TechDay Australia - Australia's technology news network

Support stories - Page 7

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Kinly appoints Tom Martin as CEO
Fri, 3rd Jun 2022
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support
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leadership
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development
Kinly, a leading video collaboration services provider, has appointed Tom Martin as its new CEO to further develop the company's impressive growth.
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Cevo appoints Garry Asprey-Sharman as dedicated partnerships manager
Fri, 6th May 2022
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hyperscale
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public cloud
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cloud services
Technology consultancy Cevo appoints Garry Asprey-Sharman as new partnerships manager to drive relationships with Amazon Web Services (AWS).
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NICE appoints Russell Jones as Head of Channel for ANZ
Tue, 26th Apr 2022
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uc
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support
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contact centre
Nice has expanded its ANZ channel team with the appointment of Ben Eldridge and the promotion of Russell Jones.
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NICE appoints Ben Eldridge & Russell Jones as Head of Channel
Tue, 26th Apr 2022
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uc
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customers
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support
Nice expands ANZ channel team, appoints Ben Eldridge to enhance support for partners; Russell Jones to be Head of Channel for ANZ.
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Ribbon Communications becomes ecosystem partner with Microsoft
Thu, 21st Apr 2022
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uc
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partner programmes
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microsoft
Ribbon Communications partners with Microsoft to support Operator Connect Accelerator for Microsoft Teams, simplifying access to telecom services.
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Lenovo announces significant updates to channel framework
Tue, 12th Apr 2022
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partner programmes
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lenovo
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support
Additional updates include further investment into channel leadership and teams, new incentive programs, and evolved tools for ease of engagement.
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How free migration tools compare with paid solutions
Fri, 8th Apr 2022
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data analytics
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public cloud
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martech
Migrating to the cloud? This article explores the advantages and drawbacks of free migration tools from Microsoft and Google compared to third-party solutions.
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Logitech launches new service model for ANZ users
Wed, 6th Apr 2022
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uc
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video conferencing
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logitech
The Logitech Select service will encompass an all-in-one service plan that ensures video collaboration solutions are available when teams need them the most.
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Accenture and Microsoft Asia support 33 businesses in APAC with Project Amplify
Thu, 25th Nov 2021
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healthtech
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cleantech
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microsoft
The investment focuses specifically on social impact and sustainability, by helping APAC businesses scale emerging solutions and business models.
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Digital transformation in ANZ hindered by lack of skills support
Thu, 11th Nov 2021
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edutech
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digital transformation
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e-learning
Digital skills development support for higher education faculties in Australia and New Zealand is lacking, according to research by D2L.
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Juniper Networks launches AI-powered support solution for Junos portfolio
Fri, 5th Nov 2021
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ai
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cloud services
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juniper networks
Juniper Networks unveils AI-driven support solution, Juniper Support Insights, to improve network efficiency and provide actionable insights.
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Cato adds SASE support accreditation, appoints channel exec
Tue, 14th Jul 2020
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firewalls
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network infrastructure
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network security
Cato Networks launches channel accreditation for SASE support and appoints Anthony D'Angelo to executive team.
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CareAR integrates AR support solution with ServiceNow
Tue, 30th Jun 2020
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crm
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martech
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ar, vr & metaverse
CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.
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Third-party support cemented with Rimini Street win
Thu, 30th Aug 2018
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support
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oracle
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rimini street
Rimini Street seeks a further US $41.3m in appeals after Court rules third-party support is in lawful competition with direct maintenance services.
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AppDynamics adds new tier to partner programme
Thu, 2nd Aug 2018
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partner programmes
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cloud services
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support
AppDynamics expands partner program with new Pioneer tier, offering training, support and collaborative opportunities for partners.
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How telcos can win the CX race
Wed, 1st Nov 2017
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crm
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uc
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cx
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
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Comodo gives MSPs one year of free help desk support
Tue, 12th Sep 2017
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partner programmes
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support
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managed services
Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.
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Exclusive: Rackspace launches support for Microsoft Azure Stack
Thu, 10th Aug 2017
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hybrid cloud
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public cloud
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microsoft
Rackspace will offer 24x7 operational support and expertise for the solution, with support for deployments and the associated workloads.
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Binary Tree ups partner certification push, aims to triple certified partners
Mon, 31st Jul 2017
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it training
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microsoft
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collaboration
Binary Tree is hoping to triple the number of certified partners in the next six months with a certification push.
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emt Distribution adds Matrix42 to cyber security portfolio
Wed, 5th Jul 2017
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cloud services
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support
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resellers
emt Distribution partners with Matrix42, enhancing cyber security with advanced workspace management tools in ANZ.