TechDay Australia - Australia's technology news network

Rich Communication Services Stories - Page 3

Australian Stories

Rich Communication Services stories

Global Stories

Rich Communication Services stories

Twilio finds RCS adoption rising among mobile industry pros
Customer Relationship Management

Twilio finds RCS adoption rising among mobile industry pros

Research from Twilio reveals that nearly half of mobile professionals have adopted Rich Communication Services, with 60% citing its positive impact on customer communications.

By Melania Watson • 3 min read • Wed, 16th Apr 2025
Sinch unveils new service to boost global RCS adoption
Cloud Services

Sinch unveils new service to boost global RCS adoption

Sinch has launched its RCS Business Enablement service, aimed at helping mobile operators manage and secure Rich Communication Services for Business globally.

By Sean Mitchell • 3 min read • Thu, 6th Mar 2025
Sinch achieves milestone with 1 billion RCS messages sent
Customer Experience

Sinch achieves milestone with 1 billion RCS messages sent

Sinch has surpassed 1 billion Rich Communication Services messages delivered globally in 2024, heralding a new era in business messaging.

By Sean Mitchell • 2 min read • Thu, 21st Nov 2024
Kudosity launches RCS beta testing in the Asia Pacific
Data Protection

Kudosity launches RCS beta testing in the Asia Pacific

Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.

By Sean Mitchell • 3 min read • Mon, 18th Nov 2024
Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way
Unified Communications

Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way

Juniper Research has identified ten key telecommunications trends for 2025, signalling a transformative year for the industry with innovations like Wi-Fi 7 and 6G.

By Catherine Knowles • 2 min read • Thu, 14th Nov 2024
Apple's support boosts RCS adoption among global brands
Unified Communications

Apple's support boosts RCS adoption among global brands

A recent study by Sinch reveals over 70% of brands view Rich Communication Services as a key channel for customer communication in five years.

By Imee Dequito • 3 min read • Thu, 7th Nov 2024
Decline in trust with SMS platforms predicted by new XConnect study
Phishing

Decline in trust with SMS platforms predicted by new XConnect study

A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.

By Catherine Knowles • 3 min read • Thu, 8th Feb 2024
Surging demand among businesses for more interactive enterprise messaging
Unified Communications

Surging demand among businesses for more interactive enterprise messaging

Ovum's survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.

By Ashton Young • 3 min read • Tue, 25th Jul 2017

Stories from Other Regions

Rich Communication Services stories

Financial losses from NZ cybercrime rise to $6.8m in Q224
Phishing

Financial losses from NZ cybercrime rise to $6.8m in Q224

New Zealand cybercrime losses surge to $6.8 million in Q2 2024, with unauthorised access incidents skyrocketing to $3.6 million, NCSC data shows.

By Shannon Williams • 3 min read • Fri, 20th Sep 2024
Sinch & Singtel partner to launch RCS messaging in Singapore
Customer Experience

Sinch & Singtel partner to launch RCS messaging in Singapore

Sinch and Singtel have launched Singapore's first RCS Business Messaging service, revolutionising customer engagement with secure and interactive branded messages.

By Imee Dequito • 3 min read • Wed, 18th Sep 2024
Singtel partners with Google to launch RCS services in Singapore
Digital Transformation

Singtel partners with Google to launch RCS services in Singapore

Singtel partners with Google in a trailblazing move, pioneering Rich Communication Services for business customers in Singapore, revolutionising traditional SMS services.

By Sean Mitchell • 3 min read • Mon, 29th Jan 2024