Employee Experience (EX) stories
Flip partners with Work Networks in post-Meta exit move
2 days ago
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digital transformation
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hcm
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flip
Flip has formed partnerships with Work Networks in the UK and Tuxpas in Latin America to replace Meta's Workplace, enhancing communication for frontline employees.
Zellis unveils AI payroll updates at London user summit
2 days ago
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hcm
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ex
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ux
At its London summit, Zellis revealed major updates including the launch of its AI-driven HCM AIR, aimed at enhancing payroll efficiency and user experience.
Alex Nemeth appointed country manager for Qualtrics ANZ
4 days ago
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hyperscale
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cx
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martech
Alex Nemeth has been appointed Country Manager for Qualtrics in Australia and New Zealand, aiming to boost customer and employee experiences.
UK firms risk GBP £4.5bn losses due to poor service
4 days ago
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cx
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martech
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hcm
UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.
Salesforce event in Auckland highlights AI transformation
5 days ago
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cx
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martech
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hcm
The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.
Inploi integrates with Cornerstone for enhanced hiring tech
5 days ago
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saas
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hcm
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recruitment
UK talent acquisition firm inploi has partnered with Cornerstone OnDemand, integrating their platforms to enhance global recruitment and employee development.
ControlUp enhances digital experience support for ChromeOS
5 days ago
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daas
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hcm
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productivity
ControlUp has introduced support for Google ChromeOS on its Digital Employee Experience platform, enhancing analytics for virtual desktops and physical devices.
BrightHR report shows rise in HR tech use in ANZ SME market
5 days ago
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digital transformation
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e-learning
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hcm
A BrightHR report reveals increasing HR tech adoption among small businesses in Australia and New Zealand, with a 27.4% rise in recorded holiday days.
Australian firms risk $71 billion due to poor service
6 days ago
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cx
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martech
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hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
Global shift towards major investment in generative AI
6 days ago
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digital transformation
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hcm
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partner programmes
A new report from NTT DATA reveals organisations are evolving from GenAI experimentation to strategic investments aimed at boosting business performance.
TDCX named among Asia-Pacific's best employers for 2025
6 days ago
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hcm
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ex
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csr
TDCX has been named one of the Best Employers in Asia-Pacific for 2025 by the Financial Times, reflecting its commitment to a positive workplace culture.
Australian organisations struggle with cultural alignment
Last week
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hcm
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ai
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productivity
The latest Pulse of Talent report reveals that many Australian firms struggle to achieve desired advancements in workplace culture despite concerted efforts.
Dayforce unveils AI tools to boost HR productivity & planning
Last week
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hcm
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rpa
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ai
Dayforce has unveiled two AI solutions aimed at transforming human capital management, set to launch for select clients in 2025.
Zendesk unveils AI Dynamic Pricing Plan for flexibility
Last week
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cx
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martech
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hcm
Zendesk unveils its AI Dynamic Pricing Plan, enabling businesses to flexibly invest in AI and automation to meet evolving service needs.
Neat strengthens focus on Asia Pacific hybrid work markets
Last week
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hcm
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facilities management
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ex
Neat is ramping up its operations in the Asia Pacific, responding to a surge in demand for hybrid work solutions, particularly in Singapore and India.
Is it time to start measuring the return your organisation is getting from its AI investments?
This month
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data analytics
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digital transformation
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cx
Workforce analytics technology can help you gauge the effectiveness of your initiatives and determine where your future efforts should be focused.
NICE launches AI-powered CXone Mpower SmartSpeak tool
This month
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uc
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cx
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martech
NICE has launched CXone Mpower SmartSpeak, an AI-driven solution aiming to eliminate language barriers and enhance global communication.
OLOID secures $6m funding & new Workday partnership
This month
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firewalls
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network security
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biometrics
OLOID has secured $6 million in Series A1 funding to enhance its identity management solutions for deskless workers and integrate with Workday.
Unisys named global leader in ISG 2024 workplace report
This month
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hcm
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cleantech
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unisys
Unisys has been named a global leader in the 2024 ISG Provider Lens Future of Work Services Report, achieving 30 leader designations across six regions.
Sovereign Cloud rebrands to AUCyber, launching AUCloud
Last month
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private cloud
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hcm
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cloud services
Sovereign Cloud has rebranded to AUCyber, launching AUCloud and AUCyber to meet Australia’s evolving digital and security needs.