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Retail Stories - Page 44

Australian Stories

Retail stories

AI chatbots in Australia need human touch for empathy
Customer Experience

AI chatbots in Australia need human touch for empathy

Australian firms are increasingly using AI chatbots for customer service, but experts warn that technology lacks the emotional intelligence of human agents.

By Shannon Williams • 3 min read • Thu, 7th Nov 2024
Peak performance: How retailers prepare for holiday season
Data Analytics

Peak performance: How retailers prepare for holiday season

As the holiday season approaches, retailers face new challenges in adapting strategies amidst inflation and changing consumer behaviour, aiming for peak performance.

By Anthony Beavis • 7 min read • Thu, 7th Nov 2024
Enterprise data and Generative AI: Safeguarding innovation and security in Australia's cyber landscape
Data Protection

Enterprise data and Generative AI: Safeguarding innovation and security in Australia's cyber landscape

The rise of Generative AI in Australia prompts questions about data security, as enterprises seek to balance innovation with robust protective measures.

By Heng Mok • 3 min read • Wed, 6th Nov 2024
Australian shoppers brace for record Black Friday sales
Multi-factor authentication

Australian shoppers brace for record Black Friday sales

As Australians gear up for a record-breaking shopping season, concerns about online scams heighten, with potential spending surpassing $69.7 billion.

By Shannon Williams • 3 min read • Tue, 5th Nov 2024
Fujitsu partners with Linius to enhance video analysis
Surveillance

Fujitsu partners with Linius to enhance video analysis

Fujitsu has partnered with Linius Technologies to enhance global video data analysis, aiming to transform how businesses harness video insights.

By Catherine Knowles • 3 min read • Tue, 5th Nov 2024
Automation: An opportunity for Australia's clean energy future
Supply Chain

Automation: An opportunity for Australia's clean energy future

Australia's government momentum for a clean energy future hinges on AI-powered automation, promising efficiency and sustainability despite significant challenges.

By Yelena Galstian • 4 min read • Tue, 5th Nov 2024

Global Stories

Retail stories

Toqio partners with DSA to enter growing logistics sector
Unified Communications

Toqio partners with DSA to enter growing logistics sector

Toqio has ventured into the logistics sector by partnering with global eCommerce firm DSA, aiming to leverage financial solutions for growth.

By Catherine Knowles • 3 min read • Thu, 7th Nov 2024
Apple's support boosts RCS adoption among global brands
Unified Communications

Apple's support boosts RCS adoption among global brands

A recent study by Sinch reveals over 70% of brands view Rich Communication Services as a key channel for customer communication in five years.

By Imee Dequito • 3 min read • Thu, 7th Nov 2024
Afterpay insights reveal early holiday shopping trends
Buy Now Pay Later

Afterpay insights reveal early holiday shopping trends

Afterpay's Festive Insights report reveals a surge in early holiday shopping, with Australians averaging AUD $1,400 each and a 25% sales increase.

By Shannon Williams • 3 min read • Thu, 7th Nov 2024
Eagle Eye partners with Neophyte.ai for AI retail insights
Data Analytics

Eagle Eye partners with Neophyte.ai for AI retail insights

Eagle Eye has teamed up with Neophyte.ai to revolutionise retail marketing, using real-time data to enhance customer engagement and insights.

By Imee Dequito • 2 min read • Wed, 6th Nov 2024
Software Radio Systems unveils integration of 5G O-RUs
Unified Communications

Software Radio Systems unveils integration of 5G O-RUs

Software Radio Systems has successfully integrated nine Open RAN Radio Units with its srsRAN Enterprise 5G software, enhancing 5G network deployment flexibility.

By Catherine Knowles • 3 min read • Tue, 5th Nov 2024
Australian employers prioritise basic over advanced digital skills
Digital Transformation

Australian employers prioritise basic over advanced digital skills

A new Indeed analysis reveals that 11.6% of Australian job postings prioritise basic digital skills, overshadowing AI expertise at just 2.2%.

By Shannon Williams • 3 min read • Tue, 5th Nov 2024
NTT DATA & Google Cloud expand AI partnership in APAC
Data Analytics

NTT DATA & Google Cloud expand AI partnership in APAC

NTT DATA and Google Cloud are bolstering their strategic partnership to advance cloud-based data analytics and generative AI solutions across the Asia Pacific.

By Shannon Williams • 3 min read • Tue, 5th Nov 2024
Major retailer's IT flaw exposes sensitive data, now fixed
Application Performance Monitoring

Major retailer's IT flaw exposes sensitive data, now fixed

Cequence Security has uncovered a major vulnerability in a leading food and drug retailer's IT systems, exposing sensitive data across four subdomains.

By Catherine Knowles • 3 min read • Tue, 5th Nov 2024
Alipay+ teams with Windcave for ANZ mobile payments
Fintech

Alipay+ teams with Windcave for ANZ mobile payments

Alipay+ has teamed up with Windcave to simplify cross-border mobile payments for over 10,000 merchants in Australia and New Zealand.

By Kaleah Salmon • 2 min read • Tue, 5th Nov 2024
Salesforce unveils Agentforce to revolutionise AI agents
Customer Experience

Salesforce unveils Agentforce to revolutionise AI agents

Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.

By Kaleah Salmon • 4 min read • Tue, 5th Nov 2024
Retailers urged to enhance trust with genuine content
Christmas

Retailers urged to enhance trust with genuine content

Retailers are urged to prioritise authenticity and user-generated content to build consumer trust amidst economic pressures this festive shopping season.

By Kaleah Salmon • 3 min read • Tue, 5th Nov 2024

Stories from Other Regions

Retail stories