Small and Medium Enterprise (SME) Stories

Australian Stories

Small and Medium Enterprise (SME) stories

Australian businesses lose 22 hours weekly to complex payments

Australian small businesses lose over 22 hours weekly managing complex payment systems, risking cash flow, customer loss, and security concerns, says new report.

By Catherine Knowles • 4 min read • Wed, 24th Sep 2025

Jobs

Hero Foundation targets one million jobs for disadvantaged Australians

Hero Foundation launches to create one million jobs by 2034, supporting Australians facing barriers with innovative recruitment and mentoring initiatives.

By Catherine Knowles • 5 min read • Fri, 20th Jun 2025

Fintech

Australian SMEs lose time to payment inefficiencies, survey finds

Australian SMEs face major challenges with slow cash flow and payment reconciliation, losing hours weekly and risking $50,000–200,000 in disputes, Adyen finds.

By Catherine Knowles • 4 min read • Mon, 12th May 2025

Risk & Compliance

Citation Group acquires foundU to strengthen SME services

Citation Group has acquired Brisbane-based foundU to boost its workforce management services for Australian SMEs, enhancing compliance and payroll solutions.

By Catherine Knowles • 3 min read • Thu, 17th Apr 2025

Unified Communications

Australia faces digital transformation & skills challenge

With the 2025 federal election approaching, HP executives highlight the urgent need for Australia to embrace digital transformation and reform education to remain competitive.

By Kaleah Salmon • 3 min read • Thu, 20th Mar 2025

Global Stories

Small and Medium Enterprise (SME) stories

Software-as-a-Service

Decodo says 50-person firms spend USD $141,606 on SaaS

That annual software bill can rival a senior engineer's pay as AI add-ons and shadow IT push spending to USD $141,606 for a 50-person firm.

By Sofiah Nichole Salivio • 4 min read • This month

Application Performance Monitoring

AppSignal expands OpenTelemetry support for Go, Java & PHP

AppSignal now offers expanded OpenTelemetry support, enabling SMBs to monitor Go, Java, PHP, Ruby, Elixir, and Node.js applications with ease.

By Catherine Knowles • 3 min read • Fri, 8th Aug 2025

Software-as-a-Service

Bebop reaches NZD $1.2 million ARR in 45 days with SME focus

Bebop, an AI sales tool by Black Pearl Group, reached NZD $1.2 million ARR in 45 days, targeting SMEs with affordable, high-quality sales intelligence.

By Melvin Hipolito • 3 min read • Wed, 2nd Jul 2025

Human Capital Management

Emburse launches Sage Intacct Connector for enhanced spend control

Emburse has launched the Sage Intacct Connector to streamline expense management and enhance spending control for small and mid-sized businesses.

By Catherine Knowles • 3 min read • Thu, 26th Jun 2025

DataCentre infrastructure

HostPapa launches dedicated server hosting with five tiers

HostPapa has launched Dedicated Server Hosting with five tiers, offering businesses enhanced performance, security, and flexible managed or unmanaged options.

By Catherine Knowles • 3 min read • Wed, 28th May 2025

Security Information and Event Management

Ekco launches complete cybersecurity for smaller firms

Ekco launches Cyber Defence Complete, a new service offering SMBs enterprise-level cybersecurity protection using tools from Microsoft and CrowdStrike.

By Catherine Knowles • 3 min read • Fri, 18th Apr 2025

Stories from Other Regions

Small and Medium Enterprise (SME) stories

Government

London SMEs lead in digital support as regional gap widens

London SMEs lead in digital support and funding access, while nearly three-quarters of regional firms lack involvement in mentoring and digital initiatives.

By Catherine Knowles • 3 min read • Thu, 10th Jul 2025

Power / Energy

Adaptive partners with Tokio Marine for US parametric outage cover

Adaptive Insurance and Tokio Marine HCC launch GridProtect, a parametric insurance covering short-term power outages across 18 US states for SMEs.

By Catherine Knowles • 3 min read • Thu, 26th Jun 2025

Artificial Intelligence

AI-powered PR app launched to boost small business visibility

The PR Mastery App uses AI to help UK SMEs create press releases and gain media coverage affordably, bypassing costly traditional PR agencies.

By Shannon Williams • 3 min read • Thu, 26th Jun 2025

Unleashed Software

Electronics manufacturers see 23% fall in sales & profit margins

UK electronics manufacturers saw sales revenue and profit margins drop 23% in Q1 2025, despite a 30% overall rise in sales across other UK manufacturers.

By Sean Mitchell • 2 min read • Tue, 10th Jun 2025

Data Analytics

Digitalisation could boost NZ SME GDP by NZD $8.6 billion in 2025

New Zealand SMEs could boost GDP by NZD $8.6bn by 2025 through digitalisation, says report by Xero and NZ Institute of Economic Research.

By Melania Watson • 3 min read • Tue, 20th May 2025

Customer Experience

Evergreen acquires Sterling, appoints Solei Dyment as new CEO

Evergreen has acquired Sterling Technology Solutions, appointing Solei Dyment as CEO to expand its managed IT services across the US East Coast.

By Catherine Knowles • 4 min read • Mon, 12th May 2025

Fintech

MultiSafepay sees merchant growth after Antom integration

MultiSafepay boosts European SME merchant base by 11% and transaction volumes by 44% post-integration with Antom, enhancing payment solutions across sectors.

By Kaleah Salmon • 3 min read • Tue, 22nd Apr 2025