Salesforce stories

Australian Motoring Services halved call and dispatch times by integrating 11 systems via Boomi, boosting efficiency and customer satisfaction nationwide.

MYOB has appointed Paul Voges to lead its Enterprise Division, aiming to grow its cloud ERP platform among mid-sized businesses in Australia and New Zealand.

Smart Communications has launched an AWS-powered data centre in Singapore to enhance secure, compliant digital engagement for ASEAN enterprises.

AvePoint enhances Azure data protection, partners globally with IAMCP, and boosts cloud marketplace integration to support rising demand in AI security services.

Informatica updates its Intelligent Data Management Cloud with new agentic AI features, enhancing data trust, security and automation for enterprises.

ELMO Software appoints Anne Tosky as Global Chief People Officer to lead people strategy amid expansion in Australia, New Zealand and the UK.

Workday is harnessing AI agents to revolutionise enterprise finance and HR, enhancing data integrity, compliance, and real-time insights across global firms.

BlueVoyant warns Australian firms after Qantas and Mango suffer breaches via third-party suppliers, highlighting risks in supply chain cyber security.

Insight Enterprises plans to acquire Australian cyber security firm Sekuro, boosting its APAC capabilities amid a 38% rise in regional data breaches in 2024.

m3ter upgrades its Salesforce package with advanced pricing and two-way data synchronisation to support flexible, usage-based billing for B2B software firms.

UnifyApps raises USD $50 million to expand its AI platform, aiming to help firms scale enterprise AI with low-code solutions and new leadership.

Cloudwerx names Brendan Connolly as COO to lead and expand its agentic AI services, boosting delivery and client value across data and Salesforce platforms.

Qualtrics appoints Raen Lim as Managing Director for Asia Pacific and Japan to drive growth and AI adoption across the region's diverse markets.

Salesforce Ventures has invested over $850 million in 35 AI-focused enterprises, aiming to fully deploy its $1 billion fund by the end of 2025.

Salesforce and AWS have expanded their partnership to accelerate AI agent adoption, enhancing workflows, data integration, and customer service globally.

Salesforce and Google deepen AI partnership with Agentforce 360, integrating Gemini Enterprise to boost productivity and streamline workflows across Google Workspace.

Veeam launches Data Cloud for MSPs, offering a unified SaaS platform that streamlines data protection across Microsoft 365 and other workloads globally.

Salesforce teams up with Stripe and OpenAI to launch AI-powered Instant Checkout, enhancing personalised shopping and speeding up online purchases for retailers.

Salesforce and AWS are deepening their decade-long collaboration to boost secure AI agent adoption in enterprises, enhancing data, contact centres and procurement.

Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.