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Optus stories

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New framework urges Aussie firms to tighten supply chain security

This month
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Baidam urges Australian firms to strengthen supply chain security with a new five-pillar framework amid rising third-party data breaches.
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Customer Science posts 53% growth & wins Fast 100 accolade again

Last month
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Customer Science achieved 53% revenue growth to AUD $12.15 million, earning a spot on The Australian Financial Review Fast 100 for the second consecutive year.
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EFM unveils iPhone 17 cases with D3O tech & sustainability focus

Fri, 24th Oct 2025
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EFM launches iPhone 17 cases with D3O tech in Australia, blending top impact protection and 99% recycled materials for eco-conscious users.
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AI-driven cyberattacks surge, targeting Australian organisations

Thu, 9th Oct 2025
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AI-driven cyberattacks have surged in Australia, targeting major firms like Qantas and CommBank as attackers exploit browser flaws and stolen credentials.
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Optus outage sparks calls for inquiry after three fatal errors

Fri, 26th Sep 2025
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An Optus network outage lasting up to ten hours disrupted Australia's emergency calls, linked to three deaths, prompting calls for a full government inquiry.
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Macquarie Telecom appoints Mike King to drive sales growth

Wed, 24th Sep 2025
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Macquarie Telecom appoints Mike King as National Director of Sales to boost growth in cloud, cyber security, and connectivity across Australia.
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Optus CEO apologises after four people died during network outage

Mon, 22nd Sep 2025
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A telecom outage in Australia caused four deaths after emergency calls failed, prompting urgent review of network protocols and oversight amid upgrades.
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Parents urged to decode emoji use in online chats for safety

Thu, 18th Sep 2025
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Parents are urged to understand evolving emoji codes in kids’ online chats to boost digital safety and guide open conversations amid rising online risks.
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Optus to deliver faster NBN speeds & new plan perks from 2025

Wed, 17th Sep 2025
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From September 2025, Optus will provide faster NBN speeds at no extra cost to eligible customers, alongside simplified plans and new perks including modem offers.
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Check Point appoints David Caspari to lead Australia & New Zealand

Tue, 2nd Sep 2025
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Check Point has appointed David Caspari as Managing Director for Australia and New Zealand to advance its AI-driven cybersecurity strategy and customer growth.
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Drones & small cells trialled to restore phone networks in disasters

Fri, 29th Aug 2025
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Optus and Nokia trial drone-based and small cell tech to swiftly restore mobile networks after natural disasters, enhancing emergency communications in affected areas.
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Australians still struggle to spot & respond to scams safely

Tue, 26th Aug 2025
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Nearly 80% of Australians have faced scam communications recently, yet 70% lack knowledge on how to respond safely, reveals new Optus research.
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MobileMuster urges Australians to recycle 13 million old phones

Thu, 21st Aug 2025
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MobileMuster urges Australians to recycle 13 million unused phones at home through a new campaign highlighting easy recycling options and resource recovery.
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iiNet cyber breach exposes Australia's ongoing security flaws

Thu, 21st Aug 2025
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A breach at iiNet exposed personal data of over 280,000 Aussies, spotlighting ongoing cybersecurity flaws in the nation’s digital infrastructure.
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Exclusive: Optus' Jesse Arundell on what Expert AI means for frontline staff

Wed, 30th Jul 2025
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Optus has launched Expert AI, an AI platform that assists frontline staff in real time to improve customer service and resolve queries faster.
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Optus launches Expert AI to boost frontline customer service

Wed, 30th Jul 2025
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Optus has introduced Expert AI, powered by Google Cloud, to assist frontline staff and enhance customer service with real-time insights and faster resolution.
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Majority of Australians wary of roaming fees as travel surges

Tue, 29th Jul 2025
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A survey finds 82% of Australians fear unexpected roaming fees as over half plan overseas trips, highlighting demand for affordable, reliable mobile data abroad.
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ADMA forms new Advisory Committee to advance ethical marketing

Thu, 24th Jul 2025
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ADMA has formed a new Advisory Committee with leaders from top Australian firms to advance ethical marketing and shape industry futures.
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Australian consortium to build LEO satellite for space research

Thu, 17th Jul 2025
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An Australian consortium will build and operate a Low Earth Orbit satellite by 2028 to enhance national space connectivity and domain awareness.
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Optus partners with Dicker Data to expand mobile services reach

Thu, 17th Jul 2025
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Optus has partnered with Dicker Data to offer mobile fleet solutions via Dicker Data’s network, boosting connectivity for Australian businesses.