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IT Department Stories - Page 110

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IT Department stories

Village Roadshow Group strengthens customer experience using Freshworks
Digital Transformation

Village Roadshow Group strengthens customer experience using Freshworks

Village Roadshow Group sees a boost in customer satisfaction of 25% and cuts 60% of IT costs by employing Freshworks' IT service management solution.

By Sean Mitchell • 2 min read • Sun, 29th Oct 2023
Workers' digital expectations pressuring IT departments
Riverbed

Workers' digital expectations pressuring IT departments

The impact on employers will see increased pressures on IT to deliver on the digital employee experience in order to remain competitive and retain top talent.

By Shannon Williams • 5 min read • Wed, 27th Sep 2023

Global Stories

IT Department stories

75% of critical infrastructure sectors faced ransomware attacks, reveals Claroty
Physical Security

75% of critical infrastructure sectors faced ransomware attacks, reveals Claroty

Research by cybersecurity firm Claroty reveals 75% of critical infrastructure sectors experienced ransomware attacks in the past year.

By Imee Dequito • 3 min read • Thu, 7th Dec 2023
Zoom looks to enhance CX with AI-powered refinements
Customer Relationship Management

Zoom looks to enhance CX with AI-powered refinements

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

By Shannon Williams • 3 min read • Thu, 7th Dec 2023
TeamViewer bolsters IT management solution with Lansweeper integration
Network Infrastructure

TeamViewer bolsters IT management solution with Lansweeper integration

TeamViewer integrates Lansweeper's technology for asset discovery and inventory into their IT management solution, aiming to enhance operational support and risk management for IT departments. .

By Imee Dequito • 2 min read • Wed, 6th Dec 2023
Data discovery market to reach USD $20 billion value by 2030
Data Analytics

Data discovery market to reach USD $20 billion value by 2030

The global data discovery market is projected to reach a worth of USD $20 billion by 2030, with a CAGR of 15.65%.

By Tom Raynel • 3 min read • Wed, 8th Nov 2023
TeamViewer unveils major update for Tensor with enhance security features
Mobile Device Management

TeamViewer unveils major update for Tensor with enhance security features

TeamViewer has launched a significant update for the enterprise connectivity solution Tensor, enhancing security and user functionality.

By Kaleah Salmon • 3 min read • Wed, 1st Nov 2023
Hornetsecurity says 60% of businesses concerned about ransomware
Ransomware

Hornetsecurity says 60% of businesses concerned about ransomware

Almost 60% of businesses are seriously concerned about ransomware attacks, says Hornetsecurity survey, highlighting evolving threat landscape.

By Tom Raynel • 2 min read • Wed, 11th Oct 2023
IT professionals embracing AI to automate workflows
IT Automation

IT professionals embracing AI to automate workflows

IT pros, especially senior leaders and younger generations, are embracing AI to automate workflows and boost efficiency.

By Shannon Williams • 3 min read • Wed, 4th Oct 2023
Massive financial opportunity for IT leaders leveraging AI
Artificial Intelligence

Massive financial opportunity for IT leaders leveraging AI

The number of software applications on IT teams' work computers has increased by 71% in the past year, according to a report by Freshworks.

By Shannon Williams • 3 min read • Wed, 27th Sep 2023
Why existing employees could be the key to closing the cybersecurity skills gap
Risk & Compliance

Why existing employees could be the key to closing the cybersecurity skills gap

Upskilling existing employees offers a faster and potentially more cost-effective strategy to close the skills gap.

By Ilan Rubin • 3 min read • Wed, 13th Sep 2023
HPE helping IT leaders navigate the rising security concerns
Network Infrastructure

HPE helping IT leaders navigate the rising security concerns

As technological advancements surge, IT leaders find themselves at a crossroads, balancing innovation aspirations with escalating security risks, reveals HPE.

By Sean Mitchell • 3 min read • Wed, 13th Sep 2023
Australia tops global IT investment for hybrid work
Hybrid & Remote Work

Australia tops global IT investment for hybrid work

Improvements needed in device management, says SOTI report, despite Australia leading in IT investment for hybrid work.

By Sean Mitchell • 3 min read • Thu, 17th Aug 2023
Balancing hybrid tech: On-premises performance matters
IT Department

Balancing hybrid tech: On-premises performance matters

It's worth remembering that most organizations continue to run most of their IT estate on-premises - and this will be the case for the foreseeable future.

By James Harvey • 5 min read • Mon, 31st Jul 2023
Securing remote management tools boosts business protection
Hybrid & Remote Work

Securing remote management tools boosts business protection

To continue to improve efficiency and productivity for an increasingly remote workforce, businesses must address potential security risks head-on.

By Sojung Lee • 3 min read • Fri, 28th Jul 2023
Urgent: Technologists must sway leaders on app observability
Network Infrastructure

Urgent: Technologists must sway leaders on app observability

While technologists are acutely aware of the need for application observability, they are yet to convince senior leaders within their organizations.

By Gregg Ostrowski • 5 min read • Thu, 27th Jul 2023
Protect Your Employees From Becoming A 'Single Point of Failure'
Cybersecurity

Protect Your Employees From Becoming A 'Single Point of Failure'

IT departments need to work closely with HR to ensure employees' roles – and their subsequent access levels – are clearly defined.

By Clarence Dent • 5 min read • Wed, 17th May 2023

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IT Department stories