Utilities stories

A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.

A surge in insolvency risks is predicted for Australian firms in 2025, with failure rates rising 6% in late 2024 amid renewed financial pressures.

Getac has unveiled its latest B360 and B360 Pro rugged laptops, designed for professionals in public safety, utilities, and defence, featuring advanced Edge AI capabilities.

Leading partners are leveraging NVIDIA's cybersecurity AI to bolster protection for critical infrastructure, confronting emerging AI-era threats head-on.

Emerald Technology Ventures has led a GBP £8.4 million funding round for Belfast's StormHarvester, aiming to enhance its smart water management solutions.

Getac has unveiled its ZX10 10-inch rugged Android tablet, the lightest of its kind, designed for professionals in demanding fields like public safety.

OPSWAT has acquired Fend, a cybersecurity firm, to expand its critical infrastructure protection capabilities, bolstering its data diode technology offerings.

Myriota has raised $50 million to boost its IoT capabilities and create up to 100 jobs at its Adelaide manufacturing base.

Research by Appian shows that despite digital adoption, 78% of Australian energy firms struggle with data accessibility, risking operational efficiency.

Itron has partnered with TasWater to implement its Temetra platform, enhancing water meter data collection and boosting efficiency in Tasmania.

Birmingham's Student Energy Group has been awarded 'Property Tech Company of the Year' at the UK Business Tech Awards 2024 for its innovative approach.

A new study reveals a global shift, with fewer than 24% of companies now viewing legacy tech as a barrier to embracing AI and machine learning advancements.

Itron has launched its CityEdge portfolio, integrating IoT technologies to tackle urban challenges like climate change and public safety across cities.

TCCA marks 30 years of advancing mission-critical communication technologies, reflecting on achievements and commitment to global cooperation in standards.

ABB Electrification Service and Oktogrid have unveiled TRAFCOM, a pioneering digital monitoring solution for transformers aimed at modernising power grids.

Teleperformance has launched a new multilingual hub in Bali, Indonesia, aiming to bolster customer service for clients in the Asia Pacific region.

Itron's new report highlights AI and ML as vital tools for utilities facing soaring electricity demand and safety challenges amid the energy transition.

Phosphorus is enhancing its presence in the Asia Pacific and Japan region, appointing Brett Raphael and Alex Nehmy to lead its expansion efforts.

Avec appoints Alex Gray as General Manager for New Zealand, tasking the industry veteran with expanding the company's footprint in the region.

Dragos has acquired Network Perception, integrating the NP-View platform to enhance cybersecurity for critical infrastructure sectors, including utilities and manufacturing.