Retail stories - Page 27

A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.

Rithum names Lou Keyes as CEO to spearhead growth in third-party commerce. Keyes, with vast tech sector expertise, succeeds Bryan Dove, who led since 2021.

Orro has teamed up with Cisco to unveil its Managed Observability service, enhancing visibility in networks and enabling swift issue resolution for businesses.

Europe’s Premier Google Cloud partner Appsbroker CTS rebrands as Qodea after last year's merger. Qodea focuses on security, data, and innovation for global brands.

Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.

As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.

New research by CommBox reveals UK Gen Z shoppers prefer digital channels like WhatsApp for customer service, while older generations stick to phone calls.

Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.

Samsung's Galaxy Watch Ultra dazzles with top-tier features and a hefty NZD $1,199 price tag, but is it worth the investment for non-fitness enthusiasts?.

As cost-of-living pressures rise, Australian shoppers are more selective and returns-savvy, making flexible return policies key to retail success, says a new study.

JB Hi-Fi partners with Amperity to enhance its first-party data strategy, aiming for better customer engagement through AI-powered insights and predictive modelling.

Hewlett Packard Enterprise unveils the HPE ProLiant DL145 Gen11 server, tackling edge computing with enhanced performance and compact, rugged design.

Genetec launches Cloudlink 110, a compact, cloud-managed video bridge designed for small-site sectors, easing remote security management for retail, healthcare, and government.

Seagate introduces the brand new PlayStation Game Drive External SSD, offering 1TB and 2TB options for PS4 and PS5 gamers.

A recent Constructor survey revealed 42% of online shoppers rate their product discovery experiences poorly on retail websites. Retailers face significant challenges.

Grocery brands like Morrisons and Waitrose lead in personalisation, says Epsilon's new UK study, with 20% of consumers noting better tailored experiences.

Kore.ai unveils GALE, a groundbreaking Generative AI and LLM platform designed to revolutionise enterprise productivity and innovation through rapid AI application development.

Sinch and Singtel have launched Singapore's first RCS Business Messaging service, revolutionising customer engagement with secure and interactive branded messages.

Ocado Retail partners with Zitcha to launch Ocado Ads, a new retail media platform aiming to personalise advertising and drive growth in the UK’s fastest-growing grocer.

Generative AI is revolutionising service models, driving innovation and efficiency. Key players like HCLTech leverage AI for transformative impacts across sectors.