Optus stories

Optus has launched its 5G network rollout in regional Australia, aiming to boost coverage significantly and complete the nationwide rollout two years ahead of schedule.

Optus is fast-tracking its 5G rollout in regional Australia by partnering with TPG Telecom, promising improved connectivity and service for customers.

SentinelOne has appointed Brad Perriott as Area Vice President for Australia and New Zealand, tasked with boosting the uptake of its cybersecurity platform.

As cyberattacks rise, Australia's new Cybersecurity Act mandates timely reporting of ransomware payments, urging businesses to bolster their defences.

Optus and NICE have launched a new contact centre system at Great Southern Bank, cutting customer wait times to just 30 seconds for 80% of calls.

Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.

Australian telecom leaders unite to tackle tech-facilitated abuse, reinforcing their commitment during the 16 Days of Activism Against Gender-Based Violence.

Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.

Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.

The SAP SuccessFactors HR CONNECT 2024 in Sydney gathered over 500 professionals to explore AI's transformative role in HR and foster innovation across industries.

The ACCC has greenlit Vodafone's regional network sharing deal, set to expand coverage from 96% to 98.4% of Australians and double its geographical reach by 2025.

Optus's Call Stop saved Australians an estimated USD $250 million from scams, blocking 23 million calls and 36 million SMS last quarter in a major anti-fraud initiative.

Optus, partnering with Devo Technology, launches a new Managed Threat Monitoring Service to bolster cybersecurity for enterprise clients using AI and real-time analytics.

Complaints about poor coverage in rural Australia have halved since Catholic Healthcare switched to the Optus network, highlighting technology's role in health and aged care.

HOYTS Group, in partnership with Optus, has revamped its cinema experience with Cisco Catalyst SD-WAN, enhancing operations across 59 locations.

Matthew Enger of Leap Telecommunications has been named Communications Ambassador 2024 at the ACOMM Awards in Sydney.

Australians urged to upgrade 3G devices within six weeks as Telstra and Optus prepare to shut down their 3G networks, impacting emergency call capability.

Optus has joined forces with Cisco in a multi-year partnership to enhance network security for Australian businesses, addressing vulnerabilities in hybrid work models.

Yubico's Jeff Schomburgk has discussed the critical rise of phishing-resistant authentication and its pivotal role in shaping the future of cybersecurity.

The Australian Mobile Telecommunications Association unveils Check my Device, a tool helping Australians ensure mobile device support post-3G shutdown for emergency calls.