Online shopping stories - Page 10

Demand for Australian brands grows in China despite tension
Fri, 16th Sep 2022
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ecommerce
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wechat
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online shopping
67% of China’s cross-border online shoppers expecting to increase their online spending for western and Australian goods in the coming year.

FedEx expands international day-definite delivery services across AMEA
Mon, 12th Sep 2022
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ecommerce
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online shopping
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fedex
FedEx expands its day-definite delivery services to Indonesia, New Zealand, the Philippines, and Vietnam, fueling cross-border eCommerce growth.

Online shopping delivers unhappy returns to fashion retailers
Thu, 8th Sep 2022
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open source
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ecommerce
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online shopping
Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.

What does it take to build a thriving enterprise marketplace?
Tue, 6th Sep 2022
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branding
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online shopping
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growth
Enterprise Marketplaces are proving to be an essential priority for retailers and brands looking to capitalise on expansive growth in consumer eCommerce.

How a major electronics retailer ended the bot menace on its portal
Tue, 6th Sep 2022
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online shopping
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bots
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cyber attacks
A large electronic goods retailer is facing a major bot problem, with eight million visits in a week to scrape pricing and product info without permission.

Record number of Australians shopped online over last year
Fri, 19th Aug 2022
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ecommerce
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online shopping
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research
Pattern has released new research showing that in the last twelve months, a record number of Australians made a purchase online, spending AUD $62.3 billion.

Online shoppers leaving cart because of high shipping costs - report
Tue, 9th Aug 2022
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open source
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ecommerce
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online shopping
90% of online shoppers abandon carts due to high shipping costs, and 64% say lack of security was a deterrent. Australians spent $56bn online in the past year.

FedEx and eBay team up to boost APAC eCommerce options
Mon, 11th Jul 2022
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ecommerce
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ebay
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online shopping
FedEx Express announces alliance with eBay to provide access to FedEx e-commerce delivery services at competitive rates for APAC sellers.

Havas solution meets critical time as brands shift to online sales
Fri, 8th Jul 2022
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ecommerce
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online shopping
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data insights
Havas Media Group expands its Havas Market solution to Australia and India, offering businesses a full-service eCommerce platform as online sales surge.

What brands can expect from Amazon Prime Day in Australia
Tue, 5th Jul 2022
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ecommerce
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amazon
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online shopping
Amazon Prime Day is the annual two-day shopping event, kicking off this year from July 12-13 and is the global online shopping platform's biggest sales event.

Retailers must invest in new tech to keep up with online shopping demand
Mon, 4th Jul 2022
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digital transformation
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cx
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martech
New Zealand shoppers are expecting digital transformation, with 8 in 10 saying retailers need to invest in new technology, according to a new report.

Australian consumers loyal to retailers who deliver speed and visibility
Fri, 1st Jul 2022
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open source
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ecommerce
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online shopping
SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.

Consumers want speed, visibility in return for brand loyalty
Fri, 1st Jul 2022
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open source
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branding
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online shopping
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.

Data crucial to capture shoppers' wallets post-COVID
Thu, 30th Jun 2022
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data analytics
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martech
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planning
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.

New late-stage order cancellation to improve customer service
Fri, 17th Jun 2022
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crm
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uc
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martech
Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.

Retailers amongst most targeted by cybercriminals
Thu, 2nd Jun 2022
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cybersecurity
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online shopping
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sekuro
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.

Digital commerce fraud: What it is and how to stop it
Tue, 31st May 2022
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ecommerce
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online shopping
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online fraud
Australia and New Zealand experience a surge in eCommerce sales, but face the challenge of rising online fraud.

Online shopping up 31% this quarter - NZ Post report
Tue, 31st May 2022
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ecommerce
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online shopping
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new zealand post
Online shopping spending in New Zealand for Q1 2022 is up 31% YoY and a whopping 86% YoY, according to the NZ Post eCommerce Spotlight report.

Research unveils precarious customer loyalty for retailers
Wed, 18th May 2022
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crm
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data analytics
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cx
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.

ANZ shoppers plan to spend less, be more selective
Fri, 22nd Apr 2022
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bnpl
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bigcommerce
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online shopping
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.