Banking stories - Page 3

Westpac NZ rolls out Microsoft Dynamics 365 Contact Centre with AI support, aiming to speed up calls and cut waits across New Zealand branches.

Oracle expands its financial crime platform with Lucinity's AI investigation tools, aiming to cut compliance workloads for banks and regulated firms.

Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.

FintechOS rolls out FintechOS 8 preview, pairing governed AI with product workflows for lenders and insurers as it eyes launch later this quarter.

Cambodia scam compounds are being tied to a mobile banking fraud network that hit users in 21 countries, researchers say.

ADAPTOVATE taps transformation veteran Jim Cundiff as Managing Director and Partner to deepen North American growth and its AI consulting push.

SLR deepens its digital climate analytics offer with the acquisitions of Planetrics and ClimSystems, targeting asset-level risk modelling.

Persistent and Databricks launch Merchant Risk Management and Fraud Detection solution for banks and payment providers facing rising digital payment fraud.

Custodia says financial firms must widen record-keeping to cover collaboration tools, messaging apps and AI-generated content as regulators step up scrutiny.

Bolt Group snaps up Beem app from Australian Payments Plus as the operator refocuses on payments infrastructure and identity rails.

iProov warns iOS injection attacks surged 1,151% in late 2025 as generative AI fuels deepfake impersonation and identity fraud.

AlphaSense names senior UK and Singapore hires as it steps up EMEA and APAC push, with multilingual search and content expansion.

FinTech Australia has named Xero policy chief Grace Gown to its board as the industry body steps up its push for fintech-friendly regulation.

Australians wary of AI fraud checks as Experian data shows 56% have faced online scams or identity theft, with millennials hit hardest.

Outsized rolls out enhanced Client Portal to streamline independent consultant hiring and project oversight for financial services and consulting clients.

Data quality gives banks a scalable route to digital trust, cutting fraud and false positives while speeding onboarding, KYB and AI-driven checks.

Australia's Big Four loan scandal highlights how process intelligence can expose ghost paths, bypassed checks and hidden fraud networks.

Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.

Plaid builds a foundation model to improve transaction analysis, lifting income classification and loan payment detection across financial services.

GigaOm names Check Point a third-year application security leader as its WAF posts strong detection rates and low false positives.