Rich Communication Services stories
Sinch unveils new service to boost global RCS adoption
Yesterday
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cloud services
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mobile operators
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rich communication services
Sinch has launched its RCS Business Enablement service, aimed at helping mobile operators manage and secure Rich Communication Services for Business globally.
Sinch achieves milestone with 1 billion RCS messages sent
Thu, 21st Nov 2024
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smartphones
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cx
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martech
Sinch has surpassed 1 billion Rich Communication Services messages delivered globally in 2024, heralding a new era in business messaging.
Kudosity launches RCS beta testing in the Asia Pacific
Mon, 18th Nov 2024
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smartphones
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data protection
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cx
Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.
Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way
Thu, 14th Nov 2024
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uc
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digital transformation
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quantum computing
Juniper Research has identified ten key telecommunications trends for 2025, signalling a transformative year for the industry with innovations like Wi-Fi 7 and 6G.
Apple's support boosts RCS adoption among global brands
Thu, 7th Nov 2024
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uc
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cx
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martech
A recent study by Sinch reveals over 70% of brands view Rich Communication Services as a key channel for customer communication in five years.
Twilio report: Trust crucial for Australian consumer loyalty
Thu, 24th Oct 2024
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cx
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martech
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personalisation
Twilio's 2024 report reveals that 68% of Australians may stop engaging with brands they distrust, emphasising the need for secure, identifiable communication.
Financial losses from NZ cybercrime rise to $6.8m in Q224
Fri, 20th Sep 2024
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phishing
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email security
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scams
New Zealand cybercrime losses surge to $6.8 million in Q2 2024, with unauthorised access incidents skyrocketing to $3.6 million, NCSC data shows.
Sinch & Singtel partner to launch RCS messaging in Singapore
Wed, 18th Sep 2024
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cx
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martech
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supply chain & logistics
Sinch and Singtel have launched Singapore's first RCS Business Messaging service, revolutionising customer engagement with secure and interactive branded messages.
Decline in trust with SMS platforms predicted by new XConnect study
Thu, 8th Feb 2024
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phishing
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email security
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cloud services
A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.
Singtel partners with Google to launch RCS services in Singapore
Mon, 29th Jan 2024
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smartphones
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digital transformation
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google
Singtel partners with Google in a trailblazing move, pioneering Rich Communication Services for business customers in Singapore, revolutionising traditional SMS services.
Surging demand among businesses for more interactive enterprise messaging
Tue, 25th Jul 2017
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uc
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martech
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ai agents
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.