NPS Stories - Page 2

Australian Stories

NPS stories

What it really takes to step into commercial leadership

Women eyeing commercial leadership in mobility need vision, data, resilience and courage to thrive and drive lasting change at the top.

By Laura Harewood • 5 min read • Thu, 5th Mar 2026

Data Protection

Client focus & AI adoption shape Australian law firms

Australian midsize law firms double down on client care and incremental growth as AI use goes mainstream amid workload and talent strains.

By Catherine Knowles • 4 min read • Sun, 15th Feb 2026

Global Stories

NPS stories

Unified Communications

Qualtrics boosts CX suite with new AI & automation tools

Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.

By Shannon Williams • 5 min read • Thu, 19th Mar 2026

DevOps

OutSystems named G2 Leader for AI agent builders in 2026

OutSystems named a Leader in G2's Spring 2026 AI Agent Builders Grid, after earning top scores for ease of admin, trust and governance.

By Sean Mitchell • 4 min read • Thu, 19th Mar 2026

Software-as-a-Service

Circles, Airwallex bring embedded finance to global telcos

Circles partners with Airwallex to plug embedded banking into CirclesX, letting telcos launch financial services across more than 70 markets.

By Karen Joy Bacudo • 4 min read • Thu, 19th Mar 2026

Disaster Recovery

Circles.Life launches Zerofy card with instant cashback

Circles.Life rolls out Zerofy Cashback Card in Singapore, touting instant, uncapped rewards on global spend via Airwallex and Visa.

By Karen Joy Bacudo • 4 min read • Thu, 19th Mar 2026

Data Protection

OutSystems named G2 Leader for enterprise AI agents

OutSystems named G2 Spring 2026 Leader for AI Agent Builders as customers push agent-based software beyond pilots into production at scale.

By Sean Mitchell • 4 min read • Wed, 18th Mar 2026

Data Protection

Confluent says data streaming will enable faster, better decisions

Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.

By Anthony Caruana • 6 min read • Wed, 11th Mar 2026

Customer Relationship Management

AI-era contact centres become strategic CX data hubs

In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.

By Martyn Riddle • 5 min read • Thu, 5th Mar 2026

Digital Transformation

TMF boosts margins by GBP £32m with Enate platform

TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.

By Karen Joy Bacudo • 3 min read • Wed, 25th Feb 2026

Manufacturing

Teradata scales enterprise AI deployments across sectors

Teradata claims over 150 large-scale AI deployments in 2025 as enterprises shift from pilots to governed, production-grade roll-outs.

By Mark Tarre • 4 min read • Wed, 14th Jan 2026

Digital Transformation

Hexaware names Aditya Jayaraman as India Country Head to boost growth

Hexaware Technologies appoints Aditya Jayaraman as India Country Head to lead growth and technology transformation across enterprises and global centres.

By Melvin Hipolito • 2 min read • Tue, 18th Nov 2025

Digital Transformation

Syriac Joswin named Chief Revenue Officer to drive Synoptek growth

Synoptek appoints Syriac Joswin as Chief Revenue Officer to fuel global growth and strengthen its market position through strategic leadership and innovation.

By Melvin Hipolito • 3 min read • Mon, 29th Sep 2025