Digital Engagement stories - Page 3

The Connected Learning Advisory has announced it will run a one-day professional support workshop for teachers around New Zealand this April.

Genesys has released new research that indicates its omnichannel engagement solution delivers big financial returns to customers.

Nearly half of customers will switch to a competitor within a day of receiving poor customer service, according to new research.

Only 27% of Aussie government officials are confident in their organisation's digital readiness, despite viewing digital as a significant disruptor.

Cisco has released its first Smart Region Report, highlighting digital opportunities for South East Queensland.

The ways in which we are learning is evolving. The new digital environment is empowering learners and teachers as never before.

Digital interactions are set to influence 64% of every dollar spent in retail stores by end of 2015, according to Deloitte Digital.

In a digital era, many firms fall into the multi-channel trap, failing to deliver consistent experiences across customer journeys.