The Ultimate Guide to Personalisation
2025 edition
Analyst reports
Frost & Sullivan on CX
RingCentral launches Studio for virtual event enhanceme...
2 days ago
Gartner on MarTech
Targa Telematics recognised in Gartner's 2024 Hype Cycl...
Last week
Capterra on CX
New tool boosts eCommerce personalisation strategies
Last month
Gartner on CX
Optimizely named leader in Forrester Wave for EO soluti...
Thu, 19th Dec 2024
Gartner on Digital Transformation
WalkMe recognised as leader in Digital Adoption Platfor...
Fri, 4th Oct 2024
Expert columns
By Mark Devlin of Impact PR
Is your accounts team eroding your corporate brand?
2 days ago
By Matthew Biboud-Lubeck of Amperity
AI-managed data will help retailers avoid another sales...
Last week
By Anurag Vasisth of Loyalty Now
Why traditional loyalty programs are failing to meet mo...
Last month
By Mitchell Stone of Quantaco
Eight hospitality tech trends transforming pubs in 2025
Last month
By Kris Costello of Aryza
Creating seamless borrower journeys: The automation rev...
Wed, 4th Dec 2024
More expert columns
By Emily Bristow of SS&C Blue Prism
Enhancing customer service through AI-powered personali...
Wed, 4th Dec 2024
By Paul Hadida of SevenRooms
The key to AI success in hospitality? Building trust
Wed, 27th Nov 2024
By Simon Le Grand of Lightspeed
Data-driven strategies to maximise peak season success
Tue, 26th Nov 2024
By Anurag Vasisth of Loyalty Now
How businesses can meet the challenges of restricted co...
Thu, 21st Nov 2024
By Billy Loizou of Amperity
Unlocking unused customer data: A wake up call for trav...
Tue, 5th Nov 2024
By Jack Bolton of Eagle Eye
Deploy or build? Eight reasons to avoid building a loya...
Thu, 31st Oct 2024
Top players
Recent news
About Digital Marketing
Sitecore's AI-driven CMS sees 100% revenue growth in 20...
Today
About Sustainability
Hotels use AI tech to enhance guest experiences
Last week
About Software Updates
Zoom announces enhanced features for Team Chat users
Last week
About Digital Media
Brightcove launches AI Content Suite for video creators
Last week
About Digital Engagement
Gen Z to boost UK January sales with GBP £2.5 billion s...
Last month
More news
About Network Infrastructure
Ericsson launches AI assistant to simplify 5G for firms
Last month
About Advertising
Zitcha & Marketplacer join forces to transform eCommerc...
Last month
About Data Analytics
Backbase highlights banking trends shaping the industry...
Last month
About Machine learning
Mapp acquires Dressipi to boost fashion AI capabilities
Last month
About Sustainability
LG unveils innovative MX platform at CES 2025 in Vegas
Last month
Even more news
About Cloud Services
AI innovations to transform customer experience by 2025
Mon, 30th Dec 2024
About Customers
Medallia reveals experience management trends for 2025
Thu, 26th Dec 2024
About Shopping
Survey reveals UK's top & least-favoured Christmas gift...
Fri, 20th Dec 2024
About Cloud Services
Quid & Vantage Discovery unite for AI retail insights
Fri, 20th Dec 2024
About Cloud Services
Umbraco predicts key CMS trends for 2025 including AI f...
Tue, 17th Dec 2024
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Other guides
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