Optus stories - Page 2
MobileMuster urges Australians to recycle 13 million old phones
Thu, 21st Aug 2025
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clean technologies
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sustainability
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telstra
MobileMuster urges Australians to recycle 13 million unused phones at home through a new campaign highlighting easy recycling options and resource recovery.
iiNet cyber breach exposes Australia's ongoing security flaws
Thu, 21st Aug 2025
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data protection
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phishing
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martech
A breach at iiNet exposed personal data of over 280,000 Aussies, spotlighting ongoing cybersecurity flaws in the nation's digital infrastructure.
Exclusive: Optus' Jesse Arundell on what Expert AI means for frontline staff
Wed, 30th Jul 2025
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cx
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martech
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genai
Optus has launched Expert AI, an AI platform that assists frontline staff in real time to improve customer service and resolve queries faster.
Optus launches Expert AI to boost frontline customer service
Wed, 30th Jul 2025
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cx
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martech
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genai
Optus has introduced Expert AI, powered by Google Cloud, to assist frontline staff and enhance customer service with real-time insights and faster resolution.
Majority of Australians wary of roaming fees as travel surges
Tue, 29th Jul 2025
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optus
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mobile data
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travel apps
A survey finds 82% of Australians fear unexpected roaming fees as over half plan overseas trips, highlighting demand for affordable, reliable mobile data abroad.
ADMA forms new Advisory Committee to advance ethical marketing
Thu, 24th Jul 2025
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digital transformation
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cx
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martech
ADMA has formed a new Advisory Committee with leaders from top Australian firms to advance ethical marketing and shape industry futures.
Australian consortium to build LEO satellite for space research
Thu, 17th Jul 2025
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optus
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university of south australia
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australian national university
An Australian consortium will build and operate a Low Earth Orbit satellite by 2028 to enhance national space connectivity and domain awareness.
Optus partners with Dicker Data to expand mobile services reach
Thu, 17th Jul 2025
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mdm
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dicker data
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optus
Optus has partnered with Dicker Data to offer mobile fleet solutions via Dicker Data's network, boosting connectivity for Australian businesses.
Optus slashes Business nbn prices & adds new bundle offers
Mon, 7th Jul 2025
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smb
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optus
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isp
Optus cuts prices on new Business nbn plans, adding faster speeds, 4G backup, and bundle discounts to support small businesses and simplify consumer choices.
VentureCrowd appoints Jesse Arundell to lead agentic AI drive
Mon, 7th Jul 2025
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digital transformation
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fintech
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ai
VentureCrowd has appointed Jesse Arundell to its Advisory Board to lead AI-driven innovations in private capital markets, aiming to cut fundraising times significantly.
Optus names BRX sole production agency & unveils new lineup
Fri, 4th Jul 2025
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martech
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partner programmes
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cdp
Optus has appointed BRX as its sole production agency, streamlining its marketing efforts alongside new creative and media partners Droga5 and Accenture Song Media.
Optus workshop helps over 1,000 students tackle online AI threats
Fri, 27th Jun 2025
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genai
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ai
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digital literacy
Over 1,000 Australian students joined Optus' Digital Thumbprint workshop to learn how to identify AI threats like deepfakes, scams, and online extortion.
Meliora invests in five new generative AI startups worldwide
Thu, 26th Jun 2025
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rpa
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genai
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llms
Meliora Ventures has invested in five generative AI startups across the UK, Ireland, France and Australia, supporting businesses with innovative AI products and growth.
Optus faces $100 million penalty in sales tactics case
Wed, 18th Jun 2025
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digital literacy
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optus
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consumer rights
Optus faces a AUD $100 million penalty after admitting to selling unaffordable contracts to vulnerable consumers, including First Nations Australians.
Amazon to invest AUD $20 billion in Australian AI expansion
Mon, 16th Jun 2025
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hyperscale
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genai
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ai
Amazon will invest AUD $20 billion to expand its Australian data centres from 2025-29, aiming to boost AI adoption and create skilled jobs nationwide.
Optus opens 5G standalone fixed wireless access to MVNOs
Thu, 12th Jun 2025
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uc
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network infrastructure
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iot
Optus enables MVNOs to offer dedicated 5G Standalone Fixed Wireless Access, enhancing speed and latency with a new core network, boosting service innovation.
Optus appoints Pieter van der Merwe as Chief Security & Risk Officer
Fri, 6th Jun 2025
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uc
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data protection
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risk & compliance
Optus has appointed Pieter van der Merwe as Chief Security & Risk Officer to bolster data protection and customer security in Australia's competitive telecom sector.
Optus launches API Connect with Vonage for secure enterprise APIs
Fri, 6th Jun 2025
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firewalls
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digital transformation
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encryption
Optus has launched API Connect with Vonage, offering secure, scalable telecom APIs that integrate real-time communications directly via the Optus network.
Yomojo expands Optus partnership to offer wider telecom suite
Thu, 5th Jun 2025
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uc
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network infrastructure
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optus
Yomojo has extended its partnership with Optus for three years, expanding to offer mobile, fixed wireless, and NBN services across Australia's telecom network.
Optus offers free AUD $300 AI search to mobile customers
Tue, 3rd Jun 2025
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cx
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martech
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genai
Optus offers new and existing mobile customers a free 12-month subscription to Perplexity Pro, an AI search valued at AUD $300, enhancing access to AI tools.