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Tollring unveils AI tools for customer conversation analysis
Unified Communications

Tollring unveils AI tools for customer conversation analysis

Businesses can now review every call for compliance and service issues as Tollring adds AI tools that analyse customer conversations at scale.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 15th Apr 2026
Red Cactus, Tollring bring AI call summaries to CRM
Customer Relationship Management

Red Cactus, Tollring bring AI call summaries to CRM

Red Cactus and Tollring launch AI-powered call summaries that auto-update customer records across 200+ CRM systems for channel partners.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
Tollring & Amity Solutions form strategic AI alliance
Customer Experience

Tollring & Amity Solutions form strategic AI alliance

Tollring inks a strategic equity alliance with Amity Solutions to enhance its voice analytics with Generative AI, aiming for global expansion.

By Kaleah Salmon • 3 min read • Wed, 7th Aug 2024
CallTower partners with Tollring to boost call analytics on Teams
Unified Communications

CallTower partners with Tollring to boost call analytics on Teams

CallTower collaborates with Tollring to enhance Microsoft Teams with Analytics 365, promising improved call data insights, team performance, and customer engagement.

By Kaleah Salmon • 3 min read • Tue, 30th Jul 2024
Tollring launches AI-powered recording for Microsoft Teams
Unified Communications

Tollring launches AI-powered recording for Microsoft Teams

Tollring has unveiled Analytics 365 AI-Powered Recording for Microsoft Teams, enhancing its toolset with live transcription and AI-driven analysis, starting at US$7 per user.

By Catherine Knowles • 3 min read • Tue, 11th Jun 2024
Tollring launches Record AI, a game-changer in cloud call recording
Risk & Compliance

Tollring launches Record AI, a game-changer in cloud call recording

Uxbridge tech firm Tollring unveils an AI-driven cloud call recording solution, Record AI, offering high automation levels, sentiment analysis, and multi-platform compliance.

By Kaleah Salmon • 3 min read • Wed, 8th May 2024
Tollring to launch AI-powered cloud call recording solution, Record AI
Unified Communications

Tollring to launch AI-powered cloud call recording solution, Record AI

Tollring unveils cloud-based AI call recording service, Record AI, targeting all organisation users from January 2024.

By Kaleah Salmon • 3 min read • Thu, 14th Dec 2023
Access4 elevates customer experience with latest release
Customer Relationship Management

Access4 elevates customer experience with latest release

Access4 has strengthened its SASBOSS provisioning and management platform with the latest iCall Suite call analytics powered by Tollring.

By Catherine Knowles • 3 min read • Fri, 8th Apr 2022
Tollring brings on new APAC business strategy lead, gears up for 'aggressive growth'
Customer Relationship Management

Tollring brings on new APAC business strategy lead, gears up for 'aggressive growth'

Tollring hires Graham Evans to lead business strategy in Asia Pacific as part of ambitious global growth plans.

By Catherine Knowles • 3 min read • Fri, 17th Jan 2020
Newtech's new partnership to deliver analytics and reporting tools to APAC
Unified Communications

Newtech's new partnership to deliver analytics and reporting tools to APAC

Newtech Solutions partners with Tollring to bring call analytics and reporting tools to its Asia Pacific customers.

By Shannon Williams • 2 min read • Tue, 11th Jun 2019
Tollring partners with Novum Networks for call analytics
Unified Communications

Tollring partners with Novum Networks for call analytics

Novum Networks has added the full complement of Tollring'siCall Suite cloud analytics to its product portfolio.

By Ben Moore • 2 min read • Thu, 25th Apr 2019
Novum Networks & Tollring bring call analytics to APAC
Unified Communications

Novum Networks & Tollring bring call analytics to APAC

Australian firm Novum Networks teams with Tollring to offer powerful call analytics via iCall Suite in APAC, enhancing BroadSoft VoIP capabilities for users.

By Sara Barker • 2 min read • Tue, 23rd Apr 2019

Stories from Other Regions

Tollring stories

NUWAVE adds Tollring analytics to unified communications
Unified Communications

NUWAVE adds Tollring analytics to unified communications

Businesses using cloud communications will gain clearer usage and performance data as NUWAVE embeds Tollring's Analytics 365 into partner-delivered services.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 27th Apr 2026
Tollring secures Microsoft Teams compliance nod for Analytics 365 product
Unified Communications

Tollring secures Microsoft Teams compliance nod for Analytics 365 product

Tollring wins Microsoft nod for Analytics 365, joining a select group of Teams compliance recording providers with certified AI tools.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025
Hilary Oliver promoted to CCO to drive Tollring's strategy
Customer Experience

Hilary Oliver promoted to CCO to drive Tollring's strategy

Tollring has appointed Hilary Oliver as Chief Customer Officer to spearhead its customer success strategy, enhancing customer experience and retention.

By Imee Dequito • 3 min read • Wed, 10th Jul 2024
Tollring extends partnership with Dstny in new three-year deal
Unified Communications

Tollring extends partnership with Dstny in new three-year deal

Dstny renews its partnership with Tollring through a new three-year contract, introducing Tollring's latest call recording solution to its European service providers.

By Kaleah Salmon • 2 min read • Thu, 27th Jun 2024