Optus stories
New framework urges Aussie firms to tighten supply chain security
This month
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Baidam urges Australian firms to strengthen supply chain security with a new five-pillar framework amid rising third-party data breaches.
Customer Science posts 53% growth & wins Fast 100 accolade again
Last month
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Customer Science achieved 53% revenue growth to AUD $12.15 million, earning a spot on The Australian Financial Review Fast 100 for the second consecutive year.
EFM unveils iPhone 17 cases with D3O tech & sustainability focus
Fri, 24th Oct 2025
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EFM launches iPhone 17 cases with D3O tech in Australia, blending top impact protection and 99% recycled materials for eco-conscious users.
AI-driven cyberattacks surge, targeting Australian organisations
Thu, 9th Oct 2025
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AI-driven cyberattacks have surged in Australia, targeting major firms like Qantas and CommBank as attackers exploit browser flaws and stolen credentials.
Optus outage sparks calls for inquiry after three fatal errors
Fri, 26th Sep 2025
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An Optus network outage lasting up to ten hours disrupted Australia's emergency calls, linked to three deaths, prompting calls for a full government inquiry.
Macquarie Telecom appoints Mike King to drive sales growth
Wed, 24th Sep 2025
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Macquarie Telecom appoints Mike King as National Director of Sales to boost growth in cloud, cyber security, and connectivity across Australia.
Optus CEO apologises after four people died during network outage
Mon, 22nd Sep 2025
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A telecom outage in Australia caused four deaths after emergency calls failed, prompting urgent review of network protocols and oversight amid upgrades.
Parents urged to decode emoji use in online chats for safety
Thu, 18th Sep 2025
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Parents are urged to understand evolving emoji codes in kids’ online chats to boost digital safety and guide open conversations amid rising online risks.
Optus to deliver faster NBN speeds & new plan perks from 2025
Wed, 17th Sep 2025
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From September 2025, Optus will provide faster NBN speeds at no extra cost to eligible customers, alongside simplified plans and new perks including modem offers.
Check Point appoints David Caspari to lead Australia & New Zealand
Tue, 2nd Sep 2025
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Check Point has appointed David Caspari as Managing Director for Australia and New Zealand to advance its AI-driven cybersecurity strategy and customer growth.
Drones & small cells trialled to restore phone networks in disasters
Fri, 29th Aug 2025
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Optus and Nokia trial drone-based and small cell tech to swiftly restore mobile networks after natural disasters, enhancing emergency communications in affected areas.
Australians still struggle to spot & respond to scams safely
Tue, 26th Aug 2025
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Nearly 80% of Australians have faced scam communications recently, yet 70% lack knowledge on how to respond safely, reveals new Optus research.
MobileMuster urges Australians to recycle 13 million old phones
Thu, 21st Aug 2025
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MobileMuster urges Australians to recycle 13 million unused phones at home through a new campaign highlighting easy recycling options and resource recovery.
iiNet cyber breach exposes Australia's ongoing security flaws
Thu, 21st Aug 2025
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A breach at iiNet exposed personal data of over 280,000 Aussies, spotlighting ongoing cybersecurity flaws in the nation’s digital infrastructure.
Exclusive: Optus' Jesse Arundell on what Expert AI means for frontline staff
Wed, 30th Jul 2025
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Optus has launched Expert AI, an AI platform that assists frontline staff in real time to improve customer service and resolve queries faster.
Optus launches Expert AI to boost frontline customer service
Wed, 30th Jul 2025
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Optus has introduced Expert AI, powered by Google Cloud, to assist frontline staff and enhance customer service with real-time insights and faster resolution.
Majority of Australians wary of roaming fees as travel surges
Tue, 29th Jul 2025
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A survey finds 82% of Australians fear unexpected roaming fees as over half plan overseas trips, highlighting demand for affordable, reliable mobile data abroad.
ADMA forms new Advisory Committee to advance ethical marketing
Thu, 24th Jul 2025
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ADMA has formed a new Advisory Committee with leaders from top Australian firms to advance ethical marketing and shape industry futures.
Australian consortium to build LEO satellite for space research
Thu, 17th Jul 2025
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An Australian consortium will build and operate a Low Earth Orbit satellite by 2028 to enhance national space connectivity and domain awareness.
Optus partners with Dicker Data to expand mobile services reach
Thu, 17th Jul 2025
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Optus has partnered with Dicker Data to offer mobile fleet solutions via Dicker Data’s network, boosting connectivity for Australian businesses.