IT support stories - Page 3
Tech support scams are the number 1 phishing threat - report
Thu, 28th Oct 2021
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phishing
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email security
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cybersecurity
Tech support scams are the top phishing threat to consumers, according to a report by NortonLifeLock's global research team.
Unplanned outages cause Kiwibank to go offline for second time in three days
Mon, 6th Sep 2021
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kiwibank
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it support
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banking
The latest issue comes after planned maintenance on Kiwibank’s IT systems in the early hours of Sunday morning.
90% of workers require more IT support when remote working
Sat, 27th Mar 2021
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hybrid & remote work
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wfh
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it departments
The role of the IT department is becoming increasingly important, with new research finding 90% of workers needing more IT support when working from home.
IT leaders rehash remote work tools for long-term prosperity - LogMeIn study
Thu, 11th Mar 2021
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hybrid & remote work
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cybersecurity
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wfh
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.
Irish IT services company to open Auckland ops centre
Wed, 16th Oct 2019
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partner programmes
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jobs
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managed services
Irish IT services firm Evros is set to open a 24/7 operations centre in Auckland, enhancing global support and boosting local employment.
Three new AI enterprise products, services from Mist
Thu, 27th Jun 2019
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edge computing
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wireless networks
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ai
New AP uses AI to support 802.11ax, Mist Edge delivers microservices agility to the campus, and introducing AI integrated support.
The importance of closer relationships with external IT support
Mon, 23rd Jul 2018
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partner programmes
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smb
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outsourcing
CSG’s recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
Rimini Street scores major service contract with ANZ retail giant
Mon, 15th May 2017
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cloud services
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db
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rimini street
Rimini Street lands essential IT contract with ANZ's James Pascoe, bolstering service for over 730 retail outlets.
Kiwis keen on ICT industry with top hires in tech sector
Mon, 27th Mar 2017
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ict
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developers
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seek
SEEK's Employment Report reveals top job opportunities in New Zealand with ICT roles offering an average salary of $92,700.
Bye bye Yoobee… Hello Oobe as Apple retailer goes 'out of the box'
Thu, 1st Sep 2016
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yoobee
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oobe
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it support
The Yoobee retail outlets for Apple devices and accessories are no more, with the retail chain rebranding as Oobe.
Unisys inks $74m Department of Defence extension
Thu, 10th Mar 2016
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unisys
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federal government
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ict services
The Australian Department of Defence has extended an IT support contract with Unisys for two years in a deal worth around $74 million.
Manual admin hampering Aussie managers - and companies
Wed, 11th Nov 2015
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uc
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telco
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productivity
Australian managers are spending 36% of their time on manual administrative tasks with companies failing to harness technology to accelerate work.
UXC wins $25 million NSW government agency contract
Thu, 30th Jul 2015
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uxc
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it support
UXC secures a landmark £25m contract from Ausgrid and Endeavour Energy, pledging top-notch IT support for 7500 users in NSW.
23 Kiwi schools now using N4L, 700+ forecast for 2014...
Fri, 13th Dec 2013
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it services
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n4l
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it support
N4L teams with 12 Kiwi tech firms to connect over 700 schools to its free, high-speed internet service by 2014, boosting educational resources.
Who is kiwi software firm Delta Technology Solutions?
Mon, 9th Dec 2013
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data protection
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delta technology solutions
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it support
Here are a few things you mightn't know about New Zealand's own Delta Technology Solutions and their data monitoring services.
First schools sign up for N4L
Mon, 14th Oct 2013
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edutech
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n4l
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managed network
More than 20 schools from around New Zealand have already signed agreements with Network for Learning (N4L) to connect to its managed network.
Kiwi IT company revolutionising customer interacting
Fri, 12th Oct 2012
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software
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lancom technology
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it departments
Auckland's Lancom is transforming IT support with DeskDirector, a new app that streamlines issue resolution and boosts efficiency for medium-sized businesses.
New positions drive IT job market skyward
Mon, 10th Oct 2011
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software development
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seek
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development
Demand for IT talent surges, with listings up 27% year-on-year, driven by digital transformation and diverse new roles, reports Seek New Zealand.
Choosing an outsourcing partner
Thu, 1st Sep 2011
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data protection
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partner programmes
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helpdesk
New Zealand's SMEs are increasingly outsourcing IT support for better efficiency and savings. What should they consider when choosing a partner?.
I want an iPhone
Wed, 1st Dec 2010
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smartphones
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risk & compliance
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personal computing devices
Apple’s iPhone could revolutionise the workplace, but when should businesses provide employees with the latest consumer devices and applications?.