ServiceNow stories
Duco joins ServiceNow Partner Program & expands leadership team
Today
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digital transformation
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cybersecurity
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it services
Adelaide's Duco joins ServiceNow Partner Program, appointing Sean Sounes to lead ServiceNow solutions and bolster digital transformation across APAC.
Abacus Group expands global cybersecurity with Entara acquisition
Yesterday
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advanced persistent threat protection
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multi-cloud
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ai
Abacus Group has acquired managed security firm Entara, boosting its global cybersecurity services with AI-driven incident response for financial clients.
KPMG unveils AI platform Workbench in multi-billion dollar move
2 days ago
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digital transformation
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hcm
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genai
KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.
UK AI maturity drops despite continued high investment
4 days ago
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ai
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cybersecurity
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agentic ai
UK organisations' AI maturity score dropped 9 points to 35 despite rising investments and over 100 AI projects launched by 56% of businesses surveyed.
ServiceNow launches secure SPP-SG platform with NYP to boost AI skills
Last week
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data protection
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digital transformation
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data privacy
ServiceNow rolls out its secure SPP-SG AI platform in Singapore, partnering with Nanyang Polytechnic to boost AI skills and support public sector innovation.
Exclusive: CIOs push back on SAP upgrade deadline amid cost fears
Last week
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digital transformation
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hyperscale
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supply chain
CIOs resist SAP’s S/4HANA upgrade deadline, citing high costs and risks, while exploring third-party support and innovation beyond the vendor’s roadmap.
Snowflake launches Openflow to speed AI data integration
This month
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data analytics
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digital transformation
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hyperscale
Snowflake launches Openflow, a service enabling rapid, seamless data integration to accelerate AI initiatives across diverse enterprise ecosystems.
Specops adds Entra ID support to Secure Service Desk
This month
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digital transformation
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mfa
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cloud security
Specops Software updates its Secure Service Desk for Cloud to support native Entra ID, boosting identity verification for cloud, hybrid, and on-premises users.
UKG & ServiceNow to integrate AI for seamless HR & payroll
Last month
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data analytics
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digital transformation
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hcm
UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.
Boomi extends leadership streak in Gartner Quadrant for iPaaS
Last month
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digital transformation
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hyperscale
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ai
Boomi has secured its position as a Leader in Gartner's iPaaS Magic Quadrant for the 11th consecutive year, marking the longest streak in the report's history.
Ensono boosts IT efficiency with Red Hat Ansible automation
Last month
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digital transformation
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it automation
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open source
Ensono has adopted Red Hat Ansible Automation Platform, saving over 210,000 IT hours and enhancing operational efficiency across its business.
Juniper & ServiceNow expand AI-native automation for networks
Last month
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firewalls
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network infrastructure
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sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.
UK consumers sceptical of AI's emotional skills in service roles
Last month
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cx
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martech
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ai
UK consumers remain sceptical about AI's ability to provide emotionally intelligent customer service, with only 55% believing it can recognise emotions.
Xensam launches DataBridge to unify enterprise software data
Last month
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saas
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soc
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risk & compliance
Xensam launches DataBridge, enhancing software asset management with $40m funding and SOC 2 Type 2 compliance for better enterprise IT visibility.
Josys launches Josys AI to streamline SaaS governance tools
Last month
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physical security
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rpa
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ai
Josys has unveiled Josys AI, an AI-driven suite to streamline SaaS management, enhancing security and reducing IT workload across organisations.
Fujitsu named leader in ServiceNow report for Asia Pacific
Last month
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digital transformation
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cx
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martech
Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.
Okta names Mike Reddie to lead Australia & New Zealand region
Last month
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data protection
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cloud security
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it automation
Okta has named Mike Reddie as VP and GM for Australia and New Zealand to lead growth and enhance cybersecurity amid rising AI threats.
KPMG launches AI Trust suite to aid risk & compliance efforts
Last month
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partner programmes
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genai
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data privacy
KPMG launches AI Trust services with ServiceNow to help firms improve AI governance, risk management, and compliance across all stages of AI adoption.
Teradata links with ServiceNow to boost AI agents & analytics
Last month
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data analytics
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ai
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agentic ai
Teradata will integrate its analytics platform with ServiceNow’s Workflow Data Fabric, enhancing AI-driven workflows for joint customers by late 2025.
NICE & ServiceNow partner on AI to unify customer service
Last month
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.