of shopper data.

Peacock Bros launches an all-in-one warehouse solution in ANZ, combining Zebra Technologies hardware and cloud-based systems to streamline supply chains.

Australian retailers face growing cyber threats; prioritising Enterprise Mobility Management is vital to protect customer data and maintain trust.

Australian digital gift card sales hit AUD $10.9 billion, with the overall market set to reach AUD $16.8 billion by 2028, led by personalisation and B2B growth.

Young Australians prioritise cautious online spending by favouring debit cards and demanding value, shaping evolving payment and delivery preferences in eCommerce.

Ransomware attacks rose 63% in Q2 2025, with healthcare hit hard, marking a record high for the quarter amid a surge in data theft methods.

Rising violence has prompted retailers and healthcare in Australia and New Zealand to adopt Motorola's body-worn cameras, boosting frontline staff safety.

AI integration and data quality issues are hindering progress in transportation management, with 48% of organisations losing over 10% of budgets to errors and disruptions.

Australian shoppers use an average of 4.8 touchpoints for product discovery, blending online search, social media, and influencer input amid easing cost pressures.

US Prime Day online sales soared to USD $24.1bn, a 30.3% rise year-on-year, with mobile shopping driving over half of the revenue during the July event.

Prime Day in Australia gains momentum as shoppers seek bargains amid rising living costs, with retailers leveraging discounts and omnichannel strategies for growth.

Endava appoints Alastair Lukies as Chief Engagement Officer and Rob Machin as Chief People and Locations Officer to boost AI-led growth and global engagement.

Amperity has been named a leader in the IDC MarketScape 2025 for retail customer data platforms, praised for AI-driven tools and data unification.

Retailers can boost winter profits by improving order fulfilment through smart inventory use, localised sales, AI integration, and aligned advertising strategies.