Unified commerce stories
AI and unified commerce will become core to Australian retail by 2026, as rising expectations force investment in real-time systems.
The retailer now has a single payments view across five markets, helping it cut fragmentation and prepare for Black Friday demand.
Pressure to turn existing website traffic into sales is reshaping partner programmes as Fast Simon expands in the United States and Australia.
Fewer than one in six retail executives are chasing strong growth as inflation, trade disruption and geopolitical instability squeeze margins.
Merchants could soon get payments, loyalty, lending and checkout tools from one supplier as firms chase fuller control of commerce.
The move gives the Dutch payments group a bigger role in merchants’ pricing and promotions, as it seeks to unify online and store sales.
The deal gives software vendors a broader route to market as AppDirect adds PartnerStack's 138,000-strong B2B partner network.
Barrows Connected Store and QSIC partner to sync in‑store video and audio, promising data‑driven, unified retail media and measurement.
ShipStation rolls out expanded fulfilment, inventory and returns tools in Australia and New Zealand to unify eCommerce operations.
As shoppers turn to AI search and influencers to hunt deals, retailers race to unify promotions or risk confusion, margin hits and lost loyalty.
Adyen partners with Raptor to embed payments into POS tools, promising smoother reconciliation and cross-channel reporting for APAC SMBs.
Sitoo has been named a Representative Vendor in Gartner's 2025 guide on AI-enabled unified commerce platforms for Tier 2 retailers.
Google Cloud unveils Gemini CX AI platform to link retail and restaurant shopping, service and ordering into one joined-up experience.
The retailer aims to cut technical debt and support expansion to 1,200 stores with cloud POS that also handles rodeo and festival pop-ups.
The deal expands Pine Labs' online offer as checkout friction continues to hurt merchant conversion rates across India's eCommerce market.
Luxury brands are losing pricing control online as AI shopping tools push shoppers towards cheaper offers and marketplace channels.
A survey of 2,000 UK consumers found convenience can lift spend, with younger shoppers most willing to pay for smoother retail journeys.
EILEEN FISHER will roll out Aptos ONE POS across 50+ North American stores to unify sales, inventory visibility and omnichannel service.
E-commerce growth is shifting across Europe, with Central and Eastern Europe and the Nordics surging as returns and AI reshape online retail.
Blink launches Card Present API to let ISVs add in-person card payments with real-time reporting and managed terminal support.