Customer Satisfaction stories - Page 17
Hurd: Oracle must do better
Fri, 12th Apr 2013
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data analytics
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martech
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cdp
Co-president Mark Hurd promises to make the company easier to work with, citing a closer relationship with user groups.
Survey analysts create quiet kiwi success story
Thu, 12th Jan 2012
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cx
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martech
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healthtech
Midas InfoMedia, a Wellington-based company, achieved 1077% growth in Deloitte's APAC Technology Fast 500, ranking 4th in NZ's IT sector.
Integrated CMS a winner for Sitecore
Tue, 1st Nov 2011
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edutech
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uc
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data analytics
Sitecore's integrated CMS propels a 50% revenue surge in 2010/2011. CEO Seifert credits success to the shift towards multifunctional web platforms.
Chch devs release new work order management platform
Wed, 21st Sep 2011
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saas
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customer satisfaction
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volution
Christchurch-based Telogis unveils Progression, a cutting-edge SaaS platform designed to enhance work order management efficiency.
Tablets: The Second wave in enterprise mobility
Fri, 1st Apr 2011
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uc
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healthtech
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personal computing devices
The iPad 2's launch boosts enterprise mobility, balancing sleek design and usability with productivity gains, while also sparking new security challenges.
Managing business risk
Wed, 1st Dec 2010
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cmo
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visibility
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customer satisfaction
Exchange rate fluctuations and growing Chinese and Indian markets are reshaping business risk management. How can New Zealand executives stay competitive?.
Facebook fails in customer satisfaction
Wed, 21st Jul 2010
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facebook
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advertising
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social networking
Facebook has hit rock bottom in customer satisfaction, ranking even lower than the US IRS, reveals a ForeSee Results report.
Report: Value of social media missed by SMEs
Thu, 3rd Jun 2010
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cx
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martech
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power / energy
Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.
Mobile computing & the green strategy
Mon, 1st Feb 2010
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fleet management
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productivity
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resellers
Reducing travel by greater use of mobile applications is a sound move for reducing costs, and your carbon footprint.
ShoreTel signs New Zealand reseller
Fri, 13th Nov 2009
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uc
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shoretel
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connect nz
ShoreTel the IP phone systems and Unified Communications vendor has signed an established New Zealand reseller to on-sell its products.
Ticking those positive boxes
Sun, 1st Nov 2009
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cx
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martech
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customer service
Customer satisfaction is key to long-term business success. Discover why top companies focus on superior service over price cuts. Learn how to get started.
Mixed reaction to Big Time
Wed, 14th Oct 2009
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connectme
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speed
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telecom
Telecom's new data plan receives positive response, but backlash from customers on old plan who say it's near identical and slower.
The lowdown on best practice and benchmarking
Wed, 1st Jul 2009
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uc
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physical security
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risk & compliance
OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.
Making the most of what you’ve got
Sun, 1st Feb 2009
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uc
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devops
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apm
Businesses urged to prioritize customer service as they face challenges in the new year. A defined channel strategy is key.
M&A - Are you prey or predator ?
Sat, 1st Jul 2006
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capital
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it industry
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m&a
Whether you’re a small business owner or CEO of a major corporate, continuing consolidation in the IT industry is bound to affect you one way or another.