Voice stories - Page 3
SOTI lists key IT trends impacting ANZ markets in 2023
Fri, 16th Dec 2022
#
cloud security
#
cx
#
martech
The four key trends are fine-tuned tech for improved customer experiences, cloud security and the growth of zero trust, device sustainability, and voice search.
Springboard, Cataleya to offer switching infrastructure solutions
Fri, 23rd Sep 2022
#
uc
#
network infrastructure
#
telco
The partnership bundles Springboard's business intelligence platform with Cataleya's switching solutions to rapidly transform voice and messaging.
Motorola Solutions celebrates 50 years in Malaysia
Wed, 17th Aug 2022
#
semiconductors
#
data analytics
#
martech
Motorola Solutions celebrates 50 years in Malaysia, highlighting the country's skilled engineering talent and innovative offerings used globally.
Devoli appoints William Graham as sales director
Fri, 3rd Jun 2022
#
voice
#
job moves
#
devoli
William Graham joined Devoli as sales director. The company provides network automation tools and services to Australasia for better efficiency.
SecureCo and IBM partner to deliver Intelligent Voice Platform
Mon, 9th May 2022
#
uc
#
cx
#
martech
The partnership addresses the growing number of businesses seeking to digitally transform, by enabling operational optimisation and adaptive CX.
Dubber acquires Notiv, adding AI-enabled transcription capabilities
Mon, 20th Sep 2021
#
biometrics
#
voice
#
voice recognition
Dubber acquires AI transcription service provider Notiv for A$6.6m, boosting its own AI programme and adding new revenue-generating services.
Voice technology ‘no longer an option’ for businesses as COVID-19 propels market forward
Thu, 5th Nov 2020
#
voice
#
cognizant
#
banking
Australian businesses lead APAC in the use of voice technology, but there is more work to be done in the area, a new report from Cognizant has found.
Motorola updates tech for resource industry safety
Thu, 20th Aug 2020
#
smartphones
#
digital entertainment
#
motorola
Launches video and voice features to help resources companies adhere to face mask and social distancing rules.
Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone
Tue, 18th Aug 2020
#
uc
#
telco
#
contact centre
Auckland's return to lockdown has led to a 33% increase in fixed broadband data and a 45% rise in voice minutes, according to Vodafone NZ.
Ivanti Wavelink and Manhattan Associates tackle voice solutions for warehousing
Tue, 21st Jul 2020
#
partner programmes
#
open source
#
voice
Ivanti Wavelink partners with Manhattan Associates to bring voice-enablement solutions to warehousing in South East Asia.
Spark announces next phase of landline voice calling upgrade, ends voice-over-copper services
Thu, 16th Jul 2020
#
copper network
#
voice
#
spark
Spark to upgrade landline voice calling in Devonport, Auckland and Miramar, Wellington. Customers can choose voice over wireless or voice over fibre.
Research trials new way to stop voice spoofers in their tracks
Tue, 23rd Jun 2020
#
biometrics
#
cybersecurity
#
voice
CSIRO's Data61 has developed Void, a pioneering tech to detect voice spoofing in assistants like Alexa and Siri, addressing rising cybersecurity concerns.
Vodafone switches on 4G VoLTE calling across NZ
Fri, 31st Jan 2020
#
4g technology
#
voice
#
vodafone
Vodafone has upgraded its 4G Calling programme to provide ‘crisper, clearer’ phonecalls for Vodafone customers.
Natterbox launches solution to improve customer service efficiency
Thu, 14th Nov 2019
#
crm
#
uc
#
martech
Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.
Christchurch startup looks to fix voicemail headaches
Wed, 30th Oct 2019
#
apps
#
university of canterbury
#
voice
Christchurch startup Vxt, founded by University of Canterbury students, seeks to end voicemail woes with an app converting messages to text.
Vodafone begins 4G calling rollout
Mon, 7th Oct 2019
#
4g technology
#
voice
#
vodafone
Vodafone introduces 4G VoLTE calling in Auckland, with Wellington, Christchurch, and Queenstown to follow in December, promising faster, clearer calls.
Amazon announces new Echo products, including Alexa features
Fri, 27th Sep 2019
#
biometrics
#
amazon
#
voice
Amazon has launched a new line-up of Echo devices, enabling users to access Alexa at home in different ways, as well as a range of Alexa features.
Red Box gains compliance boost with new partnership
Wed, 13th Feb 2019
#
cloud services
#
voice
#
voice analytics
By partnering with Global Relay, voice platform provider Red Box is improving the security of its offerings for high-value and risk voice data.
Voice and digital assistants the next enterprise step for AI
Mon, 24th Dec 2018
#
uc
#
data analytics
#
martech
Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
The 2018 Canalys APAC Channels Forum keynote
Thu, 6th Dec 2018
#
hyperscale
#
public cloud
#
multi-cloud
There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for ANZ.