TechDay Australia - Australia's technology news network

Retail stories

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Blue Yonder named leader in Gartner's Magic Quadrant again
Today
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sustainability
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carbon footprint
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blue yonder
Blue Yonder has been awarded Leader status in Gartner's Magic Quadrant for Transportation Management Systems for the 14th consecutive time, showcasing its innovative solutions.
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Social commerce gains ground in Canada amidst concerns
Yesterday
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online shopping
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soti
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data security
A recent SOTI report reveals that social commerce is reshaping Canadian retail, with 48% of consumers favouring it, though 74% voice security concerns.
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Prvidr opens new office in Townsville for tech expansion
Yesterday
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saas
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edutech
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higher education
Prvidr has opened a new office in Townsville to better serve its expanding clientele across Queensland, boosting technology job opportunities in the region.
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High-street retailers urged to embrace tech for survival
Last week
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cx
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martech
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partner programmes
As high-street retailers grapple with fierce online competition and changing consumer habits, experts urge them to embrace technology and adapt strategies to thrive.
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Revolut launches local EUR accounts for Australians
Last week
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cryptocurrency
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fintech
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blockchain
Revolut has unveiled local EUR accounts for Australian customers, streamlining payments and enhancing financial management for businesses and travellers.
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Beyond Key wins national export excellence award in India
Last week
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data analytics
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digital transformation
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supply chain & logistics
Beyond Key has clinched the National Export Excellence Award in India, acknowledging its significant contributions to global software exports and innovation.
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Australian retailers face rise in crime & cybersecurity woes
Last week
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cybersecurity
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woolworths
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merchants
Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.
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Pronto Software gains prestigious Australian Owned status
Last week
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erp
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pronto software
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mining
Pronto Software has achieved the distinguished Australian Owned certification, underscoring its commitment to supporting local business innovation and economic growth.
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Australian Computer Society launches AI cybersecurity tool
Last month
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advanced persistent threat protection
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risk & compliance
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ai
The Australian Computer Society and Cyberknowledge have teamed up to launch an AI-driven platform in April 2025, enhancing cybersecurity for SMBs across Australia.
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Sinch wins Adobe partner award for third consecutive year
Last month
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cx
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martech
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data privacy
Sinch has been awarded the Adobe Digital Experience Unified Customer Experience Technology Partner of the Year for 2025, its third consecutive win in this category.
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UiPath acquires Peak to boost vertical AI solutions
Last month
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api
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ai
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ml
UiPath has acquired Manchester-based AI firm Peak, aiming to enhance its vertical AI solutions and expand its market presence across various industries.
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Infosys highlights AI's growing impact on global industries
Last month
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uc
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digital transformation
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ai
A new survey by Infosys Knowledge Institute reveals a significant shift towards scaled AI deployment across industries, driven by reduced costs and improved success rates.
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inTechnology partners with Spectralink for APAC expansion
Last month
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wireless networks
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cybersecurity
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collaboration
inTechnology Distribution has formed a strategic partnership with Spectralink to enhance communication solutions for businesses across the Asia-Pacific region.
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Afterpay revives 'Mystery Market' for immersive VR event
Last month
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cx
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martech
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bnpl
Afterpay is set to reintroduce its Mystery Market event during Afterpay Day, offering over AUD $100,000 in prizes and immersive virtual reality experiences.
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KnowBe4's global report finds rising cyber threats aimed at retail sector
Last month
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ransomware
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phishing
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advanced persistent threat protection
The company's latest report reveals a drastic shift in cybercrime, with phishing attacks now accounting for 38% of retail data breaches in 2023.
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AnswerRocket launches new enterprise AI consulting division
Last month
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data analytics
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digital transformation
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ai
AnswerRocket has launched a new Enterprise AI Consulting Division, appointing two seasoned leaders to drive business transformation through AI solutions.
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Online shopper search drives 44% of ecommerce revenue
Last month
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ecommerce
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cloud services
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shopping
A new report by Constructor reveals that online shoppers using search bars account for 44% of site revenue, highlighting the need for tailored ecommerce strategies.
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From retail to PR and marketing communications: My journey to data management and analytics
Last month
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data analytics
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customer service
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data management
After abandoning retail for PR and marketing, I discovered a passion for data management, leading me to pursue a degree in analytics, which I completed at 40.
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New Zealanders spent 24 million hours on hold in 2024
Last month
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uc
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it training
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cx
A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.
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Talkdesk unveils cloud expansion to boost APAC growth
Last month
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cx
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martech
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genai
Talkdesk has launched the Australia Regional Cloud, enhancing its Asia-Pacific services to improve voice quality and meet local data privacy needs.