Telcos stories - Page 21

Spark and Vodafone need to up their customer service game
Wed, 3rd Feb 2016
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crm
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uc
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martech
Consumer NZ slams Spark and Vodafone for poor customer service as consumers face long wait times to get support.

Dual-use routers raise security concerns
Wed, 27th Jan 2016
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wireless networks
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cybersecurity
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cloud services
At least 1 in 3 home routers will be used as public Wi-Fi hotspots by 2017, exacerbating security and privacy concerns.

ITrecycla provides profitable solution for your obsolete technology items
Tue, 26th Jan 2016
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recycling
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itrecycla
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e-waste
Obsolete technology items are being recycled by ITrecycla in New Zealand to recover valuable metals and protect the environment.

What is the biggest telco IT trend to watch in 2016?
Wed, 20th Jan 2016
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uc
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digital transformation
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telco
Telco IT trends are being driven by a number of factors, including competition, the shift towards digital services and the need for business agility.

ACCC puts Aussie telcos on notice about common contact clause
Mon, 18th Jan 2016
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refund
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accc
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telcos
Telco providers are being put on notice about potentially unfair, outdated contract terms, with Exetel already stung by the ACCC crackdown.

How to get ahead in a telco eat telco world
Fri, 15th Jan 2016
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uc
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telco
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nextgen distribution
Telco companies are being forced to take drastic action because of competition, market consolidation and customer demands.

Your school's network could be faster... and safer
Tue, 12th Jan 2016
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firewalls
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network infrastructure
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network security
To keep your student’s heads down and brains turned on, you need to ensure that your network is equal to the task.

Australian UC market shaken up by disruptive technologies
Fri, 18th Dec 2015
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uc
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wireless networks
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healthtech
As the market is impacted by disruptive technologies, UC solutions will evolve to stay relevant in order to service the core need for enterprise comms.

Alcatel-Lucent and Nuage chosen to transition telcos to the cloud
Wed, 16th Dec 2015
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uc
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network infrastructure
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sdn
Alcatel-Lucent will facilitate China Mobile and China Unicom’s transition to the cloud with ultra-broadband access, IP networking, NFV and SDN tech.

Dell goes Extreme with new unit for data centre efforts
Mon, 14th Dec 2015
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network infrastructure
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hyperscale
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dell technologies
Dell intensifies its data centre strategy by forming the Extreme Scale Infrastructure unit, led by ex-HP exec James Mouton.

Data center investment booming - and dramatically reshaping IT industry
Mon, 14th Dec 2015
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hyperscale
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dc
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colocation
Leading cloud providers are investing many billions of dollars expanding their network of hyperscale data centers in order to cope with huge demand.

5G becoming major consideration for telcos and vendors
Wed, 9th Dec 2015
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uc
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5g & beyond
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wireless networks
5G wireless technology is becoming a major focus for operators, with initial standards set for 2020, says new report.

Australian IoT in the home to hit $200m by 2020
Fri, 13th Nov 2015
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iot
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analyst report
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telcos
The IoT in the home market in Australia is forecast to tip $200 million by 2020 with security and energy management solutions leading the way.

SD-WAN: Threat or opportunity for telcos?
Fri, 6th Nov 2015
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network infrastructure
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sd-wan
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sdn
SD-WAN is disrupting the enterprise wide area network market. Silver Peak's Doug Farndale looks at whether telcos should be scared - or excited.

Labour Party continues to bag on rural broadband initiative
Fri, 23rd Oct 2015
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uc
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telco
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labour party
The Labour Party says Minister Amy Adams is currently trying to contain the fallout from the Government’s $300 million rural broadband scheme.

Emerson appoints new channel head, launches new program and adds distie
Tue, 13th Oct 2015
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distribution central
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emerson network power
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distributors
Emerson Network Power energises ANZ channel with Mo Kandeel at the helm, launching an innovative program and a new distributor.

OTT voice providers challenging traditional operators
Wed, 7th Oct 2015
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uc
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voip
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contact centre
Over the Top voice providers such as Skype and WhatsApp are disrupting the traditional telcos, and encouraging them to ‘fight back’.

Why organisations need to earn - not demand - public trust
Tue, 6th Oct 2015
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data protection
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cybersecurity
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healthtech
Businesses must rebuild public confidence in their ability to store and protect NZ citizens’ personal information, says John Kendall of Unisys.

Flip winner in customer satisfaction, but Kiwis losing in bundling deals
Fri, 2nd Oct 2015
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flip
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canstar blue
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isp
Flip has come out on top in a new survey of internet service provider customer satisfaction - but are Kiwis paying too much for their bundled deals?.

The virtuous cycle: The cloud drives innovation
Fri, 25th Sep 2015
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cloud services
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mef
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telcos
The reach of the cloud is unprecedented in technological innovation. Service providers are seeing new business in a number of ways.