Online shopping stories - Page 1
Exploring the role & impact of bots in eCommerce
Today
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genai
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ecommerce
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cybersecurity
In a new article, Shira Itzhaki from Forter examines the dual role of bots in eCommerce, highlighting the challenge of distinguishing harmful from helpful bots.
United Cellars wins at Asia eCommerce Awards 2024 for innovative CX
Today
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digital transformation
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cx
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ecommerce
United Cellars has been honoured at the Asia eCommerce Awards 2024 for leveraging technology to enhance customer experiences with SmartOSC's support.
High payment security fears lead UK customers to abandon carts
Today
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cx
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martech
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email security
Nearly half of UK shoppers abandon online purchases over payment security fears, according to new research ahead of the Black Friday shopping event.
UK shoppers plan record Black Friday spend, survey reveals
Yesterday
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supply chain & logistics
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ecommerce
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online shopping
With inflation rising, 54% of British consumers plan to take advantage of Black Friday and Cyber Monday for their average Christmas budget of GBP £352.
Australian shoppers value seamless online & in-store experiences
Yesterday
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martech
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reviews
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omnichannel
A new report reveals that 89% of Australian shoppers prioritise seamless online and in-store experiences, highlighting a significant trend in consumer behaviour.
Nearly 10 million Brits to use BNPL schemes this Christmas
Yesterday
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cryptocurrency
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blockchain
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bnpl
Nearly 10 million UK consumers are projected to embrace Buy Now, Pay Later schemes this Christmas, reflecting a significant shift in shopping behaviours.
Ecommpay advises on optimising festive checkout processes
3 days ago
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cryptocurrency
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fintech
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cx
Ecommpay is urging e-commerce merchants to enhance checkout processes ahead of the festive season, with conversion rates averaging just 58%.
Australians favour personalised gifts for festive season
4 days ago
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social media
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christmas
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online shopping
A recent VistaPrint study reveals that 81% of Australians experience stress in gift selection, with 70% favouring personalised gifts this holiday season.
SHEIN’s digital market share, app strength make the case for IPO
Last week
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ecommerce
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cleantech
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sustainability
As SHEIN mulls a potential IPO in London, its digital dominance and robust app engagement position the fast-fashion brand strongly amid criticism.
UK shoppers struggle with tech issues on Black Friday deals
Last week
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cx
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martech
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shopping
New research by HONOR reveals UK shoppers face technology challenges during Black Friday, with 1 in 3 experiencing device freezes while bargain hunting.
Top global consumer trends for 2025: report insights
Last week
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cryptocurrency
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blockchain
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genai
Euromonitor International's latest report reveals five key consumer trends for 2025, highlighting shifts in spending and sustainability amid evolving habits.
Tips to shop safely online during Black Friday frenzy
Last week
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cybersecurity
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trustwave
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online shopping
As Black Friday and Cyber Monday approach, experts urge vigilance against online scams, with Australians losing AUD $14.9 million to scams last year.
AI drives Black Friday strategies for UK marketers & shoppers
This month
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cx
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martech
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personalisation
A new report reveals that 54% of UK marketers are using AI for Black Friday pricing, while 31% of consumers plan to harness AI for deal hunting.
Report reveals Kiwis' festive dining shifts for Christmas 2024
This month
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ecommerce
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christmas
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online shopping
Appetise Insights' latest report reveals changing Christmas dining preferences in New Zealand, with Kiwis opting for budget-friendly, diverse meals this year.
Miros raises EUR€6 million to enhance visual search tech
This month
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data analytics
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cx
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martech
Miros has raised EUR €6 million in a pre-Series A funding round to enhance its visual AI technology, aiming to revolutionise online shopping.
Afterpay insights reveal early holiday shopping trends
This month
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bnpl
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online shopping
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afterpay
Afterpay's Festive Insights report reveals a surge in early holiday shopping, with Australians averaging AUD $1,400 each and a 25% sales increase.
UK study reveals e-commerce checkout inefficiencies
This month
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cx
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martech
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online shopping
A UK study by Ecommpay and IMRG shows e-commerce checkout inefficiencies are hindering conversions, revealing an average conversion rate of just 58%.
Loop launches Offset to manage return costs efficiently
This month
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cx
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martech
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online shopping
Loop has unveiled Offset, a pre-purchase returns solution aimed at helping Australian retailers manage return logistics as the holiday season approaches.
Norton report warns UK shoppers of holiday cyber risks
Last month
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advanced persistent threat protection
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physical security
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email security
Shoppers in the UK are advised to remain vigilant over holiday discounts, as a report reveals soaring risks of digital identity theft amid festive deals.
Australians increase Christmas budgets, focus on savings
Last month
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ai
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christmas
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online shopping
A recent Pureprofile study reveals Australians plan to increase their Christmas spending, with budgets rising to AUD $468 for gifts and AUD $406 for food.