About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 1
Australian firms embrace Agentic AI to boost productivity
Yesterday
#
genai
#
ai
#
ai agents
More than half of Australian firms have embraced Agentic AI to counteract declining productivity, with expectations of significant operational efficiencies ahead.
AI-driven coaching tools: debunking myths & benefits
Yesterday
#
ai
#
workplace
#
pd
CoachHub reveals how AI-powered coaching tools enhance traditional methods, debunking myths around their effectiveness and potential pitfalls in workplaces.
Sophos report highlights urgency of active cyber defence
Yesterday
#
ransomware
#
network security
#
advanced persistent threat protection
A report by Sophos reveals that urgent action is needed against cyber threats, with attackers exploiting valid credentials for over half of breaches.
Revolut report highlights surge in Telegram, WhatsApp scams
Yesterday
#
email security
#
cybersecurity
#
whatsapp
Revolut's latest report reveals Meta platforms are the primary source of scams affecting consumers, with reported cases rising significantly in Australia and globally.
AI transforming manufacturing, boosting productivity by 188%
Yesterday
#
ai
#
collaboration
#
productivity
TeamViewer's new report reveals that 71% of manufacturing leaders expect AI to significantly boost productivity, despite 76% voicing data security concerns.
AI investment rises, spurring upskilling concerns in Australia
Yesterday
#
ai
#
productivity
#
leadership
As businesses ramp up their AI investments, a new report reveals 27% of HR professionals now see workforce upskilling as their top challenge for 2025.
Retail sector productivity hit by complex budget processes
Yesterday
#
cx
#
productivity
#
agility
A recent study by Soldo reveals that complex financial processes hinder productivity in the UK's retail sector, with 95% of finance leaders noting lost growth opportunities.
VistaPrint report: Australian SMBs face 2025 challenges
Yesterday
#
cx
#
personalisation
#
cdp
VistaPrint's 2025 SMB Report reveals that while over 65% of Australian small businesses face economic challenges, half remain optimistic for the future.
Identity Management Day focuses on digital security future
Yesterday
#
data protection
#
data privacy
#
cybersecurity
As Identity Management Day approaches on 8 April, experts highlight the urgent need for robust digital identity security amid rising threats and technological change.
Red Hat Developer Hub update enhances AI app creation
2 days ago
#
digital transformation
#
edge computing
#
open source
Red Hat has launched version 1.5 of its Developer Hub, enhancing adoption and customisation to streamline the development of intelligent applications.
Study reveals over half of employees risk data in AI tools
2 days ago
#
data protection
#
advanced persistent threat protection
#
ai security
A recent study reveals over half of employees input high-risk information into generative AI tools, prompting urgent calls for stricter AI security policies.
Broadcom unveils VMware vDefend security enhancements
2 days ago
#
application security
#
casb
#
ai security
Broadcom has unveiled significant updates to VMware vDefend, enhancing security operations and planning for businesses using VMware Cloud Foundation environments.
Network Rail trials drones to prevent trespassing incidents
2 days ago
#
apm
#
software development
#
safety
Network Rail is testing a drone navigation system with Drone Major Limited to enhance safety and reduce trespassing incidents across the UK railway network.
UK designers oppose government's AI copyright proposal
2 days ago
#
physical security
#
ai
#
government
Concerns are mounting as nearly 30 leading designers urge the UK government to reconsider plans allowing AI companies to exploit copyrighted works without consent.
Jared Siddle warns of risks in business AI tool usage
2 days ago
#
data protection
#
encryption
#
phishing
Jared Siddle of Protecht warns that over half of employees risk exposing sensitive data to generative AI, urging firms to implement strict usage policies.
Social commerce gains ground in Canada amidst concerns
2 days ago
#
online shopping
#
soti
#
data security
A recent SOTI report reveals that social commerce is reshaping Canadian retail, with 48% of consumers favouring it, though 74% voice security concerns.
Comptia A+ certification updated with AI & cybersecurity
2 days ago
#
virtualisation
#
edutech
#
ai
The CompTIA A+ certification has been revamped to address crucial areas like artificial intelligence and cybersecurity, reflecting the shifting landscape of tech support roles.
Evolving strategies essential amidst AI-driven cyber threats
2 days ago
#
data protection
#
dr
#
ransomware
As AI-driven cyber threats escalate, experts urge businesses to enhance backup strategies, emphasising the need for strong data protection against ransomware.
Mobile connectivity crucial for business success, says expert
2 days ago
#
digital transformation
#
cx
#
martech
Ben Poskaitis, founder of NetCov, stresses the crucial role of enhanced mobile connectivity for businesses aiming to boost productivity and stay competitive.
Getronics recognised in Gartner Magic Quadrant 2025
2 days ago
#
it services
#
gartner magic quadrant
#
analyst report
Getronics has secured its place in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services for the fourth consecutive year, recognised as a Niche Player.