Telcos stories
Intractive Intelligence's new channel boss, Shayne Taylor, will be pushing the partner opportunities of PureCloud Engage.
CSPs that embrace technology to keep up with customers' growing expectations are far more likely to succeed in the future, according to a new report.
Telco providers are being put on notice about potentially unfair, outdated contract terms, with Exetel already stung by the ACCC crackdown.
Ingram Micro partners with Dropbox to expand availability to channel partners across Pacific and add to cloud marketplaces.
The industry will benefit – and customers will see better solutions – from increased sharing of security information and data analytics.
Telcos' attempts to compete with Amazon Web Services in the cloud have been hindered by high costs and inflexibility.
Amidst fierce competition, Australia's UC service market is forecast to top £725m by 2021, with tech giants vying for dominance.
Enprise Group clinches the MYOB Enterprise Solutions Partner of Year award in NZ, marking back-to-back wins for the firm's service excellence.
IoT is a hot topic in telecoms right now, and with good reason - everything is getting connected to the Internet.
Data protection firm Acronis has released new backup solutions to help businesses deal with the increasing risk associated with large amounts of data.
Rescuing customers from the high cost and inflexibility of traditional telecommunications services presents IT resellers with great new opportunities.
Amidst the debate and panic around FBI demands that Apple help unlock the iPhone of the San Bernadino shooter, Apple just won a small victory.
Just six months after entering the broadband fray, 2degrees has cleaned up in the Canstar Consumer Satisfaction awards for broadband services.
Biometrics, federated identity, and tokenisation will transform eCommerce, says new report by Juniper Research.
Consumer NZ slams Spark and Vodafone for poor customer service as consumers face long wait times to get support.
At least 1 in 3 home routers will be used as public Wi-Fi hotspots by 2017, exacerbating security and privacy concerns.
Obsolete technology items are being recycled by ITrecycla in New Zealand to recover valuable metals and protect the environment.
Telco IT trends are being driven by a number of factors, including competition, the shift towards digital services and the need for business agility.
Telco companies are being forced to take drastic action because of competition, market consolidation and customer demands.
During Christchurch's 5.7 earthquake, millions turned to Rebuild Christchurch on Facebook, illustrating social media's vital role in crisis communication.