Retail stories

Lenovo expands Hybrid AI Advantage for enterprise adoption
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digital transformation
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edge computing
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genai
Lenovo expands Hybrid AI Advantage with new services and partnerships, aiming to boost enterprise AI adoption and improve infrastructure efficiency.

UK holidaymakers boost spending, start trips with smarter deals
Last week
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sales
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online shopping
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summer sale
Nearly 80% of UK holidaymakers boost pre-trip spending, favouring clothing and travel gear, with shoppers seeking smart deals and value for money.

UK business leaders equate AI with utilities like water & energy
Last week
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digital transformation
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partner programmes
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ai
A survey finds 65% of UK business leaders rank AI as vital as water and energy, with 93% urging swift adoption alongside calls for thoughtful oversight.

BGF invests to boost PMC’s global tech & commerce ambitions
Last week
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digital transformation
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martech
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commerce systems
BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.

Adairs saves AUD $5 million by bringing supply chain in-house
Last week
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cx
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martech
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supply chain
Adairs reports AUD $5 million annual savings after bringing its supply chain in-house with Manhattan SCALE, boosting efficiency and customer fulfilment.

Puma & Adyen unify payments to enhance Asia Pacific retail
Last week
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fintech
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cx
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martech
Puma has partnered with Adyen to unify payment systems across Asia Pacific stores and events, boosting efficiency and delivering a seamless customer experience.

Ex Sky & Barclays leaders join Beyond the Blueprint for growth
Last week
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digital transformation
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partner programmes
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ai
Four former leaders from Sky, Barclays, Deloitte and KFC join UK advisory firm Beyond the Blueprint to boost growth amid tech and economic changes.

AI set to transform customer experience & loyalty in 2025
Last week
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digital transformation
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cx
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martech
In 2025, AI will revolutionise customer experience, with 86% of US consumers recognising its value and a shift towards faster, digital-first service.

Experts reveal how AI Agents impact retail, shopping and customer loyalty
This month
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cx
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martech
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personalisation
AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

GreyOrange partners with LogiQ-On to launch gStore in ANZ markets
This month
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saas
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cx
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martech
GreyOrange partners with LogiQ-On to distribute its AI-driven gStore retail platform across Australia and New Zealand, enhancing inventory and store operations.

Blue Yonder wins top Snowflake award for supply chain AI
This month
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martech
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supply chain
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cdp
Blue Yonder has won Snowflake’s 2025 Retail & Consumer Goods Data Cloud Product Partner of the Year award for its AI-driven supply chain innovations.

AI, loyalty and ANZ grocery retailers: What’s new
This month
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data analytics
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digital transformation
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cx
Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.

UK payment outages cost retail, hospitality GBP £1.6 billion
This month
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digital transformation
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cx
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martech
Payment outages in the UK cost retail and hospitality sectors GBP £1.6 billion annually, with over five major disruptions each year impacting customer spending.

Father's Day spending to hit GBP £1.12 billion despite fewer shoppers
This month
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ai
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cleantech
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instagram
Despite fewer shoppers marking Father's Day, UK spending on gifts is set to reach GBP £1.12 billion in 2025, driven by inflation and rising prices.

Dentsu integrates eye-tracking data for media planning
This month
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cx
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martech
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retailtech
Dentsu has integrated in-store eye-tracking data from Co-op Media Network into its tool, enhancing media planning with real-world retail attention insights.

Ventrica invests GBP £4.2 million to boost CX with Zendesk
This month
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digital transformation
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cx
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martech
Ventrica has launched Ventrica Digital with a GBP £4.2 million investment to enhance customer experience using Zendesk’s platform and services over three years.

How retailers can stay profitable amidst economic uncertainty
This month
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digital transformation
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cx
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martech
Retailers must harness data-driven agility and real-time inventory visibility to navigate U.S. tariffs and economic uncertainty while staying profitable.

Celonis & Peech launch app to cut perishable waste & losses
This month
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cleantech
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sustainability
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celonis
Celonis and Peech have launched an app to help retailers cut perishable waste and losses, boosting revenue and improving price markdown compliance.

JLL unveils AI Property Assistant to boost real estate returns
This month
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data protection
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data analytics
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financial systems
JLL has launched the AI-powered Property Assistant to enhance property performance and boost financial returns across retail, industrial and office sectors.

Supply chain leaders invest in AI & tech for resilience, growth
This month
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data analytics
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digital transformation
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supply chain
Nearly 700 global supply chain leaders prioritise AI and new tech investments to boost resilience, efficiency, and sustainability over the next three years.