About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 21
Retailers to unify shopping experiences & boost AI by 2026
Wed, 19th Nov 2025
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digital transformation
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cx
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martech
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
AI-driven agents spark new identity crisis for cyber security
Wed, 19th Nov 2025
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ransomware
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advanced persistent threat protection
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iam
AI-driven agents now outnumber humans 82 to 1 in firms, escalating identity attacks as 90% of business leaders deem them their top cyber threat.
AI drives global shift in hiring, pay premiums & workforce skills
Wed, 19th Nov 2025
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uc
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ai
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ai ethics & governance
AI reshapes global hiring as 66% of firms cut entry-level recruitment, prioritise skills over degrees, and offer up to 100% pay premiums for AI expertise.
Study reveals ATS rarely auto-rejects CVs, debunks 75% myth
Wed, 19th Nov 2025
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hcm
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risk & compliance
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linkedin
A new study finds ATS rarely auto-reject CVs; most recruiters manually review applications despite the 75% auto-reject myth circulating online.
Channel partners lag behind rising demand for AI networking
Wed, 19th Nov 2025
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firewalls
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network security
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edge computing
Research reveals only 26% of channel partners offer AI-driven networking, while 74% struggle to meet rising customer demand for such solutions.
Australian tech wages rise as job growth & hours diverge
Wed, 19th Nov 2025
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inflation
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ict sector
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employment hero
Australia's tech sector sees 4.4% job growth and rising wages, yet cities like Brisbane and Perth face hiring declines amid reduced working hours.
TEG & Google Cloud launch AI assistant to personalise live events
Wed, 19th Nov 2025
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data analytics
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martech
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personalisation
Ticketek Entertainment Group and Google Cloud have launched Stella, an AI assistant enhancing live event discovery and personalising fan experiences.
Digital reliability key as travel disruptions fuel passenger anxiety
Wed, 19th Nov 2025
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customer service
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airlines
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automation
Rising digital disruptions in Australia's travel sector have increased passenger anxiety, with 77% fearing delays or being stranded during peak season.
Sublime Studio aims to build mental fitness for tech founders
Wed, 19th Nov 2025
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partner programmes
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leadership
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business strategy
Sublime Studio launches in Australia to boost mental fitness for tech founders, addressing burnout with coaching and a proactive membership model.
AI now integral to workplace routines & software decisions
Wed, 19th Nov 2025
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erp
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llms
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ai
A TrustRadius study reveals 95% of professionals use AI weekly, with 69% using it daily, reshaping workplace routines and software choices.
Software piracy & overuse blamed for rising revenue losses
Wed, 19th Nov 2025
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physical security
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licensing
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intellectual property
Nearly one in three software firms cite piracy as a major cause of revenue loss, with unlicensed use rising in China, Russia, India, and Germany, new data reveals.
Australia urged to boost funding & diversity in quantum computing
Wed, 19th Nov 2025
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data protection
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encryption
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quantum computing
Australia must boost funding and diversify research in quantum computing to harness its benefits and tackle emerging cybersecurity risks, experts warn.
IT contracting market steadies as AI demand grows but skills gap stays
Wed, 19th Nov 2025
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ai
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cybersecurity
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hays
Australia and New Zealand's IT contracting market steadies with steady project demand and growing AI use, yet skills shortages and short contracts persist.
AI use in not-for-profits surges but digital gaps remain stark
Fri, 14th Nov 2025
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digital transformation
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ai
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cybersecurity
AI adoption in Australia's not-for-profits has doubled, but only 14% have AI policies, leaving many ill-prepared amid rising demand and digital gaps.
Visa expands Scan to Pay QR service for Asia Pacific merchants
Fri, 14th Nov 2025
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crypto
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fintech
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payment technologies
Visa has launched its Scan to Pay QR service across Asia Pacific, enabling millions of merchants to accept Visa payments via popular digital wallets and apps.
Australian payroll faces pressing AI skills gap as sector lags in adoption
Fri, 14th Nov 2025
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data privacy
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ai
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skills shortage
A new report reveals 70% of Australian payroll professionals lack AI skills, with nearly half yet to adopt AI despite its compliance benefits.
Australian firms value branding but fail to invest with discipline
Fri, 14th Nov 2025
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cx
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martech
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hcm
Despite 81% of Australian business leaders valuing branding as vital, only 16% plan to boost investment, revealing a gap between belief and action.
Most organisations neglect key security in rapid AI adoption
Fri, 14th Nov 2025
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data protection
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devops
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hybrid cloud
Despite 89% piloting AI, 78% neglect core data security, leading to breaches largely from known vulnerabilities, warns new Tenable research.
Job & financial scams surge as cost pressures hit Australia & NZ
Fri, 14th Nov 2025
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phishing
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email security
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cybersecurity
Job and financial scams are rising in Australia and New Zealand as cost-of-living pressures drive more consumers into risky online offers, warns Trend Micro.
Average ransomware payments in Australia halve to AUD $711,000
Fri, 14th Nov 2025
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malware
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ransomware
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advanced persistent threat protection
Average ransomware payments in Australia have halved to AUD $711,000 as businesses become more prepared and less willing to pay ransoms after attacks.