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Retail Stories - Page 58

Australian Stories

Retail stories

Australian retailers hit by surge in fraud amid cost crisis
Customer Experience

Australian retailers hit by surge in fraud amid cost crisis

Australian retailers are facing a surge in returns fraud amid economic hardship. Loop reports 60% of retailers affected.

By Shannon Williams • 3 min read • Wed, 14th Aug 2024
Cashrewards acquires Little Birdie to boost shopping tech
Customer Experience

Cashrewards acquires Little Birdie to boost shopping tech

Cashrewards has acquired Little Birdie, aiming to bolster its cashback platform with advanced product search and price comparison tools in time for Black Friday.

By Kaleah Salmon • 3 min read • Thu, 8th Aug 2024
Milestone Systems expands APAC presence with new experience centre
EduTech

Milestone Systems expands APAC presence with new experience centre

Milestone Systems has launched its most interactive Experience Centre in Melbourne's Mulgrave, boosting its APAC presence with cutting-edge video tech solutions.

By Imee Dequito • 4 min read • Thu, 8th Aug 2024
Restive appoints head of research & experience design
Cybersecurity

Restive appoints head of research & experience design

Melbourne-based Restive promotes Florencia Mostaccio to Head of Research and Experience Design, enhancing their client engagement model and innovative skillset.

By Imee Dequito • 3 min read • Wed, 7th Aug 2024

Global Stories

Retail stories

Nexthink study: BSOD affects 1 in 200 devices daily
Health Technologies

Nexthink study: BSOD affects 1 in 200 devices daily

Nexthink's analysis reveals that 1 in 200 devices suffers a daily blue screen of death (BSOD) issue, with nearly half of these crashes being preventable.

By Catherine Knowles • 3 min read • Wed, 14th Aug 2024
Linnworks unveils Linnovation & Linn Academy 2025 event
Financial Systems

Linnworks unveils Linnovation & Linn Academy 2025 event

Linnworks unveils Linnovation webinars for July 2024 and brings back Linn Academy in June 2025 to showcase ecommerce tech updates and foster industry collaboration.

By Kaleah Salmon • 3 min read • Wed, 14th Aug 2024
Are you maximising Customer Lifetime Value (CLV) with your loyalty program?
Data Analytics

Are you maximising Customer Lifetime Value (CLV) with your loyalty program?

In an era dominated by Big Data and AI, businesses are urged to revisit and optimise their loyalty programmes to enhance Customer Lifetime Value and boost growth.

By Jonathan Reeve • 7 min read • Tue, 13th Aug 2024
Zendesk appoints Lila Tretikov to board of directors
Customer Relationship Management

Zendesk appoints Lila Tretikov to board of directors

Zendesk appoints AI strategy expert Lila Tretikov to its Board of Directors, enhancing the company's focus on leveraging AI to boost customer experience.

By Imee Dequito • 3 min read • Tue, 13th Aug 2024
Survey: payment choices drive 76% of consumer exits
Crypto

Survey: payment choices drive 76% of consumer exits

A study by Applause has found that 76% of consumers abandon transactions if their preferred payment method is unavailable, impacting retailers significantly.

By Shannon Williams • 3 min read • Tue, 13th Aug 2024
eCommerce soars in Australia & NZ amid rising data concerns
Marketing Technologies

eCommerce soars in Australia & NZ amid rising data concerns

eCommerce in Australia and New Zealand is surging with 83% and 77% of online shoppers purchasing monthly, despite rising concerns over data privacy.

By Imee Dequito • 3 min read • Tue, 13th Aug 2024
Study shows return policies vital for retail success in 2024
Customer Experience

Study shows return policies vital for retail success in 2024

Manhattan Associates' study reveals flexible return policies are key for retail as 72% of consumers return items due to rising living costs, post-EOFY.

By Imee Dequito • 3 min read • Wed, 7th Aug 2024
Exclusive: SAS CTO discusses generative models, global reach
Supply Chain

Exclusive: SAS CTO discusses generative models, global reach

SAS CTO Bryan Harris details their billion-dollar investments in AI, advancements in generative models, and significant global industry impacts.

By Melania Watson • 4 min read • Wed, 7th Aug 2024
Alipay+ expands to 90 million merchants in 2024 summer campaign
Northern Atlantic Treaty Organisation

Alipay+ expands to 90 million merchants in 2024 summer campaign

Alipay+ boosts global reach, extending services to 90 million merchants in its 2024 summer campaign, driven by a 27% transaction surge during UEFA EURO 2024.

By Kaleah Salmon • 4 min read • Tue, 6th Aug 2024

Stories from Other Regions

Retail stories

UK retailers face rising returns fraud amid economic strain
Customer Experience

UK retailers face rising returns fraud amid economic strain

UK retailers report a sharp rise in returns fraud, with 91% affected over the past year, as financial pressures drive shoppers to exploit return policies.

By Shannon Williams • 3 min read • Wed, 14th Aug 2024
Gen Z to spend £4.3 billion on campus supplies – study
Digital Entertainment

Gen Z to spend £4.3 billion on campus supplies – study

UNiDAYS' latest research on Gen Z's back-to-campus spending reveals UK students will splurge £4.3 billion, averaging £1,600 each, on essentials and luxuries.

By Shannon Williams • 3 min read • Wed, 14th Aug 2024
Assured Data Protection partners with KHIPU Networks for SMEs
EduTech

Assured Data Protection partners with KHIPU Networks for SMEs

Assured Data Protection and KHIPU Networks partner to deliver cost-effective, enterprise-grade disaster recovery and data protection services to UK and South African SMEs.

By Kaleah Salmon • 3 min read • Tue, 13th Aug 2024
Impact unveils impact.com/advocate to boost SEA brand trust
Social Media

Impact unveils impact.com/advocate to boost SEA brand trust

impact.com launches impact.com/advocate in Southeast Asia to boost brand trust through customer referrals and social media influence, addressing modern consumer behaviour.

By Kaleah Salmon • 3 min read • Tue, 13th Aug 2024