Retail stories
Sciative Solutions reports a 125% revenue growth in 2024
2 days ago
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digital transformation
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cx
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martech
Sciative Solutions has reported a remarkable 125% year-on-year revenue growth, expanding its pricing intelligence solutions into international markets and sectors.
UK brands turn to online marketplaces for wider reach
2 days ago
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ai
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online shopping
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rithum
UK brands are increasingly utilising online marketplaces, with average sellers engaging on four platforms as they adapt to consumer shopping habits.
Kobble unveils platform to revolutionise finance in Australia
3 days ago
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cryptocurrency
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fintech
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blockchain
Kobble has unveiled a new Embedded Finance Platform designed to tackle inefficiencies in Australia's financial sector caused by failed IT projects.
PayPal warns Aussies of risky shopping ahead of sales
3 days ago
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email security
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payment technologies
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ecommerce
PayPal's latest research reveals a 9% rise in risky shopping habits among Australians ahead of Boxing Day, raising alarm over potential scams.
Alyve Health partners with CaratLane for habit challenge
3 days ago
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gamification
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workplace culture
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alyve health
Alyve Health and CaratLane have teamed up to launch the 'Becoming a Habit Champion' programme, aimed at enhancing employee well-being through healthy habits.
Responsible AI starts with transparency
Last week
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hyperscale
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dc
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data privacy
Enterprise AI is hampered by a lack of transparency, as firms struggle to trust models that don't explain their outcomes before competitors leap ahead.
Equinix & Dell collaborate to launch private AI solution
Last week
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network infrastructure
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hyperscale
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dc
Equinix and Dell Technologies are launching a private AI solution to help enterprises securely train AI models across clouds, utilising cutting-edge technology.
Quid & Vantage Discovery unite for AI retail insights
Last week
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martech
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personalisation
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cdp
Quid and Vantage Discovery have teamed up to revolutionise retail intelligence by merging site search data with social trends, enhancing shopper insights.
ReliaQuest reveals increase in malware via fake CAPTCHA pages
Last week
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malware
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phishing
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advanced persistent threat protection
ReliaQuest's new report reveals a surge in fake CAPTCHA pages used for malware distribution, with incidents nearly doubling from September to December 2024.
AI & data to transform marketing & media by 2025
Last week
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data analytics
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cx
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martech
By 2025, key trends in customer data and AI are set to transform marketing and advertising, enhancing experiences while shifting strategies towards first-party data.
The rise of data centers in India's tier 2 and 3 cities
Last week
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smart cities
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digital transformation
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hyperscale
India's tier 2 and 3 cities are emerging as vital hubs for the data centre industry, driven by local demand and government support for digital infrastructure.
Cloud contact centre market grows, driven by demand for customer engagement
Last week
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digital transformation
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hyperscale
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cx
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.
Ingram Micro aligns with AWS to boost cloud services
Last week
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data analytics
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hyperscale
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genai
Ingram Micro has unveiled a multi-year agreement with Amazon Web Services, enhancing technology and services for global channel partners via Xvantage.
XChain expands transaction monitoring for UAE VASPs
Last week
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risk & compliance
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regulatory technology
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risk management
XChain has launched its transaction monitoring services for Virtual Asset Service Providers in the UAE, enhancing compliance and risk management in the sector.
Predictions for Australia's payments landscape by 2025
Last week
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cryptocurrency
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blockchain
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digital wallets
Ben Zyl forecasts Australia's payments landscape in 2025, highlighting surcharging changes and the rise of modern systems like PayTo and self-serve payments.
UK Christmas shopping shifts towards subscription gifts
Last week
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shopping
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christmas
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subscriptions
As Christmas approaches, 29% of UK shoppers are opting for subscription gifts over traditional presents, blending modern convenience with festive spirit.
eCommerce faces cybercrime losses of GBP £2.02m per hour
Last week
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martech
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commerce systems
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advanced persistent threat protection
Research from Cequence Security warns eCommerce firms could lose GBP £2.02 million per hour to cybercrime during December's holiday shopping season.
Sinch predicts AI & human synergy in customer service 2025
Last week
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cx
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martech
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email security
Sinch predicts a transformation in digital customer communications by 2025, emphasising AI's role alongside human agents in enhancing engagement.
Australians embrace AI chatbots for holiday shopping
Last week
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cx
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martech
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ai
Research reveals that nearly a third of Australian consumers now prefer AI chatbots for holiday shopping, embracing the tech across all age groups.
Lifecycle Software predicts 2025 telecom industry trends
Last week
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data protection
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smart cities
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cx
Lifecycle Software predicts that 2025 will see a rise in Mobile Virtual Network Operators, AI regulation challenges, and significant advancements in 6G technology.