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Westpac NZ launches Microsoft AI contact centre platform
Network Infrastructure

Westpac NZ launches Microsoft AI contact centre platform

The bank says the AI system will cut call handling times and wait times by surfacing customer details instantly for staff.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Why the next phase of AI adoption will be determined less by models and more by data foundations
Hybrid Cloud

Why the next phase of AI adoption will be determined less by models and more by data foundations

Enterprises scaling AI are finding that reliable, real-time data pipelines and governance now matter more than model choice for ROI and control.

By Will LaForest • 6 min read • Last month
OpenLegacy unveils AWS hub for safer mainframe shift
DevOps

OpenLegacy unveils AWS hub for safer mainframe shift

OpenLegacy debuts an AWS-integrated hub to modernise mainframes incrementally, enabling parallel legacy-cloud operations with less risk.

By Catherine Knowles • 4 min read • Thu, 12th Mar 2026
Rocket Software unveils ContentEdge for safer GenAI
Data Protection

Rocket Software unveils ContentEdge for safer GenAI

Rocket Software launches ContentEdge to give organisations safer GenAI access to sensitive unstructured data across hybrid environments.

By Shannon Williams • 4 min read • Fri, 23rd Jan 2026
BMC adds AI copilots, events & guidance to Control-M
DevOps

BMC adds AI copilots, events & guidance to Control-M

BMC injects generative AI into Control-M and AMI, adding NLP workflow design, event-driven orchestration and embedded mainframe guidance.

By Catherine Knowles • 4 min read • Wed, 21st Jan 2026
AI drives mainframe modernisation with USD $33 billion impact
Digital Transformation

AI drives mainframe modernisation with USD $33 billion impact

Kyndryl's survey reveals AI use in mainframe modernisation is set to deliver a USD $33 billion boost in cost savings and new revenues by 2027.

By Jed Nykolle Harme • 3 min read • Wed, 10th Sep 2025
GitLab & IBM launch platform to modernise mainframe DevOps
DevOps

GitLab & IBM launch platform to modernise mainframe DevOps

GitLab and IBM launch GitLab Ultimate for IBM Z to modernise mainframe DevOps with native CI/CD and unified workflows on IBM z/OS.

By Sean Mitchell • 3 min read • Tue, 24th Jun 2025
Hitachi Vantara & BMC Software announce strategic alliance
Storage

Hitachi Vantara & BMC Software announce strategic alliance

Hitachi Vantara and BMC Software have formed an alliance to enhance innovation, addressing hybrid cloud challenges with integrated data solutions for enterprises.

By Melania Watson • 3 min read • Thu, 13th Feb 2025
AWS unveils new features for Amazon Q Developer AI tool
DevOps

AWS unveils new features for Amazon Q Developer AI tool

Amazon Web Services has launched new features for its Amazon Q Developer, enabling faster and cheaper migration of legacy workloads to modern platforms.

By Imee Dequito • 3 min read • Mon, 9th Dec 2024
Salesforce, IBM expand AI partnership for regulated industries
Unified Communications

Salesforce, IBM expand AI partnership for regulated industries

Salesforce and IBM expand their AI collaboration, aiming to empower regulated industries with advanced AI agents while ensuring data security and compliance.

By Kaleah Salmon • 4 min read • Wed, 18th Sep 2024
Rocket Software finalises acquisition of OpenText's AMC business
Connectivity

Rocket Software finalises acquisition of OpenText's AMC business

In a move to bolster its software solutions, Rocket Software completes the $2.275 billion acquisition of OpenText's Application Modernisation and Connectivity business, tripling its customer base and increasing revenues by 60%.

By Catherine Knowles • 3 min read • Tue, 7th May 2024
Rocket Software's acquisition of OpenText's AMC division boosts modernisation scope
OpenText

Rocket Software's acquisition of OpenText's AMC division boosts modernisation scope

Rocket Software ramps up its modernisation capabilities with a $2.275bn acquisition of OpenText's AMC division.

By Shannon Williams • 3 min read • Tue, 7th May 2024
Generative AI's leap and how 2024 will see a focus on security & ROI
Customer Experience

Generative AI's leap and how 2024 will see a focus on security & ROI

Generative AI looks set to dominate 2024 as enterprises increase their core IT spend on its solutions, with a renewal of basic security measures and drive for ROI amid emergent trends such as smart cloud strategies and digital workplace technologies.

By Ashish Kumar • 4 min read • Thu, 18th Jan 2024
Fujitsu to launch dedicated hardware business in Japan
Storage

Fujitsu to launch dedicated hardware business in Japan

Fujitsu unveils new subsidiary, Fsas Technologies, to target hardware market from April 2024, primarily focused on servers and storage solutions.

By Shannon Williams • 3 min read • Thu, 28th Dec 2023

Stories from Other Regions

Mainframe stories

FPT, SCSK launch COBOL PARK to tackle 2025 'digital cliff'
Digital Transformation

FPT, SCSK launch COBOL PARK to tackle 2025 'digital cliff'

FPT and SCSK are launching COBOL PARK in Japan to modernise ageing mainframes and avert the looming 2025 “digital cliff” risk.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025
Atos named mainframe leader in Europe by ISG for fourth year
Digital Transformation

Atos named mainframe leader in Europe by ISG for fourth year

Atos has been named a leader in European mainframe services by ISG for the fourth consecutive year, recognised across four key service categories in 2025.

By Kaleah Salmon • 3 min read • Tue, 12th Aug 2025
Huawei Cloud unveils innovative AI & cloud solutions at HUAWEI CONNECT
Digital Transformation

Huawei Cloud unveils innovative AI & cloud solutions at HUAWEI CONNECT

Huawei Cloud unveils CloudMatrix and Mainframe-to-Cloud solutions at HUAWEI CONNECT in Shanghai, spotlighting AI-native cloud infrastructure to boost enterprise intelligence.

By Catherine Knowles • 3 min read • Thu, 26th Sep 2024