About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 22
Labour shortages & rising costs stall Australia's productivity
Fri, 14th Nov 2025
#
supply chain
#
productivity
#
small business loans
Labour shortages, rising technology costs and low engagement are stalling Australia's productivity, with one in three firms struggling to recruit skilled workers.
Sinch predicts fivefold growth in AI-driven digital messaging by 2026
Fri, 14th Nov 2025
#
cx
#
martech
#
ai
Sinch predicts AI-driven digital messaging will grow fivefold by 2026, reshaping customer engagement with smarter, faster, and more secure communications.
Equinix invests USD $22 million in Lagos data centre for Africa
Fri, 14th Nov 2025
#
digital transformation
#
hyperscale
#
dc
Equinix plans a USD $22 million data centre in Lagos, its first in West Africa, boosting digital infrastructure to power Nigeria's growing tech economy by 2026.
Australian CEOs value branding but lack structured investment
Fri, 14th Nov 2025
#
cx
#
martech
#
hcm
A survey of 164 Australian CEOs finds 81% value branding, yet only 16% plan to boost brand investment, highlighting a gap in structured brand management.
Australian employers fast-track digital change amid skills gap
Wed, 12th Nov 2025
#
data analytics
#
digital transformation
#
cx
Eighty-four per cent of Australian employers are advancing digital transformation, yet nearly half doubt their workforce has the skills to deliver these initiatives.
Australian organisations face rising threat from top ransomware groups
Wed, 12th Nov 2025
#
cybersecurity
#
healthtech
#
telstra
Australian organisations face increasing ransomware threats from top groups like Qilin, Akira, Scattered Spider, impacting sectors from healthcare to education and business.
Australian firms face surge in AI-driven ransomware attacks
Wed, 12th Nov 2025
#
cloud security
#
phishing
#
advanced persistent threat protection
Two in five Australian firms faced ransomware attacks last year amid rising AI-driven cyber threats, with many paying ransoms exceeding USD $250,000.
AI & phishing attacks highlight human risk in Australian fraud
Tue, 11th Nov 2025
#
ransomware
#
phishing
#
email security
Australian firms face rising fraud risks as AI-driven phishing attacks exploit human error, urging stronger security culture ahead of International Fraud Awareness Week.
More than a third of STEM professionals consider moving abroad
Fri, 7th Nov 2025
#
ict sector
#
skills shortage
#
work-life balance
Over a third of STEM professionals worldwide have been approached for overseas roles, with 19% planning or already moving abroad amid rising global investment and protectionism.
One in three corporate researchers have yet to use AI tools
Fri, 7th Nov 2025
#
ai
#
ai ethics & governance
#
automation
One in three corporate researchers have yet to use AI tools, despite many seeing time savings and benefits in their work, says Elsevier's latest report.
AI-driven network automation tops telecom investment plans
Fri, 7th Nov 2025
#
network infrastructure
#
data analytics
#
digital transformation
AI-driven network automation is the top telecom investment priority, with 37% of firms focusing on AI for customer care and diagnostics this year.
Seven critical ChatGPT flaws expose users to data theft risks
Fri, 7th Nov 2025
#
data protection
#
ai security
#
llms
Tenable reveals seven major ChatGPT vulnerabilities exposing users to risks of data theft and malicious attacks, with some flaws still unpatched in ChatGPT-5.
Infios & AWS bring AI-driven automation to retail supply chains
Fri, 7th Nov 2025
#
hyperscale
#
rpa
#
supply chain
Infios partners with AWS to integrate AI agents into retail supply chains, enhancing order management for retailers like Officeworks and Myer from 2026.
Blackwired unveils AI-powered upgrades to predict cyber-attacks
Fri, 7th Nov 2025
#
advanced persistent threat protection
#
cartech
#
breach prevention
Blackwired launches AI-powered ThirdWatch upgrades to predict and prevent cyber-attacks, enhancing threat visualisation and intelligence for global businesses.
HERE & Amap join forces on global AI navigation for SDVs
Fri, 7th Nov 2025
#
cartech
#
ai
#
ml
HERE Technologies and Amap have partnered to develop AI-driven navigation for software-defined vehicles, supporting Chinese carmakers expanding globally.
Call for national action as digital divide persists in Australia
Thu, 6th Nov 2025
#
ai
#
telstra
#
digital literacy
Around 20% of Australians still face digital exclusion, prompting calls for a national plan to boost access, skills and AI literacy across the country.
Euromonitor forecasts comfort, wellness & East Asian influence
Thu, 6th Nov 2025
#
martech
#
commerce systems
#
online shopping
Euromonitor forecasts rising demand for comfort, authentic self-expression, cutting-edge wellness, and greater East Asian brand influence by 2026 amid global shifts.
Middle managers cost frontline sectors AUD $15.5 billion yearly
Thu, 6th Nov 2025
#
workforce technology
#
workplace culture
#
safetyculture
Australian frontline sectors lose AUD $15.5 billion annually as middle managers spend weeks on low-value tasks, hampering productivity and growth.
Retailers hit by ransomware face higher USD $2 million demands
Thu, 6th Nov 2025
#
dr
#
ransomware
#
endpoint protection
Over half of retailers hit by ransomware have paid ransoms, with demands doubling to a median of USD $2 million, Sophos reports in its 2025 study.
Cloud breaches driven by identity failures & process flaws
Thu, 6th Nov 2025
#
malware
#
cloud security
#
phishing
ReliaQuest reveals identity compromises and process flaws, not zero-day exploits, drive most cloud breaches, with 99% of cloud identities still over-privileged.